Troubleshooting guide
2: Planning For Migration 43
RSA Authentication Manager 6.1 to 8.1 Migration Guide
Customized Agents Created Using the Authentication API
Any custom authentication agents that were developed using version 5 of the
authentication API are supported. Any custom agent developed using the
authentication API prior to version 5 is no longer supported.
To determine the version of these agents, see Determine the API Version of Installed
Custom Windows Agents on page 43.
Determine the API Version of Installed Custom Windows Agents
To ensure that users can continue to authenticate through existing custom Windows
agents after the migration to RSA Authentication Manager 8.1, determine which
version of the authentication API was used to develop the custom Windows agents.
RSA Authentication Manager 8.1 supports authentication API version 5 or later.
Procedure
1. Locate the aceclnt.dll file for each agent.
2. Right-click the file and select Properties.
3. Click the Version tab.
Back Up the Version 8.1 Deployment
To verify that your data is properly formatted and secure, RSA recommends that you
migrate multiple times to a test system. Before you can re-migrate, you must remove
all previously migrated version 6.1 data from the version 8.1 database. To do this, you
must do one of the following immediately after installing Authentication Manager 8.1:
• If you deployed a VMware virtual appliance, you can take a snapshot of the
version 8.1 deployment.
When you take a snapshot of an Authentication Manager instance, you must
specify the following settings:
– Do not save the virtual machine’s memory.
– Choose to quiesce (disable) the guest file system. This option pauses running
processes on the Authentication Manager instance.
For additional instructions, see the VMware vSphere Client documentation.
• If you deployed a Microsoft Hyper-V virtual appliance, you can create a
checkpoint for the version 8.1 deployment.
For additional instructions, see the Hyper-V documentation.
• If you deployed a hardware appliance or a virtual appliance, you can back up the
version 8.1 database. See the Operations Console Help topic “Create a Backup
using Back Up Now.”