User Guide

BT Tag GUIDE 4.8
Proprietary and Confidential
CHECKLIST
FREQUENTLY ASKED QUESTIONS (FAQ)
▪ The Tag does not detect movement. What should I do?
o Short press the button and a green LED will blink 3 times
o Long press the button to activate the device
o Change battery and activate the device
▪ There is no green LED when I press the button.
o Please press and hold the button for 30s to activate the Tag
▪ Why is there a red light blinking?
o Please replace the battery
▪ Why doesn’t the device activate when I press it for 30s?
o Please open the Tag and take out the plastic plate
▪ Can I choose the beacon type that the BT Tag will transmit?
o Yes, you can choose the beacon type before production
▪ Can I change my device to transmit other beacons than the current one?
o No, you cannot. The beacon type is configured during production and cannot be changed.
Please contact RTX Support