Installation Manual

2013/01/18 Ed 1 Setup and Programming manual for XTIP series
22 | P a g e
1375 Willow Lake Blvd. #103
Vadnais Heights, MN 55110
GPRS / 3G for deployment of panel
Before the system is mounted you will need to check the GPRS / 3G level to make sure it is adequate. If the
level is 3/5 or better you can mount the control panel in that location.
GPRS/3G
Level
EVENT LOG
Error
Fix
010
11
SIM card not detected/not inserted
Power down control panel and
check SIM card orientation and
contacts
043
44
Provisioning problem
Contact the cellular provider to
check provisioning and activation
132
133
SIM card not activated
Check with the cellular provider on
SIM activation
255
256
Cannot connect to cell tower
Check coverage maps, bring panel
outdoors to test,
003
3
SIM Card not detected/No Cellular
Service
Check coverage maps, power
down control panel and check SIM
card orientation and contacts
030
31
No Cellular Service
Check coverage maps or with
cellular provider for outages
101
*
Authentication Error
Check that the APN entered in the
system is correct
102
*
No Cellular Service
Check coverage maps, move the
panel outdoors to test, check with
cellular provider for outages
149
*
Low Cellular Signal
Attempt a Yagi antenna installation
to improve strength
*
47
Rejection by Host
IP, Domain Name, Port are
incorrect or Receiver is rejecting
the signal
013
*
Incorrect APN Code
Check with provider for proper
APN information
*
13
SIM Card not detected
Power down control panel and
check SIM orientation and
contacts
10/12/27 10:53
DISARMED LVL:1
2G3G LEVEL
TEST IN PROG.
YES/OK = END
Press the arrow to move to MAINTENANCE.
Press the arrow to move to 2G3G LEVEL.
2G3G LEVEL
Press and hold ESC/NO for 5 seconds to return to the main
menu.
This test can take up to 5 minutes to complete. Pressing the
YES/OK, ESC/NO, or CLR buttons will prematurely end the
test. This test will automatically issue the results to the
display of the keypad when it has completed with either a
level out of 5 (0/5-5/5) or an error code (listed below). Use
the arrow keys to keep the keypad awake during the test.
YES/OK

YES/OK
MAINTENANCE
2G3G LEVEL
X/5
Press YES/OK on 2G3G LEVEL to start the test.