User`s manual

5 Trouble

shooting

Problem Solution

Switch will not operate Make sure the 5V power is plugged in the back of the unit.

Check to see if the power LED light is on.

No picture(or signal) and sound

Or Poor picture

. In case your video source is HDCP enabled, make sure your

gth of

eeding

uality. To extend beyond 20ft, please use fiber optical DVI

USA Inc.’s Model OC cables.

HDTVs have refresh rate of 48Hz and computer’s video cards are

. Make sure all DVI connectors are tightly secured to all DVI ports.

ure.

. Turn off all equipments(video source, switch and HDTV) and

7. If your HDTV has HDMI input only, should select audio signal

via the audio terminals, Refer to the your HDTV operation manual

video display (HDTV) is HDCP compliant.

2. If you are using copper based DVI cable, overall length of the

cables (length of the cable from video source to switch and len

the cable from switch to display) should not exceed 20ft. Exc

20ft. with copper based cables will result in no or poor picture

extension cables such as RTcom

3. Use high quality DVI cables.

. If you are using computers, try other refresh rate settings. Most

usually set at higher refresh rate. Try lower refresh rates (60Hz).

loose screws on the DVI connectors will result in no or poor pict

restart all equipments.

Remote control unit will not operate ctly installed.

light is on.

Try rebooting the switch by unplugging and re-plugging in the AC

plug of the 5V power adapter.

Make sure the included batteries are corre

Make sure the 5V power is plugged in the back of the unit.

Check to see if the power LED

Programming Universal Remote

Control ntrol, make sure to use “Learn” feature of your

universal remote control unit. Refer to the universal remote control

unit’s user manual

Our remote control units use unique codes. To program your own

universal remote co