User manual

Default IP Address – 192.168.0.100
460 Gateway User Manual Page 59
Problem Possible solutions
The end of the data is
being lost.
You may be sending more bytes of data than you have
set in either the Maximum message length field or that
have time to transmit because of the
Receive Character
Timeout
field’s setting.
Or, if you are using an end delimiter, you may have a
Maximum message length field setting or Receive
Character Timeout
setting that causes the data to
transmit before the end delimiter is detected. New data
transmits after the start delimiter is recognized. The
data after the buffer length restriction and before the
next start delimiter is lost.
N/A displays on the Device
Summary and Status screen
The port and or function is disabled for one of the
following reasons:
• The Enabled? box for the type of protocol is not
checked on the RTA 460 Communication
Module Configuration screen.
• The Receive Character Timeout field (in the
Serial Modules) is set to 0 on the RTA 460
Communication Module Configuration screen.
The message Waiting for
data to write
displays on the
Device Summary and
Status page.
If the serial devices have sent additional data, check
that the cable(s) is fastened securely.
I do not see any serial data
in the buffer on the Device
Summary and Status
screen. The 460 Gateway is
set up and installed.
Verify that the 460 Gateway was restarted after its
initial configuration.
Verify the 460 Gateway is connected to the appropriate
devices.
Press on the Device Summary and Status
screen.
No data output comes from
the 460 Gateway.
Output from the device may be disabled. Verify that
the Buffer Transmit Length is not set to 0 in the
applicable serial module configuration.
Check that the start and stop delimiters are different
(for serial modules).
The error has been fixed,
but the error code still
displays on the Device
Summary and Status page.
Transmit data successfully then click on the
Device Summary and Status screen.
Refresh
Refresh