8244 DECT Handset OpenTouch™ Suite for MLE User Manual 8AL90387ENAAed0a – 1952
This document describes the services offered by the 8244 DECT Handset connected to an OmniPCX Enterprise system. Your phone can be connected to an IBS or an IP-Dect radio base station depending on the company telephone system. Some features depend on the type of radio base station you are connected to. The main document describes features when connected to an IBS radio base station. A specific chapter is used to describe features when connected to an IP-Dect radio base station.
1 Getting to know your telephone 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 2 Phone components Technical details of the phone Technical details of the charger Phone description Status icons MENU icons Call icons Accessing the MENU and navigating Getting started 6 6 6 7 8 10 11 12 13 14 2.1 First start 2.2 Installing the battery in the telephone 2.2.1 Place or remove the battery in the telephone 2.3 Charging your telephone battery 2.3.1 Charging the battery on a single charger 2.3.
6.3 6.4 6.5 6.6 6.7 6.8 6.9 7 Diverting calls to your voice mailbox Consulting your voice mailbox Display an absence message Program your associate number Define an overflow number Cancelling all forwards Consulting text messages Programming your telephone 33 33 34 34 35 36 36 37 7.1 Identify the terminal you are on 7.2 Initializing your voice mailbox 7.3 Change your voice mailbox password 7.4 Adjusting the audio functions 7.4.1 Choose the tune 7.4.2 Adjusting the ringer volume 7.4.
10.2 Chargers 10.2.1 How to dock your phone on the desk support 10.3 Power supply (Optional) 10.4 Presentation of the battery pack 10.4.1 Autonomy of your telephone 10.4.2 Initial charge: 10.4.3 Battery charge level 10.5 Headphone / external microphone 10.6 Cleaning your telephone 10.
1 Getting to know your telephone 1.1 Phone components The phone has a few components, illustrated on the image below. Please make sure all of them are present in the unit’s package. 1.2 Technical details of the phone It is a ruggedized phone with a drop height of 2.0 meters. The size of the unit allows the user to simply hold and operate the phone with one hand.
1.3 Technical details of the charger The charger of the phone has an advanced design. It can fit to any desk, due to it’s ideal measurments. For further details, please refer to subchapter 2.3 and 10.2.
1.4 Phone description Return to previous menu. Erase a character. Delete an entire field. Switch off ringer. Hang up. Long press: Switch on the phone / Switch off the phone. • Answer the call. • Long press (feature depending on the system): redial last number or access the redial list. • Switching between two calls (Broker call). • Short press: Access MENU. • Long press: Back to homepage. • Access MENU. • Confirm. • Navigate. • Access to personal speed dial (Down navigation key).
• Green steady: the phone is on the charger and the battery is fully charged. • Red steady: the phone is on the charger and the battery is charging. • Green steady: the phone is on the charger and the battery is fully charged. LED • Slow orange flashing: Telephonic event such as unread message, missed call, etc. • Rapid orange flashing: Incoming call. • Slow Red flashing: Out of coverage. • Rapid red flashing: low battery warning (Low battery is signaled when battery level reaches 10%).
1.5 Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone. Battery charge level ( > > > ). In charge (Flashing icon). New messages, callback request. Missed calls. Call diversion activated. Vibrate mode active. Ringer active. Ringer disabled. Radio reception quality - Normal Mode. Radio reception quality - 50 mW power. Loudspeaker on (in conversation). Mute on (in conversation). Economy mode activated and used (green). Economy mode activated (gray).
1.6 MENU icons The MENU is accessible from the welcome screen by pressing the Menu key. You can use the ‘OK’ key to access menu if no event is displayed. It provides access to all the functions available on your system. All icons are described in their unselected state. When selected, the icons are displayed in purple. Contacts: Manage your personal directory and access the company directory. Dialed: Call back one of the last numbers dialed. Forward: Divert your calls to another number.
1.7 Call icons Making a call. Receiving a call. Call on hold. Sending text message if internal number is busy. Reading messages. Accessing the directories. Transferring a call. Switching to DTMF signals. Setting up a conference. Immediate forwarding. Forwarding calls to your voice message service. Conditional forwarding. Cancelling forward. Absence message. Parking an external communication. Call duration and cost. Additional options (Features depending on the system). Programming.
1.8 Accessing the MENU and navigating Access the menu. Press the Access menu key. Select a function in the MENU. Use the navigator keys and press the OK key to select a function. Navigating within a function. You can move vertically along the various labels within the function Press the OK key to validate your choice. OR You can move horizontally along the various icons within the function Press the OK key to validate your choice. You can use the ‘OK’ key to access menu if no event is displayed.
2 Getting started In order to have a fully operational 8244 DECT Handset, make sure that you have the following items: the battery, the AC/DC adapter, the power supply and the USB cable. 2.1 First start When you receive you phone you have to connect the battery. If the belt clip is installed, you must lift it up and maintain it in this position during the battery installation or replacement. Unlock the cover. Lift up the cover. Remove the protective tab to connect the battery.
2.2 Installing the battery in the telephone 2.2.1 Place or remove the battery in the telephone If the belt clip is installed, you must lift it up and maintain it in this position during the battery installation or replacement. unlock the cover. To place the battery: • Position the battery 'connectors ' side as shown in the drawing (A). • Terminate the installation of the battery in its compartment by pressing as shown in the drawing (B).
2.3 Charging your telephone battery Your phone is provided with a desk support for charging it. A 2.3.1 Charging the battery on a single charger Place the handset front forward into the support as shown in the picture. Plug the USB cable into the AC/DC adaptor. Plug the AC/DC adaptor into the mains power supply. The AC/DC adaptor is not provided with the set. Please contact your provider for a recommended AC/DC adaptator.
2.3.3 LED Green steady: the phone is on the charger and the battery is fully charged. Red steady: the phone is on the charger and the battery is charging. • • Recharge your telephone battery regularly. The telephone can be on or off when recharging the battery. If the telephone is to remain unused or out of its charger for several weeks, remove the battery and store it separately. The battery charging time is usually less than 3 hours.
3 Using your telephone 3.1 Identify the terminal you are on Displays your telephone number (Long press). • 3.2 Messaging portal The messaging portal allows you to access and manage features such as the voice messages, text messaging or missed calls. When you have received a new event (new voice message, new text message or new missed call) the message icon is displayed in the status bar. In case of a missed call, a blue arrow is displayed in the status bar.
• Use the up-down navigation keys to select an event and press OK to open it. Unread events are in bold. Actions available from the messaging portal The actions you can perform when you access the messaging portal depend on the selected tab and the state of the event (new or acknowledged). • Use the up-down navigation keys to select the action and press OK • • • • • • Delete: Delete the selected entry. Delete all: Delete all events of the selected tab.
3.4 Making a call • Dial. • Send the call. You are in communication: • Hang up. To make an external call, dial the outside line access code before dialing your contact number. 3.5 Calling from your personal directory Quick access: • Access MENU. • Contacts • • Personal Dir Validate access to the 'personal directory '. • Select the name of the person you wish to call. • Send the call. Quick access: (In idle state) .
3.6 Calling your caller by name (company directory) Quick access: • Access MENU. • Contacts • Phone Book • • Enter the first letters of the name, name-first name or the initials of your caller. Apply. • Select the type of search you want (last name, last name and first name or initials). • Select the desired name. • Send the call. Name must be entered in format name / space / first name. For fast access to this function from the home screen page, press the directory key. 3.
The ringer does not ring if: - The vibrate mode is active, the vibrate mode active icon is displayed on the screen saver. The ringer is disabled, the ringer disabled icon is displayed on the screen saver. 3.8 Redialing Call back one of the last numbers dialed. Quick access: • Access MENU. • Dialed • Select the number in the list. Or • Display information about the selected contact (number, date of the last call). Or • Send the call. Long press 3.
3.11 Speaking on the loudspeaker of a busy internal contact In some cases, you might have to broadcast on the loudspeaker of a busy contact. This feature must be configured by the administrator. • LS announce • You can talk, your contact will hear you on their loudspeaker.
4 During a conversation During a call and without losing the connection, there are several ways to access the options offered by your system, using: • • The list of icons at the top of the screen. The list of items at the bottom of the screen. Call in progress. Slot for second call (Call in progress / Call waiting). Transfer. Conference. Contacts. Voice frequency. Additional options: Enquiry Call, Record, Park, Forbidden service, Back. Call duration and cost. 4.
4.2 Receiving a second call You are in conversation and a caller is trying to contact you: A beep is sent and the caller's name is displayed for 3 seconds. Or • Answer the call. • The first call is on hold. Over 3 seconds, move with the navigate-left-right key to the receiving a second call icon, to see the identity of the second caller (and off-hook if necessary): 4.3 Switching between two calls (Broker call) During a call, to recover the caller on hold: Recover the call on hold.
4.5 Three-way conference with internal and/or external contacts (conference) During a conversation, a second call is on hold: • • Conference You are in conference mode. Cancel conference and return to first contact (If conference is active): • End of conference After the conference, to leave your two contacts talking together: Your two callers are in conversation. This feature needs setting up. If necessary, contact your system administrator.
4.7 Activate/deactivate voice frequency This feature depends on the system configuration. If necessary, contact your administrator. During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine: • You are in conversation with one contact. • Send MF • To activate. • Sending DTMF signals. • Deactivate MF The function is automatically cancelled when you hang up.
5 Sharing 5.1 Answering the general bell When the operator is absent, incoming external calls are diverted to a general bell. You can answer these calls: • Access MENU. • Services • Services • • Call pick up services Night call pick up 5.2 Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. • Access MENU.
If the telephone ringing is not in your pick-up group: • Pick Up • • • Dial a Number Enter number of ringing telephone. Apply. If the telephone ringing is in your own pick-up group: • Group call pick up The system can be configured to prevent call pick-up on certain telephones. 5.3 Hunting groups 5.3.1 Hunting group call Some phone sets can be associated to form a group. You can contact any one of them by dialling the group number. Belonging to a group does not affect the management of direct calls.
5.4 Sending a text message to an internal contact • Access MENU. • Messages • • New Text Msg Confirm. • • Send a Message ? Confirm. • • Dial the number of your contact (dial, directories, last numbers dialed...). Confirm. • • Select the type of message to send (Fixed Messages, Prg Messages, New Message). Follow information displayed on the screen. If selected message has to be completed: • Confirm access to the message to be completed. • • Complete the message. Apply.
5.6 Sending a recorded message to a number or a distribution list • Access MENU. • Messages • • New voicemsg Confirm access to the voice mail. • • Personal code. Confirm. Follow the instructions of the voice guide.
6 Keep in touch 6.1 Forwarding calls to another number (immediate forward) The number can be your home, mobile, voice mailbox or an internal extension (operator, etc.). • Access MENU. • • Forward Confirm access to immediate diversion. • • Fwd Immediate Confirm. • Activate Fwd / Modify Fwd • • Dial the number of your contact (dial, directories, last numbers dialed...). Confirm. You can continue to make calls while your telephone is diverted.
6.2.2 Example of diversion on busy • Access MENU. • • Forward Confirm access to immediate diversion. • • Select the 'List of diversions' icon. Confirm. • Fwd on Busy • • Dial the number of your contact (dial, directories, last numbers dialed...). Confirm. 6.3 Diverting calls to your voice mailbox • Access MENU. • Forward • • Fwd Immediate Voice Mail Confirm. 6.4 Consulting your voice mailbox When you have received a message, the Message icon is displayed on the welcome screen.
• • Voice Mail Confirm access to the voice mail. • • • Enter your personal mailbox password. Confirm. Follow the instructions of the voice guide. Please refer to the administrator for your password. 6.5 Display an absence message When you are absent you can program an absence message that will be displayed on the caller's phone when they call you. • Access MENU. • Forward • • Absence Msg Confirm. • Select the message type between predefined messages, messages to complete and message to create.
• Associate • Apply. • Modify • • Dial the number of your contact (dial, directories, last numbers dialed...). Confirm. 6.7 Define an overflow number When your set is not available, outside the coverage area or not working, calls to your set will be automatically forwarded to this number if it has been defined. • Access MENU. • Services • Overflow • Apply. • Modify • • Dial the number of your contact (dial, directories, last numbers dialed...). Confirm.
6.8 Cancelling all forwards • Access MENU. • Forward • • • Select the 'Diversion cancellation' icon. Deact Forward Confirm. 6.9 Consulting text messages When you have received a message, the Message icon is displayed on the welcome screen. The yellow LED on your telephone flashes to indicate there is a message. • • Select the message icon in the notification area. The number of new text messages is displayed. • Access MENU. • Messages • • Text Mail Confirm. • Read the first message.
7 Programming your telephone 7.1 Identify the terminal you are on • Displays your telephone number (Long press). 7.2 Initializing your voice mailbox Before starting initialization, make sure the administrator has created a voice mailbox. • You can use the Message icon on the welcome screen to initialize your voice mailbox. • Access MENU. • Messages • • New msg Confirm access to the voice mail. • • • Enter your temporary password. Enter your new password. Record your name. • • End of recording.
7.3 Change your voice mailbox password • Access MENU. • Services • Password • • • • Enter the old password. Enter the new password. Enter new password again to confirm. Apply. Please contact your administrator for your initial voice mailbox password. Each digit of the code is symbolized by an asterisk. 7.4 Adjusting the audio functions You can select the ring tone for your telephone (6 choices) and adjust its volume (4 levels). • Access MENU. • Ring 7.4.1 Choose the tune • Ring.
7.4.3 You can adjust the buzzer/ringer mode according to your needs • Press on the ringer/vibrate key. • • • • • Off: Ringer and buzzer are deactivated. Ring only: Rings only. Vibrate then ring: The handset vibrates and then rings. Vibrate only: The handset vibrates and doesn 't ring. Vibrate and ring: The handset vibrates and rings simultaneously. This key can be used to switch rapidly from the ringer to the vibrate mode and vice-versa. 7.
* *You can activate or disable the following functions: • • • • • • • • • • • • • • • Status To show Handset information such as the software version, the battery level, etc. Ascending ringing Activate or deactivate the ascending ringtone (Progressive ringing). Coverage warning To activate or deactivate Bip emission when your phone is out of DECT area coverage. Key sound Activate or deactivate the keypad tone.
7.8 Programming your personal directory Your personal directory can contain up to 42 numbers. • Access MENU. • Contacts • Personal Dir • Use one of the following: o If the personal directory is empty, select the ‘OK’ key to create a new contact. o If the directory is not empty, select an existing record (‘OK’ key) Select: Create • • Enter the name. Apply. • • Enter the number. Apply. To key in the name: the keys in the keypad include letters that you can display by pressing them successively.
Press the # key to switch from lowercase letters mode to uppercase letters mode, and from uppercase letters mode to numbering mode.Use the browser to position on the character or digit to modify. To delete a character, briefly press the delete key. To erase a field full of characters, hold down the erase key (long press). 7.10 Erase a record from the personal directory • Access MENU. • Contacts • Personal Dir • • Select the record to erase. Apply. • Delete • Confirm. 7.
To cancel your appointment call-back request: • Access MENU. • Alarms • • Cancel an appointment Apply. 7.12 Locking your telephone Locking features on your terminal (System lock) This service enables you to prohibit outside calls and any programming changes on your telephone: • Access MENU. • Lock • Apply. Unlocking features on your terminal: • Access MENU. • Lock • Apply. • Personal code (Please refer to the administrator for your password). • Apply.
Unlock your terminal: Long press. Apply. 7.13 Modifying your personal code • Access MENU. • Services • Password • Enter the old password (Please refer to the administrator for your password). • Enter the new password (Twice). • Confirm. A weak personal code will be rejected by the system: • Identical 4 digits (0000, 1111,). • A simple sequence of 4 digits (0123, 1234,). Make sure you choose a strong password with at least 4 digits.
8 Registering the telephone 8.1 Registering the telephone on a system for the first time For the mobile telephone to function, it must be registered on at least one Alcatel-Lucent or GAP system (registration operation).If when first switched on the display indicates: 'System 1 Auto install ?' your telephone has not been registered on any system. • • Auto install? Confirm. Registration can begin. A- If the system does not use an AC code. • Launch subscription.
8.2 Registering the telephone on other systems The telephone can be registered on several systems (maximum of 4). Note: the input is usually reserved for use with your main Alcatel-Lucent system. You can select the other inputs to register the telephone under another system (Alcatel-Lucent or other system). 8.2.1 To make a new registration, when the telephone has already been registered on one or more systems, proceed as follows: 1.
8.2.2 Selecting your telephone system Your telephone can be programmed to function on 5 different DECT systems (ALE International or GAP). • Access MENU • Install • Select network • Select the desired input (the chosen option is indicated by the radio button with a central dot). • Return to idle. The selection is retained even after switching the telephone on/off. The selection of a specific system forces operation on a specific system.
9 Using the telephone in GAP mode Your phone can be connected to an IBS or an IP-Dect radio base station depending on the company telephone system. Some features depend on the type of radio base station you are connected to. Some features such as conference are not available when connected to an IP-Dect radio base station. Your telephone complies with the GAP standard and can be used in simplified mode on another DECT/GAP system (other PABX or indoor relay unit).
9.1 Getting to know your telephone 9.1.1 Phone description • • • • • • • • • • • • • • • • Answer the call. Long press (feature depending on the system): redial last number or access the redial list. Switching between two calls (Broker call). Switch off ringer. Hang up. Long press: Switch on the phone / Switch off the phone. Return to previous menu. Erase a character. Delete an entire field. Short press: Access MENU. Long press: Back to homepage. Access MENU. Confirm. Navigate.
• Short press: Decrease the volume of ring tone during an incoming call (4 steps) or decrease volume of loudspeaker during a conversation (8 steps). Long press: Activate/deactivate the mute feature. 3.5 mm jack plug for headset and maintenance. Clip to hook your phone on your belt. You can remove the clip and instead use the cover that is provided in the phone package. Microphone. • Alarm key (Panic button) • • • • 9.1.
9.1.4 Accessing the MENU and navigating Access the menu. Press the Access menu key. Select a function in the MENU. Use the navigator keys and press the OK key to select a function. Navigating within a function. You can move vertically along the various labels within the function Press the OK key to validate your choice. OR You can move horizontally along the various icons within the function Press the OK key to validate your choice. 9.2 Making a call • Dial. • Send the call.
9.3 Receiving a call You are receiving a call. • Answer the call. • Disabling the ringer: press the hang up key when your telephone rings: it is still possible to answer by pressing the off hook key. • Hang up. Speak. 9.4 Calling from your personal directory Quick access: • Access MENU. • Contacts • Select the name of the person you wish to call. • Send the call. 9.5 Redialing the last number dialed (redial) Quick access: • Access MENU.
9.6 Call log Quick access: • Access MENU. • Call log • All calls. • Incoming calls. • Outgoing calls. • Missed calls. 9.6.1 Manage the call log • Select an entry. • Call Call the contact. • View Display the log details. • More o o o o o o 8AL90387ENAAed0a View details Display the log details. Add contact If the contact is not in your local directory, you can save them as a new local contact. Append to contact Add the number to an existing local contact.
9.7 Sending DTMF signals During a call, you sometimes have to send DTMF signals, for example, for a voice message service, an automatic switchboard or when remotely consulting an answering machine. To do this: • Press the star key (hold down for a few seconds). 9.8 Sending a calibrated cut-off The calibrated cut-off activates functions such as transfer to another telephone set. To make a calibrated cut-off: • Press the 0 key (hold down for a few seconds). 9.
To key in the name: the keys in the numeric keypad include letters that you can display by pressing them successively. Example: press twice in succession on 8 to display the letter 'U'. To insert a pause in a number, press the 1 (hold down for a few seconds). To insert a measured break, press 0 (hold down for a few seconds). 9.9.2 Modify a contact • Select the record to be modified. • Edit • Select the record to be modified. • • Modify the name. Apply. • • Modify the number. Apply.
9.10 Customizing and adjusting your telephone 9.10.1 Choosing your melody • Access MENU. • Ring • • Off-site ringing / On-site ringing Apply. • • Select the melody of your choice (You can play/stop and select the ringtone). Apply. • Return to idle. 9.10.2 Adjusting the ringer volume • Access MENU. • Ring • • Ring volume Apply. • • Increase / reduce the volume. Apply. • Return to idle. 9.10.3 Selecting language • Access MENU.
9.10.4 Other features • Access MENU. • Ring • • • • • • • • Vibrate/Ring You can adjust the buzzer/ringer mode according to your needs. Key sound Activate or deactivate the keypad tone. Confirmat. sound Activate or deactivate a signal when you confirm an action. Coverage warning Activate or deactivate the coverage warning. Charger warning Activate or deactivate a warning when the phone is charging. Low bat. warning Activate or deactivate Bip emission when low battery level is reached.
10 List of accessories 10.1 Belt clip When you purchase your phone, it is equipped with a belt clip on the back. You can remove this belt clip and replace it with a specific cover. The cover is not provided with the handset. Please contact your installer. To remove the belt clip, you need to remove two screws using a Phillips screwdriver. Place the cover in place of the belt clip. 10.2 Chargers Two chargers can be used for your handset.
10.2.1 How to dock your phone on the desk support Put your phone on its support. Plug the USB cable into a 5V socket (AC/DC adaptor, computer, …). The AC/DC adaptor is not provided with the set. Please contact your provider for a recommended AC/DC adaptator. Charging time depends on the power source where the cable USB is plugged (computer, AC/DC adapter, …). The battery charging time is usually less than 3 hours.
10.4 Presentation of the battery pack 10.4.1 Autonomy of your telephone On standby in the radio coverage zone. Up to 200 hours. In continuous conversation. Up to 20 hours if economy mode is activated, 17 hours if economy mode is not activated. 10.4.2 Initial charge: Place the telephone in the charging holder. Battery icon flashing. The battery is charged. Maximum battery performance is only reached after around 10 charge/discharge cycles.
Quick guide Phone description • User guide • • • • • • • • • • • • • • Alcatel-Lucent 8244 DECT Handset • Return to previous menu. Erase a character. Delete an entire field. Switch off ringer. Hang up. Long press: Switch on the phone / Switch off the phone. Answer the call. Long press (feature depending on the system): redial last number or access the redial list. Switching between two calls (Broker call) Short press: Access MENU. Long press: Back to homepage. Access MENU. Confirm. Navigate.
Access the general settings of the phone (key sound, economy mode, charger warning). Services: Access the services configuration of the handset (associate, overflow, password, name, number, etc.). Language: Choice of language. Ring: Ringing setting. Alarms: Program a call-back time. Call log: Access the log of all incoming and outgoing calls. Lock: Lock/unlock the set. System: Installation Status icons The status icons are displayed on the welcome screen and indicate the status of the telephone.
User guide sum-up Technical details of the phone User guide Phone components Alcatel-Lucent 8244 DECT Handset Technical details of the charger Related Documentation - Other languages for these Safety and Regulatory Instructions and User Documentation are available at the following Web site: https://www.al-enterprise.com/products. 8AL90387ENAAed0a - The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE.
11 Declaration of compliance This equipment uses DECT frequency range that depends on country: 1880 - 1900 Mhz in Europe, 1920 1930 MHz in US/Canada, 1910 - 1930 MHz in LATAM, 1910 - 1920 MHz in Brazil. The equivalent isotropically radiated power at the antenna is less than 110 mW or 250 mW (it depends on the country). EUROPE This equipment is in compliance with the essential requirements of Radio Equipment Directive (RED) 2014/53/EU and with Directive 2011/65/EU (RoHS).
FCC Warning： This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
level, the actual SAR level of the device while operating can be well below the maximum value. Before a new model device is a available for sale to the public, it must be tested and certified to the ISEDC that it does not exceed the exposure limit established by the ISEDC, tests for each device are performed in positions and locations as required by the ISEDC.
