Troubleshooting guide

78 4: Primary Server Migration

RSA Authentication Manager 6.1 to 8.1 Migration Guide

• Unassigned replacement token

• Unassigned as replacement token

• Unassigned replaced token

Token replaced, original token

unassigned

Deleted replaced token Token replaced, original token deleted

Node secret sent to agent host Node secret sent

User not in database Resolve principal by userid/alias

• XR PASSCODE accepted,

• XR ACCESS DENIED, next code bad

• XR ACCESS DENIED, bad passcode

Trusted Realm Authentication

XR new PIN created by user Trusted Realm new PIN created by

user

XR next tokencode On Trusted Realm Authentication

Request activated next tokencode

mode for token

XR next tokencode accepted Trusted realm next token code

accepted

• Administrator sign off

• Administrator sign on failed

Principal session logout

Offline-Auth Download Requested Offline Authentication Data

Download

Offline-Auth Download Timed-Out Offline Authentication Data

Download Failed

Offline-Auth Download Failed Offline Authentication Data

Download Failed

Version 6.1 Authentication Event

Corresponding

Version 8.1

Event