Troubleshooting guide

64 4: Primary Server Migration
RSA Authentication Manager 6.1 to 8.1 Migration Guide
If you plan to migrate these files from an NFS or Windows Shared folder, make sure
the database dump file, the license file, and if applicable, the startup.pf file are stored
in separate directories from other files that you may want to migrate such as the log
dump file or a RADIUS migration package. If you plan to import from the 8.1 server,
the /opt/rsa/am/migration location must only contain the file that you require at the
time of import.
Note: Depending on your network and the size of each file, you may want to manually
copy the files to the Authentication Manager 8.1 server to expedite the import.
Dump the Database and Log Files on RSA SecurID Appliance 2.0.1 and Later
RSA SecurID Appliance 2.0.1 and later allows you to dump both the database and log
files through the Appliance web user interface (UI).
Before You Begin
Stop RSA Authentication Manager 6.1 Services on RSA SecurID Appliance 2.0 or
Later on page 60.
Procedure
1. Using Internet Explorer, log on to the Appliance web user interface (UI).
The Appliance web UI allows you to perform administrative tasks on the
Appliance through Internet Explorer, version 6.0. It is available through a link in
the Favorites menu, if it has been added, or by entering a URL,
such as
https://
ApplianceName :8098/ or https:// ApplianceMachineIP :8098/ .
2. Click the Maintenance tab.
3. Click Download Backup File.
4. Click Run Backup.
After a few seconds, the date and time that the backup completed displays under
the Download backupCab1.cab link.
The backup file (backupCab1.cab) contains copies of your user and log
databases, license files, and configuration file.
5. Click Download backupCab1.cab file. The File Download - Security Warning
dialog box opens.
6. Click Save.
7. In the Save As dialog box, navigate to a protected location that is not on the
Appliance. For example, a network directory that only Administrators can access.
RSA recommends that you download the file to a location that is not on the
Appliance. Store the backup file in a protected location available only to trusted
administrative personnel.