Troubleshooting guide

4: Primary Server Migration 63
RSA Authentication Manager 6.1 to 8.1 Migration Guide
5. In Internet Explorer, scroll down to display the Start button for the Appliance.
6. On the Appliance, click Start > Run.
7. Click Browse.
8. On an RSA SecurID Appliance 1.0, navigate to the directory C:\ace\scripts.
On an RSA SecurID Appliance 2.0, navigate to the directory C:\authmgr\scripts.
9. Select rotatebackup.bat, and click Open.
10. In the Run dialog box, click OK to create the backup file.
No messages appear when the backup is complete, and you do not need to directly
access this file.
The backup file (backupCab1.cab) contains copies of your user and log
databases, license files, and configuration file.
11. In the Appliance web UI, click the Maintenance tab.
12. Click Download Backup File.
13. Click Download backupCab1.cab file. The File Download - Security Warning
dialog box opens.
14. Click Save.
15. In the Save As dialog box, navigate to a protected location that is not on the
Appliance. For example, a network directory that only administrators can access.
RSA recommends that you download the file to a location that is not on the
Appliance. Store the backup file in a protected location available only to trusted
administrative personnel.
16. Click Save.
When the download is complete, all of the dialog boxes close.
17. Click Logout.
18. Exit Internet Explorer on your computer.
19. Navigate to the location that has the backupCab1.cab file, and extract the
contents of the backup file into a folder.
The necessary files are now available for migration to version 8.1.
Next Steps
Manually copy the migration files to one of the following locations:
Your local machine. This option allows you to upload files through your
browser. If a file exceeds 2 GB, you cannot use this option.
A Network File System (NFS)
A Windows shared folder
The RSA Authentication Manager 8.1 server in the directory
/opt/rsa/am/migration. To copy the files to version 8.1, you can use a Secure
Copy Protocol (SCP). If you use an SCP client, log on as rsaadmin, and enter
the operating system password that you specified during Quick Setup.