User manual

2. Contact Information
Sales Contact Support Contact
Maya Malevich BMC Support
Email [e-mail] [e-mail]
Phone [phone]
Web www.bmc.com www.bmc.com
3. Solution Summary
Feature Details
Support for Standard Card, Key Fob,
PINPAD, and SoftID
Yes (Manage Tokens as resources)
Add a user to the ACE/Server
Database
Yes
Modify user information
Yes
Assign a token
Yes
Un-assign a user’s token
Yes
Delete a user from the ACE/Server
Database
Yes
Clear a token’s PIN
Yes
Enable a token
Yes
Disable a token
Yes
Reconcile ACE/Server Database
Users with the User Management
database
Yes (Several mechanisms are available:
Download for all ACE/Server users and groups,
Global Synchronization, and periodic
Interception of changes)
RSA
ACE/Server
CONTROL-SA Enterprise
Security Station (ESS)
SA-Agent
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