User guide

T r o u b l e s h o o t i n g

9 Troubleshooting

Table of Contents

9. Troubleshooting.........................................................................................35

1. The Wireless won’t connect ........................................................................... 35

2. My Motor calibrates but then won’t move...............................................35

3. The Motor rotates in the wrong direction.................................................35

4. The Motor is in a strange mode, it is slow (or very fast).......................36

5. The Zoom Motor calibrates but then doesn’t respond........................36

6. When very close to camera, the wireless cuts out.................................36

1 The Wireless won’t connect

What is the STATUS LED colour?

GREEN

The wireless link is good, make sure your motor is assigned to the

correct class (Focus, Iris), see below.

ORANGE

If your Receiver is MK3 version: Attach the CONTROLLER to the

RECEIVER via a Wired/Motor cable. They will synch wireless channels.

You can then disconnect the cable.

PURPLE

Please wait. If there is no change after 30 seconds, power-cycle the

Controller (remove battery).

2 My Motor calibrates but then won’t move

Perhaps the motor is not set to the correct CLASS. Go to MENU... MOTORS...

CHANGE CLASS

3 The Motor rotates in the wrong direction

Rotation Flip is set by the CONTROLLER. Enter the Menu … INPUTS … FLIP …

and then flip the Input Axis (such as Main Knob, or Slider) that you wish to

reverse.