System Guide
SME VOIP SYSTEM GUIDE 4.7 103 | P a g e
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After entering Required Version and Required Branch choose Save/Start Update button > select OK button from the
dialog window to start the update/downgrade procedure.
The relevant base station(s) will automatically reboot and retrieve the firmware specified from the server and update
itself accordingly.
The base firmware update behavior is: Base will fetch the fwu file for approximately 3 minutes, then reboot and start
flashing the LED - indicated by LED fast flashing for approximately 3 minutes and reboots in new version.
NOTE: All on-going voice calls are dropped from the base station(s) immediately after the firmware update procedure
starts.
Base firmware confirmation
Base station firmware version status in a dual-cell environment can be seen in the dual-cell base station group
overview page, column 4 (Version).
Screenshot
Verification of Firmware Upgrade
If the firmware Upgrade/Downgrade does not start, you can check the syslog to see if the path is right.
Syslog information when Management Syslog level is set to “Debug”
[ FWU Downloading File tftp://10.1.24.103/FwuPath/8663/8663_v0440_b0001.fwu]
[ Base FWU started]
[ Base FWU ended with exit code 2101 (NE_FILE_TRANSFER_EOF): End of file]
This is the path when the base station expects to find the firmware:
tftp://10.1.24.103/FwuPath/8663/8663_v0440_b0001.fwu
Check if the firmware file is in the correct directory.