Troubleshooting guide

74 4: Primary Server Migration
RSA Authentication Manager 6.1 to 8.1 Migration Guide
• If a the identity source you want has not yet been defined and therefore is not
in the list, select Add Identity Source from the list. The pages for the Add
New Identity Source function in the Operations Console are displayed and
populated with information from the LDAP synchronization job being
mapped. After you have created the new identity source (or if you click
Cancel during the process), you are returned to the Map LDAP to Identity
Source page. The new identity source displays in the drop-down list. You can
now map the LDAP synchronization job to the newly created identity source.
If you have a complex deployment and need to create many identity sources,
exit the migration, and create the identity sources using the Operations
Console. (From the Operations Console Home page, click Deployment
Configuration > Identity Sources > Add New.) When you have finished
creating identity sources, restart the migration process, and map the existing
identity sources to the LDAP synchronization jobs.
20. Review the Summary page. Do one of the following:
• If you are satisfied with the items and settings displayed on the Summary
page, click Start Server Migration. (If you selected the test migration option
in step 6, click Start Test Server Migration to run the test migration.)
• To return to the previous page, click Back.
• To clear the contents and return to Home, click Cancel.
After you start the migration, the Migration Status page is displayed, listing each
migration task that is running, the time it started, and the percent of task
completed. You can click Cancel Migration at any time, or click Refresh to
redisplay the status. (The section of the page showing the migration tasks also
refreshes automatically.)
When the migration completes, the Migration Results page is displayed with a
message indicating whether the migration succeeded. If the migration was not
successful, or was successful with warnings, error messages are displayed.
21. Click the links at the bottom of the Migration Results page to view either the
migration_summary.html report or, if you selected it earlier, the more detailed
migration_detail.zip file to learn more about the outcome of the migration. (Both
of these files and other migration information are in the server's results directory
location shown at the bottom of the Migration Results page.) When you have
finished reviewing the migration results, click Done to exit the Migration Results
page.
If you perform a test migration, the same migration reports are produced but an
actual migration is not performed and your system is not affected. On the results
page for a test migration, click Start Server Migration to perform the actual
migration that you just tested, or click Cancel to return to the Operations Console
Home page.
Important: If the migration did not complete successfully, in addition to resolving
any of the reported issues, flush the cache on version 8.1 before attempting
another migration. In the Operations Console, go to Maintenance > Flush
Cache. For instructions, see the Operations Console Help topic “Flush the
Cache.”