User's Manual

SME VoIP System Guide, Version 1.5
Proprietary and Confidential
Chapter: Handset - Service Menu Management
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17 Handset - Service Menu Management
We seek to describe how to use the “Service Menu” feature available only to vendors and developers of
the handset.
The document will also describe some options available in the Service Menu.
17.1 Service Menu – Site Survey Mode
This is normally reserved and used to reveal features not used/seen by the end-user. By means of a special
key sequence a special service menu can be accessed. This special menu enables some special feature like
Master reset, Site survey mode, Handset logs, Status, IPEI and Demo mode.
To access the service menu, follow these steps:
STEP 1 Click on Menu from the Handset > Type *SERVICE* or *7378423* from the keypad to
display the Service Menu
STEP 2 On the Service Menu scroll down to the Site survey mode > Enable the Site survey mode to
switch from Off to On.
This sets the handset in a state to iteratively scan other handsets around it and/or chained to the same
base station(s). Handsets in site survey mode can display up to 5 other handsets with the strongest signal
strength.
NOTE: If you set the handset to wideband mode, it will not possible to change back