Troubleshooting guide

62 4: Primary Server Migration
RSA Authentication Manager 6.1 to 8.1 Migration Guide
Next Steps
Manually copy the migration files to one of the following locations:
Your local machine. This option allows you to upload files through your
browser. If a file exceeds 2 GB, you cannot use this option.
A Network File System (NFS)
A Windows shared folder
The RSA Authentication Manager 8.1 server in the directory
/opt/rsa/am/migration. To copy the files to version 8.1, you can use a Secure
Copy Protocol (SCP). If you use an SCP client, log on as rsaadmin, and enter
the operating system password that you specified during Quick Setup.
If you plan to migrate these files from an NFS or Windows Shared folder, make sure
the database dump file, the license file, and if applicable, the startup.pf file are stored
in separate directories from other files that you may want to migrate such as the log
dump file or a RADIUS migration package. If you plan to import from the 8.1 server,
the /opt/rsa/am/migration location must only contain the file that you require at the
time of import.
Note: Depending on your network and the size of each file, you may want to manually
copy the files to the Authentication Manager 8.1 server to expedite the import.
Dump the Database and Log Files on RSA SecurID Appliance 2.0
RSA SecurID Appliance 2.0 allows you to dump both the database and log files by
running a script.
RSA SecurID Appliance 2.0.1 and later provides a quicker procedure that uses the
Appliance web user interface (UI). See Dump the Database and Log Files on
RSA SecurID Appliance 2.0.1 and Later on page 64.
Before You Begin
Stop RSA Authentication Manager 6.1 Services on RSA SecurID Appliance 2.0 or
Later on page 60.
Procedure
1. Using Internet Explorer, log on to the Appliance web user interface (UI).
The Appliance web UI allows you to perform administrative tasks on the
Appliance through Internet Explorer, version 6.0. It is available through a link in
the Favorites menu, if it has been added, or by entering a URL,
such as
https://
ApplianceName
:8098/ or https://
ApplianceMachineIP
:8098/
.
2. Click the Advanced tab.
3. Click Remote Desktop.
4. Enter your Appliance user name and passcode (PIN plus tokencode), and click
OK.