User Manual

08
WARRANTY
CUSTOMER CARE
The 1-year Limited Warranty is valid for products purchased from our ROZMOZ only, starting
from the date of the original retail purchased. We will provide customer service for any defects
in quality or materials under normal, non-commercial use.
1. According to the requirements outlined in this instruction manual, the warranty is subject to
the following conditions and exclusions.
2. This warranty provides, at no extra cost to you all labor and parts necessary to ensure your
machine is in proper operating condition during the warranty period.
3. We provide the repair or replacement of your ROZMOZ appliance if your ROZMOZ appliance
is found to be defective due to faulty materials, workmanship function within 1 year of purchase
or delivery. ( If any part is no longer available or out of manufacture, we will replace it with a
functional replacement part).
WHAT IS NOT COVERED
1. Under your ROZMOZ guarantee, ROZMOZ shall not be liable for costs of repair or replacement
of a product incurred as a result of: Accidental damage, faults caused by negligent use or
care, misuse, neglect, careless operation or handling of the ROZMOZ appliance which is not
in accordance with this ROZMOZ Operation Manual.
2. Machines purchased from an unauthorized dealer.
3. Use of parts and accessories other than those produced or recommended by ROZMOZ.
4. Repairs or alterations carried out by unauthorized parties or agents.
5. Use of the machine other than for normal domestic purpose, e.g. for commercial or rental
purposes.
6. Reduction in battery run time due to battery age or use.
WARRANTY SERVICE
1. If you have a query about your ROZMOZ appliance, please contact the ROZMOZ customer
service email: [e-mail]
2. Please inform us your model name/number, purchase date, order number, machine problem
and your requirement.
3. Your model number can be found on rating plate. For information on your rating plate see the
inside front cover.
4. Please keep your purchase receipt in a safe place to ensure you have this information.
5. Service under this warranty will not extend the available time of warranty.