Troubleshooting guide

1: Important RSA Authentication Manager 8.1 Changes 17
RSA Authentication Manager 6.1 to 8.1 Migration Guide
Preinstalled
Authentication
Manager
Version
RSA Authentication Manager 6.1, 6.1.1,
6.1.2, 6.1.3, or 6.1.4 depending upon the
version of the Appliance.
RSA Authentication Manager 8.1
RSA RADIUS
Server
RSA RADIUS Server can be downloaded
and installed on RSA SecurID Appliance 2.0.
RSA RADIUS upgrades are included with
Appliance upgrades.
RSA RADIUS 8.1 is preinstalled as a
fully-integrated component of
RSA Authentication Manager 8.1.
Feature
Availability
through
Web-Based
Interfaces
Two web interfaces provide access to some
features:
• Common Authentication Manager features
are available through the Appliance
web UI.
• Authentication Manager Quick Admin
enables a system or Help Desk
administrator to view and modify user,
token, and extension record data in the
RSA Authentication Manager primary
database.
For all other features, you must log on to the
Appliance desktop and use Authentication
Manager.
Most Authentication Manager features are
available through the Security Console,
Operations Console, and Self-Service
Console. A few, less common administrative
tasks are performed with command line
utilities.
Supported
Authentication
Methods
Hardware tokens are supported in the
Appliance web UI.
Software tokens are supported by
Authentication Manager through Windows
Remote Desktop.
Hardware and software tokens can be
managed using the Security Console.
Risk-based authentication (RBA) is
supported in Authentication Manager 8.1.
On-demand tokencodes are supported. If
enabled, users with digital mobile devices
and home e-mail accounts can receive
one-time tokencodes as text messages.
LDAP
Integration
You can copy user data from LDAP directly
to the RSA Authentication Manager 6.1
database. You use the Appliance’s underlying
Windows-based 4GL interface to
synchronize LDAP.
The RSA Authentication Manager 8.1
database reads user and user group data from
an LDAP directory in real time.
Only the LDAP administrator can modify
user and user groups through the LDAP
native interface. Authentication Manager
cannot be used for this purpose.
Features in RSA SecurID Appliance
2.0, 2.0.1, and 2.0.2
New Features in
Authentication Manager 8.1