Troubleshooting guide

32 1: Important RSA Authentication Manager 8.1 Changes
RSA Authentication Manager 6.1 to 8.1 Migration Guide
• Token Distributor
This role grants administrative responsibility to manage token provisioning
requests. Token Distributors also determine how to assign and deliver tokens to
users. This administrator can delegate the responsibilities of this role.
• Request Approver
This role grants administrative responsibility to approve, update, and reject token
provisioning requests including new user accounts, user group membership, token
requests, and the on-demand tokencode service. This administrator can delegate
the responsibilities of this role.
• Help Desk Administrator
This role grants administrative responsibility to resolve user access issues through
password reset, and unlocking or enabling accounts. This administrator cannot
delegate any of the responsibilities of this role.
• Agent Administrator
This role grants administrative responsibility to manage authentication agents and
grants access to selected authentication agents. This administrator cannot delegate
any of the responsibilities of this role.
For more information, including lists of the default permissions for these roles, see the
chapter “Preparing RSA Authentication Manager for Administration,” in the RSA
Authentication Manager 8.1 Administrator’s Guide.
You create an initial Super Admin user, who is assigned the Super Admin
administrative role, when you install version 8.1. The following table shows how the
version 6.1 roles are migrated.
Version 6.1 Version 8.1
Realm Administrator Root Domain Administrator
Site Administrator Security Domain Administrator.
Group Administrator Migrated as a custom administrator role, but
not assigned to version 6.1 group
administrators.
Custom Administrators Migrated as a custom administrator role.