Contents 1 Welcome Before Starting ................................................................................................................. 1 Using the Menu............................................................................................................. 1 Using Keys....................................................................................................................... 1 What’s in the Box?....................................................................................
Contents Turning the Register Off and On ..............................................................................16 Using the Cash Drawer ................................................................................................16 Using the Accessory Drawer......................................................................................18 4 Setting Up Your Cash Register - the Basics Using the Displays.........................................................................................
Contents Programming PLUs with the Optional Barcode Reader...............................43 Printing the Program Confirmation Report .........................................................44 Before Going to Register Mode................................................................................44 Error Codes ......................................................................................................................45 Clearing an Error .......................................................
Contents 11. Decimal....................................................................................................................54 To Default ......................................................................................................................54 Others Set Up ..................................................................................................................55 [+%] Rate....................................................................................................
Contents Ringing up Sales with the Optional Barcode Reader ....................................64 Verifying the PLU Information for an Item ...........................................................65 Printing Receipts............................................................................................................66 Receipt on Demand...................................................................................................66 Using Training Mode...........................................
Contents 10 Troubleshooting Paper End or Printer Errors.........................................................................................93 No Receipt Printing.......................................................................................................94 No Printing on the Receipt.........................................................................................94 The Cash Register Turns Itself Off ............................................................................
Contents Temporarily Overriding a PLU Price .................................................................... 108 Paid-Out Sale ............................................................................................................... 109 PLU Sale ......................................................................................................................... 109 Plus Percentage Sale .................................................................................................
C HAPTER 1 Welcome Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business. Before Starting Before you start using this manual to set up and customize your cash register, you should know the following. Using the Menu This cash register has a menu system that prompts you through many tasks you perform.
What’s in the Box? What’s in the Box? Look for and unwrap the following: • Cash Register • 1 starter roll of standard thermal paper, Royal Reorder Number 013127 (2¼ inch or 57.5 mm wide). • Journal Spindle, installed in the printer compartment • RegisterLinkTM software and 6 foot serial cable • 1 set of keys, consisting of 2 Cash Drawer keys (515). • This user’s guide Important Phone Numbers If you need help or want to order additional supplies, use the following contact information.
2 C HAPTER Getting Started Setting up your cash register consists of the following steps: 1 Unpacking the cash register 2 Plugging the cash register into a power source 3 Turning on the cash register by pressing the Main menu (on) key.
Getting Started If you make a mistake or enter a wrong setting during initial setup, just continue with the rest of the initial setup. During initial setup, you cannot change settings after you press the Amount Tend Total key. When you complete the initial setup, you can correct any setting by following the instructions listed in this manual. Make sure that you plug the cash register into the electrical outlet before you put in the batteries.
Chapter 2 Getting Started Setting the Language At the prompt, you can select English, Spanish, or French. Changing the language changes the factory programmed words you and the customer see on the displays. However, changing the language does not translate any words you program in the cash register, such as PLU descriptions, header information, and so on. Note If you start programming the cash register and then change the language, you lose all your programming changes.
Getting Started • Replace the battery cover. Slide the bottom tabs into the long slit in the bottom position and snap the cover into place. Do not put the tabs in the 2 holes in the bottom of the compartment. The cover will not close and you will break the tabs. Installing the Paper Roll Your cash register has a thermal printer that prints receipts for the customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal register paper.
Chapter 2 Getting Started Setting the Date And Time The date changes every day and prints in the month-day-year format. You can prevent the date from printing on the transaction receipts. The date format can also be changed to print day-month-year. For more information, see Date Format on page 60. The time can print in either the 12 or 24 hour (military time) format. The default setting is to print in the 12 hour format, which is normally used. To change to the 24 hour format, see Date Format on page 60.
PC-Based Software Straight tax is the easiest and most commonly used tax rate. Most states and areas use straight tax. To find out which sales tax type and percentage rate you should use, contact your local government office. This section explains setting simple sales tax in the United States. See Selecting the Tax System on page 70 for other sales tax systems. As you are prompted through setting the sales tax, press the Amount Tend Total key to enter the information you specify.
Chapter 2 Getting Started messages on your PC and download these settings to your cash register. • Back-Up and Restore - Whether you programmed your cash register data on the cash register or on your PC, you can back-up that programming and store the data on your PC. Should you lose the memory in your cash register, you can simply restore the data from your PC back to the cash register without having to reprogram all the PLU's, Departments and other data.
3 C HAPTER Getting To Know the Cash Register This chapter shows you the basics of using your cash register after you set it up. If you have not yet set up your cash register, see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3. About the Displays Your cash register has 2 displays. Customer Display You can lift, tilt, and rotate the customer display so customers can see what is happening.
Chapter 3 Getting To Know the Cash Register Lifting and Lowering the Customer Display You can lift and lower the customer display so that customers can easily see what is happening. Adjusting the Clerk Display Your cash register has a 5 line display for the operator. All lines shows letters and numbers (alphanumeric). You can adjust the angle of the clerk display to more easily see the screen. To adjust the clerk display 1 Place your thumb at the bottom of the clerk display nearest the keyboard.
About the Menus on the Clerk Display You may see a scroll bar on the right side of the screen. This means that there are more options to see if you use the Arrow Up and Arrow Down keys. Scroll bar Help text When you are programming, you also see text that moves across the bottom of the screen. This text provides a brief explanation of the selected option. As you use the cash register, you notice symbols on the lower left of the 5th line.
Chapter 3 Getting To Know the Cash Register Using the Keyboard The keyboard on your cash register looks like the following: Rounded number keys Department keys and letters for programming Amount Tend Total key opens cash drawer To use the keyboard, do the following: 13 • To use the cash register, press the Main menu (on) key. Select Sales Registration and press the Amount Tend Total key. Now you can press the round Number keys and Department keys to ring up a sale.
Using the Keyboard The following identifies some of the keys on the keyboard and what you can use them for Table 1 Navigating keyboard Use this key... Alpha 710ML User’s Guide To do this...
Chapter 3 Getting To Know the Cash Register Table 1 Navigating keyboard Use this key... 15 To do this...
Turning the Register Off and On Table 1 Navigating keyboard Use this key... To do this... • end a sale paid for with cash • enter the dollar amount the customer gave you for a cash sale and the register calculates change • to enter and accept all entries in the Program mode and Reports mode Turning the Register Off and On You should turn the cash register off when you are not using it. The keyboard does not work and the cash drawer is electronically locked.
Chapter 3 Getting To Know the Cash Register • The cash drawer automatically locks electronically when you turn the cash register off. The emergency open lever will still open the cash drawer when it is electronically locked. • You can also use the 515 key to mechanically lock the cash drawer. If you lock the cash drawer this way, you must have the key to open it again. Even the emergency open lever will not open the cash drawer when it is locked with the key.
Using the Accessory Drawer To open the cash drawer using the emergency lever 1 With your hands on the cash drawer, carefully tip the front of the register up. Underneath the cash register, toward the back of the register, you see a small lever. 2 Push the lever in the only direction it will move. The cash drawer opens. If the cash drawer will not open, make sure it is not locked with the 515 Drawer key. Using the Accessory Drawer Your cash register has a small drawer above the cash drawer.
C HAPTER 4 Setting Up Your Cash Register - the Basics This chapter includes explanations for: • Specifying messages on the display and on receipts • Setting clerk names and numbers • Setting machine numbers • Setting clerk and manager passcodes • Programming department keys • Programming PLUs • Clearing error codes • and more Using the Displays Your cash register includes two displays: 1 for the clerk, or operator, and 1 for the customer.
Using the Displays The Clerk Screen The clerk screen prompts you through setting up the cash register and using it to ring up sales. The main screen on the display looks like this: When ringing up sales, you see the department number or PLU number on the clerk screen. If a description or name is programmed, this description appears. Navigating the Clerk Screen Navigating the clerk screen is easy. Use these following keys: Table 2 Navigating the clerk screen To do this... Press this...
Chapter 4 Setting Up Your Cash Register - the Basics Adjusting the Contrast on the Clerk Screen You can adjust the contrast on the clerk screen to make it brighter or darker. This makes it easier for you to see the display in different lighting. To adjust the contrast Programming More Options Config Contrast 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key.
Setting Alphanumeric Descriptions To change the power saving time Programming More Options Config Power Saving 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select More Options. Press the Amount Tend Total key.
Chapter 4 Setting Up Your Cash Register - the Basics To use the letters and characters in the lower green area of the keys, press the Dept Shift key and then press the key with the letter you want. Use the round number keys to enter any numbers you want. You may need certain special symbols on the Alpha Keyboard. For example, if you need a space between words, if you need the / symbol, or if you need a comma, press the Dept Shift key and then press the Department key that has the character you want.
Setting Header Messages and Footer Messages Using Double Wide Characters For extra emphasis, you can program double wide characters for a specific character or a line of characters. Normal Size Double Wide If you use double wide characters, the maximum number of characters you can use is reduced by half.
Chapter 4 Setting Up Your Cash Register - the Basics Header Message or Footer Message Worksheet Use this worksheet to make your header message or footer message. Make a copy of the blank worksheet before you start, in case you make a mistake or change your mind. Line 1 Line 2 Line 3 Line 4 Line 5 Important If you enter the wrong character, press the Void key to delete the character. Now you can continue. The text in the header message and the footer message is automatically centered.
Setting Header Messages and Footer Messages Remember, you can make the characters double width but you can only use half the total number of characters if you do this. For example, if you want Coffee to be double wide, you need 12 spaces. For more information about double wide characters, see Using Double Wide Characters on page 24. You can also use characters other than those on the Department keys, such as numbers, punctuation, and international letters by pressing the #\NS key.
Chapter 4 Setting Up Your Cash Register - the Basics Printing Options on Receipts You can specify if the following prints on receipts: • • • • Headers and footers Clerk name and number Machine number Transaction number • • • • Date and time Tax total, amount and location Department name or PLU name and more To set receipt printing options Programming More Options Print Options 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key.
Setting Clerk Numbers and Names Note When clerks enter passcodes, passcodes appear as asterisks *** on the displays for extra security. After you are done programming clerk numbers, you can check your results. See Running the Options Dump Report on page 79. Important If you enter the wrong character, press the Void key to delete the character. Now you can continue. To set a clerk number and program a name and passcode Programming Security Set Up Clerk Set Up 1 Press the Main menu (on) key.
Chapter 4 Setting Up Your Cash Register - the Basics 6 Select On. Press the Amount Tend Total key. Now when the clerk enters Sales Registration mode, s/he is prompted for the clerk number. To turn on Clerk Passcodes Programming Security Set Up Clerk Passcode 1 Press the press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key.
Setting X and Manager Passcodes Setting X and Manager Passcodes Manager passcodes are available for added security: • to go to the PRG and Z modes • to go to the X mode. Important The Manager passcode cannot be 0000 (zeros). The cash register will not accept this passcode. Caution Write your passcodes down in a safe place. If you forget the passcodes, you must do a Full System Clear procedure. A Full System Clear erases all transaction information and programming.
Chapter 4 Setting Up Your Cash Register - the Basics 4 Press the Arrow Down key to select X Mode Passcode. Press the Amount Tend Total key. 5 Follow the instructions on the display. To use the X mode passcode Example 2: Go to the X mode, using the X Passcode 1212 1 Press the press the Main menu (on) key. 2 Press the Arrow Down key to select Reports. Press the Amount Tend Total key. 3 Select X Reports. Press the Amount Tend Total key.
Programming Department Keys 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select More Options. Press the Amount Tend Total key. 5 Press the Arrow Down key to select Others Set Up. Press the Amount Tend Total key.
Chapter 4 Setting Up Your Cash Register - the Basics After you are done, you can check your results. See Running the Department Confirmation Report on page 80. To program department keys Programming Department Set Up 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step.
Programming Department Keys When you are programming the alpha descriptions for Departments and PLUs use the Alpha Keyboard. Note Only capital letters of the alphabet are on the Alpha Keyboard. To use lower case letters, press the Return key. The department keys are clearly labeled with all the letters needed to program these descriptions. When you are programming alpha descriptions, use the department keys to spell out the words you want.
Chapter 4 Setting Up Your Cash Register - the Basics Programming Department Preset Price Department Preset Price programs a preset price in a department to save time when ringing up an entry. Even if a price has been pre-programmed, you can override the price at the time of sale. The price automatically rings up each time that department key is pressed. Programming Tax Status Some items must have tax collected by law.
Programming Department Keys Setting Department Type Normal Item Entry allows you to ring up two or more items into a department. For example, if you want to ring up 5 of the same items, you can tell the cash register to multiply the one price by the number of items. Single Item Entry allows you to ring up only one item in a department and ends the sale as a cash sale as soon as the Department key is pressed.
Chapter 4 Setting Up Your Cash Register - the Basics inappropriate customers; it simply provides a reminder to the clerk that this is an age-controlled item. You have 3 default options: • • • No age Age 1 Age 2 No age validation (the default setting for each department.) Prompts the clerk with a date 18 years ago from date of sale. Prompts the clerk with a date 21 years ago from date of sale. You can change the exact ages for Age 1 and Age 2.
Scrolling Messages Types of Scrolling Messages You can program the following types of scrolling messages Table 4 Scrolling messages Message Type This message shows:.
Chapter 4 Setting Up Your Cash Register - the Basics Programming Scrolling Messages Use the steps below to program your scrolling message. To program a scrolling message Programming More Options Text Messages Scroll Messages 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key.
Programming the Credit Keys 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select More Options. Press the Amount Tend Total key. 5 Press the Arrow Down key to select System Options. Press the Amount Tend Total key. 6 Press the Arrow Down key to select 6. Scroll Speed. Press the Amount Tend Total key.
Chapter 4 Setting Up Your Cash Register - the Basics 5 Press the Arrow Down key to select Others Setup. Press the Amount Tend Total key. 6 Press the Arrow Down key to select the Credit Name you want to change. Press the Amount Tend Total key. • Credit 1 = Dept 16 key • Credit 2 = Dept 15 key 7 Type the name of the credit card just as you did when you programmed Department names. You can type up to 12 characters and spaces.
Programming PLU Descriptions Programming PLU Descriptions The Price-Look Up system allows for fast, accurate entry of an item and automatically records the number of items sold. If you want to use the optional barcode reader, you can scan UPC codes to ring up items. To scan barcodes, they must be numeric only, 13 digits or less, and must be one of the following barcode types and standards: • • UPC-A EAN-8 • • UPC-E EAN-13 Note This cash register cannot generate barcodes for you.
Chapter 4 Setting Up Your Cash Register - the Basics Important If you enter the wrong character, press the Void key to delete the character. Now you can continue. To program PLUs without a barcode reader Programming PLU Set Up 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key.
Printing the Program Confirmation Report 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select PLU Set Up. Press the Amount Tend Total key. 5 Press the Arrow Down key to select New & Edit. Press the Amount Tend Total key. 6 Using the barcode reader, scan the barcode you want for this PLU.
Chapter 4 Setting Up Your Cash Register - the Basics Error Codes Your cash register makes beeps and shows you messages in the display. Some beeps and messages let you know everything is working and others let you know you need to do something. Table 5 Common errors This error... Means this... Register Beep The cash register makes a short beep each time a key is pressed. This is normal and not a cause for concern.
Error Codes Table 6 Common errors This error... Means this... ENTER AMT. TEND The cash register is set to require the amount tendered to be entered. INVALID PASSCODE An invalid passcode was entered. MAX. $ REACHED The maximum dollar amount is reached. NO ZERO-PRICES The cash register is set in System Options to not accept zero price entries for departments or PLUs in Sales Registration mode. Enter a valid price and continue. OPERATION ERROR You pressed an incorrect key.
Chapter 4 Setting Up Your Cash Register - the Basics Clearing an Error The Clear key stops an alarm beep that happened because a key was pressed that was not correct for that operation. The Clear key does not erase a transaction that was registered by an operating key and printed on the register tape. To erase an entry after you press a key that printed the entry on the tape during a sales transaction, use the Void key to correct the error and undo the last entry.
C HAPTER 5 Setting Up Your Cash Register Parameters This chapter shows you more advanced programming for your cash register. This chapter is organized to show you the menu options shown in the clerk display. Use this chapter to quickly find a menu option you want. Some of the menu options in this chapter are already discussed elsewhere in this manual. In those cases, we provide references where you can see more detailed information.
Chapter 5 Setting Up Your Cash Register Parameters 5 Press the Arrow Down key to select Print Options. Press the Amount Tend Total key. The rest of this section explains each menu option. 1. Header Specifies if the Header prints on the customer receipt. For more information about header messages, see Setting Header Messages and Footer Messages on page 24. 2. Footer Specifies if the Footer prints on the customer receipt.
Print Options you can program the first two lines and then make the remaining 3-lines blank. Then you can either set this option to print those blank lines for extra spacing or to skip those 3 blank lines to save on paper. 9. Multiple Receipts Specifies if multiple receipts are allowed. You may not want to allow issuing a second receipt for security reasons. Issuing a second receipt can be useful for rebates, or to reprint the receipt in case the printer runs out of paper or jams in the middle of a sale.
Chapter 5 Setting Up Your Cash Register Parameters Because the receipt paper is not wide enough to print both pieces of information on one line, it is split over 2 lines. Each PLU prints on 2 lines of the receipt with the second option. The PLU number and name option is more descriptive and helps in a retail setting when a customer might return a product or where there are warranty claims.
System Options 4 Press the Arrow Down key to select More Options. Press the Amount Tend Total key. 5 Press the Arrow Down key to select System Options. Press the Amount Tend Total key. The rest of this section explains each menu option. 1. Key Lay-out Specifies to use Credit Keys: • Normal key layout - for a normal Department Key layout with Departments 1 through 32, no credit keys used. • Credit 1 Used - change the Department keyboard layout to use Dept. 16 key as the Credit 1 key.
Chapter 5 Setting Up Your Cash Register Parameters 5. % In Dept. Specifies if -% is subtracted and +% is added to individual department totals on the X & Z Reports. Or if these % amounts are not included in the individual department totals and only listed at the bottom of the report in the Discount and Add-On totals. 6. Scroll Speed Specifies the Scrolling Message Speeds - select from Slow, Medium and Fast.
System Options Select from the following options to set the rounding. Table 7 Rounding This... Rounds to this... Down Numbers from .1 - .9 to 0 5/4 Numbers from .5 - .9 to 1 (U.S. Standard) Up Numbers from .1 - .9 to 1 After you are done, you can check your results. See Running the Options Dump Report on page 79. 11. Decimal The decimal point is set by selecting from the following 4 options: This decimal point... Looks like... zero decimal point 0=$X one decimal point 1 = $ X.
Chapter 5 Setting Up Your Cash Register Parameters Others Set Up The Others Set Up menu includes the options listed in this section. To open the Others Set Up menu Programming More Options Others Set Up 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step.
Others Set Up [-%] Rate You may want to deduct a default Minus Percentage rate from an individual item or from a total, such as an employee discount or standard sale discount. The - % RA key subtracts a discount percentage amount from an individual item if you press it immediately after you ring up an item or from the sub-total amount of an entire sale if you press it after you press the Sub-total reprint key.
Chapter 5 Setting Up Your Cash Register Parameters foreign currency the customer gives you and press the Amount Tend Total key. Note You can only program one foreign currency. Follow the instructions on the screen, providing the following information. • FC Name • Local • FC Rate • • FC Decimal Currency Symbol The name of the foreign currency. For example, Pesos. Your local currency unit to exchange against. For example, $1.00.
Others Set Up Zero Skip Specifies to print items with a zero total on all reports or to skip items that have a zero total. Z-Report Specifies to allow reprinting a second copy of the Z report. If you set this option to “single”, then you cannot recover or print another copy of the Z-Report after it is generated. If the printer runs out of paper or jams, there is no way to re-print the Z-report or to recover that information.
Chapter 5 Setting Up Your Cash Register Parameters Grand Total Amount You can program the starting Grand Total Sales Amount. If you were using a different cash register before this one and want to carry the Grand Total Sales amount over from all the sales rung on the previous cash register and to continue adding to that amount with this register, set that starting Grand Total Sales amount here. The Grand Total Sales Amount appears at the bottom of the Z1 and Z2 Reports.
Config Options Date Format Select from MM-DD-YY or DD-MM-YY. Time Adjust the time: hours and minutes. Time Format Specify between 12-Hour format with AM and PM designations or 24-hour format (Military time). Note Regardless of this setting, when you are programming the cash register, the Hour must always be entered in 24-hour mode. Contrast Adjust the contrast of the LCD clerk display. Power Saving Select the amount of time before the LCD display turns-off and goes-to-sleep into Power Saving mode.
Chapter 5 Setting Up Your Cash Register Parameters Options Dump This report contains all the parameter option settings for the cash register and in the following order: • Print Options • System Options • Header text • Footer text • Scrolling Messages text • Others Set-Up options programming • Tax System This report can use a lot of paper. Before you print, make sure you have enough paper installed in the cash register.
C HAPTER 6 Ringing up Sales and Using Training Mode After you set up your cash register, ringing up sales is easy. For information about ringing up complicated sales, see Examples on page 98. If you want to learn about using the cash register without affecting the daily total, you can use the Training mode. You or someone else can learn how to use the cash register without creating real sales that show up on reports.
Chapter 6 Ringing up Sales and Using Training Mode Ringing up Sales without a PLU Number You can ring up a sale for an item that does not have a PLU number. To ring up a straight cash sale without a PLU number 1 Make sure Sales Registration is highlighted on the main menu and press the Amount Tend Total key. 2 If the clerk numbers are set, do the following: • Enter the clerk number and then press the Amount Tend Total key.
Ringing up Sales Ringing up Sales with a PLU Number You can ring up a sale for an item that has a PLU number. To ring up a straight cash sale with a PLU number and not using the barcode reader 1 Make sure Sales Registration is highlighted and press the Amount Tend Total key. 2 If the clerk numbers are set, do the following: • Enter the clerk number and then press the Amount Tend Total key. • Using the round Number keys, press the three digit passcode and then press the Check key.
Chapter 6 Ringing up Sales and Using Training Mode • Using the round Number keys, press the three digit passcode and then press the Check key. 3 Put the barcode reader light over the barcode, about ½ inch or closer above the UPC symbol on the product to read the barcode properly. 4 Press the button on the scanner and flick the scanner slightly to move the red LED over the barcode. The barcode scanner makes a beep sound and the item appears on the display.
Printing Receipts Printing Receipts You can turn the customer receipt printer on or off in the Sales Registration mode. The receipt printer is on by default and prints the customer receipt for all transactions. All features of the cash register are activated as programmed. A customer receipt is printed for every transaction. Turning the customer receipt off doesn’t print the customer receipt. The built-in printer is turned off so that customer receipts are not automatically printed.
Chapter 6 Ringing up Sales and Using Training Mode Using Training Mode We provide examples to help learn how to use this cash register. For information about the examples, see Examples on page 98. Using the examples can help you learn to use the cash register and the available features. You can enter the Training mode at any time in the Sales Registration mode because it does not record activity in the machine totals. However, you cannot enter Training mode in the middle of a transaction.
Using Training Mode Entering and Exiting Training Mode After a training passcode is programmed, you can enter and exit Training mode. When the cash register is in Training mode, a symbol appears in the lower left of the clerk screen. Some transactions may also print DEMO or asterisks **** on the receipt. To start Training mode 1 Press the Main menu (on) key. 2 Select Sales Registration. Press the Amount Tend Total key.
C HAPTER 7 Programming Complex Tax Rates Your cash register can manage complex tax rates and assignments. This chapter explains how to set these up. Many people do not need the information in this chapter. If this information does not relate to your business needs, you can skip it. If some information is related to your specific needs, then skip any sections which you do not need to set up your cash register.
Selecting the Tax System Selecting the Tax System Within the tax system you select, you can program up to 4 different tax rates on your cash register. Each tax rate can be linked directly to a department key (see Programming Tax Status on page 35), or by pressing the Tax Force key before ringing up a sales entry. Contact your local state government office for your current tax rates.
Chapter 7 Programming Complex Tax Rates To select a tax system Programming More Options Config Tax System 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select More Options. Press the Amount Tend Total key.
Programming Table Tax in the United States 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select Tax Setup. Press the Amount Tend Total key. 5 Press the Arrow Down key to select the tax you want to change. Press the Amount Tend Total key. 6 Select Straight. Press the Amount Tend Total key.
Chapter 7 Programming Complex Tax Rates 6 Press the Arrow Down key to select Table. Press the Amount Tend Total key. 7 Do the following: • Enter the price ranges and the amount of tax for each range. At the start of the regular repeating breakpoint, after you enter the first value of the first regular breakpoint, press the #/NS key. • Continue entering price ranges and the amount of tax for each range until you completely enter an entire sequence of repeating regular breakpoints.
Programming Table Tax in the United States In our Example Tax Chart, a sale from .00 to .08 is not taxed. The next tax bracket a sale from .09 to .24 is taxed one cent. The next tax bracket a sale from .25 to .41 is taxed two cents. The tax table progresses in a similar manner. To calculate your tax rate 1 Using The Worksheet on page 76, complete Step A with the appropriate amounts from your state's Retail Tax Chart.
Chapter 7 Programming Complex Tax Rates Example Tax Chart The following is an example of how a tax chart can look. Note A total of 63 breakpoints can be programmed on this cash register.
Using Canadian Tax Rates The Worksheet Write down your results as you go. Using Canadian Tax Rates If you are in Canada, this cash register can be set for Canadian tax rates. If you are using Canadian tax rates, you see the following 4 tax rate options: • • GST PST2 • • PST1 PST3 For each tax rate (GST, and each PST), in addition to setting the tax percentage rate, you can also set a “minimum taxable amount”.
Chapter 7 Programming Complex Tax Rates dollar amount when setting the tax percentage amount. Just follow the instructions on the screen. You can also set Tax-On-Tax or Piggy Back Tax. To set Canadian tax rates Programming Tax Set Up 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key.
Using VAT Tax Rates Using VAT Tax Rates The Value Added Tax is commonly used in Mexico and Europe but other locations use it as well. To set a VAT tax Programming Tax Set Up 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select Tax Setup.
8 C HAPTER Running Reports Your cash register includes many reports. In this chapter, we explain: • Programming confirmation reports • Assigned Department keys reports • Assigned PLUs reports • Financial reports, such as sales totals and End-of-day Z reports • Other management reports • Electronic Journal Note Make sure you have a lot of cash register paper installed before you start printing any report.
Running the Department Confirmation Report • System options • Others setup • Config options • Header, footer, and scrolling messages • Tax settings and rates To run a program confirmation report Programming More Options Options Dump 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Programming. Press the Amount Tend Total key. 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key.
Chapter 8 Running Reports 3 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 4 Press the Arrow Down key to select Department Set up. Press the Amount Tend Total key. 5 Press the Arrow Down key to select Depart Conf Report. Press the Amount Tend Total key. 6 Select how you want to see the report. If you select Display, use the arrow keys to review the report in the clerk screen.
Running Management Reports Running Management Reports The cash register maintains totals of all transaction information. This information is saved in the memory of the cash register as long as the register is plugged in to an electrical outlet or, if the cash register is unplugged, the batteries are charged. Management reports show you information about how sales are progressing. You can run most reports as X reports or as Z reports. • Run X reports during the day to check transactions.
Chapter 8 Running Reports You can also print a duplicate Z1 Report. This is useful if the register runs out of paper or if there is a power outage while the Z1 Report is printing. However, you must set the parameter in Others Setup to allow a second report to be printed. • Periodic report (Z2 report) — Commonly known as a weekly or monthly reading. This reading prints transaction totals either on a weekly or monthly basis (not both) and resets all transaction totals to zero except the Running Grand Total.
Running Reports Note Make sure you have a lot of cash register paper installed before you start printing any report. To run reports 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Reports. Press the Amount Tend Total key. 3 Select X or Z mode reports. Press the Amount Tend Total key. 4 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step.
Chapter 8 Running Reports The Financial report looks like the following. Your specific report looks different, because of your unique cash register activity. (Actual report may vary slightly) Additional Information in Electronic Journal (EJ) Reports The Electronic Journal can hold 4,000-lines of transactions in memory. When the cash register memory is full, no more transactions or information can be stored in EJ memory. Sales totals will still be recorded in the financial or sales reports.
Running Reports the printer off and no receipt printed. This includes all sales transactions, any Z reports run during the day and even using the #/NS key for no-sale rings to open the cash drawer. The cash register warns you when the Electronic Journal memory is nearly full to let you finish the current transaction. Then you can print the Electronic Journal record to prevent any loss of information.
Chapter 8 Running Reports 6 Follow the instructions on the screen. You can review the report on the clerk screen and then print it. Use the arrow keys to move through the report. The Electronic Journal record prints and the Electronic Journal memory is not reset. Print an End-of-Day Electronic Journal Report You can print the Electronic Journal Z report at the end of the day. This report prints all transactions and clears the memory at the same time. To print in the Z Mode Reports Z Report Electr.
C HAPTER 9 Maintenance and Options Follow these steps to make sure your cash register works well. • Your register must remain uncovered when turned on. This allows the electronic components to properly cool. • Use a dust cover when the register is not in operation and the cash register is set to the OFF position to protect mechanical components from dust. • Keep beverages and other liquids away from the machine to avoid spills which can damage electronic components.
Chapter 9 Maintenance and Options Installing a New Paper Roll As you use the cash register, you will need to replace the paper roll. Your cash register has a thermal printer that prints receipts for the customer or a journal tape. Use 2¼ inch (57.5 mm) wide standard thermal register paper. Do not use bond paper because the register does not use a ribbon or ink for printing. Caution Do not manually pull the receipt paper. Always use the Feed key to remove or advance the paper.
Using the Battery System 5 Do one of the following: • If you do not need to print receipts: Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment. The spindle sits above the paper roll. Press the Feed key to move the paper through the printer about 10-12 inches. Push the paper through one of the narrow openings in the center of the Journal Takeup spindle. Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle.
Chapter 9 Maintenance and Options To install or replace the batteries 1 Before you start, make sure you have 3 new AA batteries. 1 Open the Journal Compartment Cover. Remove the Journal Compartment Cover and set aside. 2 Move the paper roller bar up and out of the way. Grab the small handle on the right of the print roller bar. Push the little handle towards the back of the cash register and raise the paper roller bar up. You see a slope down to the paper compartment.
Connecting the Cash Register to a PC The pin description for the serial port on the cash register is shown below. Pin numbers Pin No. 1 2 3 4 5 6 7 8 9 I/O Signal Name NC IN Receive Data OUT Transmit Data NC N/A Signal Grand NC OUT (Request to send) IN (Clear to send) OUT(+5V) Power supply for BCR Abbreviation RXD TXD SG RTS CTS +5V Connecting the Cash Register to a PC Using the RegisterLink software, you can connect your cash register to a PC to download the information.
C HAPTER 10 Troubleshooting Most errors are described on the clerk screen and you are prompted with the corrective action to take. For a list of common error messages and what they mean, see Error Codes on page 45. This section generally describes other possible issues and what to do. Select and follow the procedure which best describes what is happening. Paper End or Printer Errors Both prompts means there is a paper problem. Caution Do not manually pull the receipt paper.
No Receipt Printing No Receipt Printing If no receipt is printing for a sales transaction, look for the R OFF symbol on the clerk display. If the R OFF symbol appears, press the Receipt on/off key one time to turn the symbol off. If the R OFF symbol does not appear, check for a paper jam. No Printing on the Receipt If the cash register is not printing on the receipt, make sure you are using thermal paper. Bond paper will not work in this cash register.
Chapter 10 Troubleshooting 1 Press the Main menu (on) key. 2 Press the Arrow Down key to select Reports. Press the Amount Tend Total key. 3 Press the Arrow Down key to select Z Report. Press the Amount Tend Total key. 4 If you are prompted for a Manager Passcode, type the passcode number and then press the Check key. If you did not program a Manager Passcode, go to the next step. 5 Press the Arrow Down key to select Electr. Journal. Press the Amount Tend Total key.
The Cash Register Does Not Work at All • Enter a price, press a department key, and press the Amount Tend Total key to end the sale. Now continue with what you were trying to do. The Cash Register Does Not Work at All 1 Be sure the cash register is plugged into a working electrical outlet and no other electrical device is using the same power source. Another electrical motor on the same circuit can keep the cash register from working properly.
Chapter 10 Troubleshooting Partial Reset If the cash register did not respond to the Half System Clear, try a Partial Reset. This procedure requires both your hands or a friend to help. To do a partial reset 1 Unplug the cash register from the power source. 2 Using the round Number keys, press and hold the 3 key and the 7 key at the same time. Continue to hold these keys down. 3 While you are still holding down the 3 and 7 keys, plug the cash register back into the power source. 4 Release the 3 and 7 keys.
C HAPTER 11 Examples The examples in this section show how to ring up different types of transactions. You can enter a maximum of 7 digits to enter a price, including dollars and cents. To ring up a sale At the main menu screen, select Sales Registration. Press the Amount Tend Total key. You are ready to ring up sales. Reminder If Clerk Numbers are programmed, be sure to type the CLERK #, then press the Amount Tend Total key.
Chapter 11 Examples 99 • • • • • • • • • • • • Credit Sale Credit Return Dept Shift Key Exempting Tax On An Item Exempting Tax on the Entire Sale Gallonage Sales Transaction Minus Percentage Discount Sale Multiplication of a Department Unit Price Multiplication Sale and Overriding a Preset Department Price Multiplying By A Fraction No-Sale Function (Opening the Cash Drawer) Temporarily Overriding a PLU Price • • • • • • • • • • • • • • • • • • • Paid-Out Sale PLU Sale Plus Percentage Sale Received-On-A
Transaction Codes Transaction Codes The following codes appear on transaction receipts: Table 8 Transaction Codes The code... Means this...
Chapter 11 Examples Sample Receipt The example below shows the general transaction information you see printed on a receipt. Your actual receipt may vary. The rest of this chapter shows you example transactions. Adding Tax to a Non-Taxable Department Example 4: Assume the Department 2 key is programmed for no tax and the TAX 1 rate is programmed for 6%. Ring up a $1.00 item in Department 2, charging the 6% tax rate. To add or force tax to a non-taxable department or a different tax rate 1 Press the key.
Cash Sale With Tendering Change Cash Sale With Tendering Change Example 5: Ring up a $1.00 item in Department 1 and compute change from $5.00 cash tendered. To ring up a sale with tendering change 1 In the Number keys area, press 100, and then press the 2 Press the key. key You do not need to press the Subtotal reprint key if you do not want the subtotal with tax amount to be shown on the bottom line of the screen. 3 In the Number keys area, press 500, and then press the key.
Chapter 11 Examples Charge Return Example 8: Refund $1.00 in Department 1 and credit the return to charge. To ring a charge return 1 Press the key. 2 In the Number keys area, press 100, and then press the 3 Press the . key. Check Sale Example 9: Ring up a $1.00 item in Department 1 and finalize the sale with the Check key. To ring a check sale 1 In the Number keys area, press 100, and then press the 2 Press the key. key. You do not have to enter any amount before pressing the key.
Credit Return To ring a credit sale 1 In the Number keys area, press 100, and then press the key. 2 In the Number keys area, press 200, and then press the key. 3 Press the or the key. Note You do not have to enter an amount before pressing either of the credit keys. Credit Return Example 12: Refund $1.00 in Department 1 and credit to a Credit key. Note Dept. 15 and/or Dept. 16 keys must be programmed as Credit keys and turned on for this example to work. See Programming the Credit Keys on page 40.
Chapter 11 Examples 4 Press the key. 5 In the Number keys area, press 1000, and then press the key. Note The register returns to the Non-Shift Mode after each department entry. Exempting Tax On An Item Example 14: Assume the Department 1 key is programmed as a taxable department. Ring up a $1.00 item in Department 1 without charging tax. To ring an item without charging tax 1 Press the key. 2 Select Non Tax. 3 Press the key. 4 In the Number keys area, press 100, and then press the 5 Press the key.
Gallonage Sales Transaction Gallonage Sales Transaction Example 16: In this example, Department 4 is programmed for Gallonage Mode and is non-taxable. Ring 10.759 gallons at $2.749 per gallon. Note Department 4 must be programmed as gallonage for this to work. To ring a gallonage sales transaction 1 In the Number keys area, press 10.759, and then press the 2 In the Number keys area, press 2749, then press the 3 Press the key. key. key.
Chapter 11 Examples Note If the Minus Percentage Discount Rate is NOT programmed, type in the 10% discount rate by pressing 10 before pressing the key. 3 Press the key. Multiplication of a Department Unit Price Example 18: Assume the Department 1 key is pre-programmed for $1.00. Ring up this price three times. To multiply a department unit price 1 In the Number keys area, press 3, and then press the 2 Press the 3 Press the key. key. key.
Multiplying By A Fraction Multiplying By A Fraction Example 20: Multiply the quantity of 1.25, as in 1¼ yards of fabric at $1.00 per yard in Department 1. Caution When multiplying by a fraction, you must use the decimal point in the fraction but not in the dollar amount. To multiply an item by a fraction 1 In the Number keys area, press 1.25, and then press the 2 In the Number keys area, press 100, and then press the 3 Press the key. key. key. Note You can use from .001 to 999.
Chapter 11 Examples Paid-Out Sale Example 23: Indicates money taken out of the cash drawer. Ring up $10.00 to show money paid out of the cash drawer. To record monies paid out In the Number keys area, press 1000, then press the key. PLU Sale Example 24: Assume the PLU # is preset for the price of $1.99 in Department 1. Ring up the PLU #1. To ring a PLU sale 1 In the Number keys area, press 1, and then press the 2 Press the key. key.
Received-On-Account Sale Version 2 Note When ringing a taxable item with a Plus Percentage the tax will automatically be charged on the amount after the PLUs percentage is added. To ring a PLUs percentage sale 1 In the Number keys area, press 100, and then press the 2 Press the key. key. Note If the Plus Percentage Rate is not pre-programmed, type in the Plus Percentage Rate before pressing the key. 3 Press the key. Received-On-Account Sale Example 26: Indicates money put in the cash drawer.
Chapter 11 Examples Registering A Reference Number Example 28: Used to print a number, up to 10 digits, to identify an invoice number or any other number on receipts. Ring up the number 1234567 in a standard sale. Note Using the reference number is not recorded in any activity counter or sales totals on the Management Reports. To register a reference number 1 In the Number keys area, enter the Reference Number 1234567, and then press the key.
Split Tendering Sale Split Tendering Sale Example 30: Ring up a $15.00 item in Department 1 with 6% sales tax, split the total of the sale between $5.00 in cash payment and $10.90 in charge payment. To ring up a Split Tendering sale 1 In the Number keys area, press 1500, and then press the 2 Press the key. key. 3 In the Number keys area, press 500,and then press the 4 Press the key. key. Note When using the Split Tendering function, the sale can also be finalized with the Check key.
Chapter 11 Examples Voiding a Department Preset Price Example 33: Department 1 is programmed for the price of $1.00 and Department 2 is programmed for the price of $2.00. Ring up Department 1 and Department 2 prices, then void the Department 1 entry. To void a department preset price 1 Press the key. 2 Press the key. 3 Press the key. 4 Press the key and then press the 5 Press the key. key.
Voiding A Minus Percentage Discount Sale Voiding A Minus Percentage Discount Sale Example 35: Void a $1.00 item in Department 1 and void a pre-programmed Minus Percentage Discount Rate of 10%. To void a minus percentage discount sale 1 In the Number keys area, press 100, press the the 2 Press the key, and then press key. key. Note If the Minus Percentage Discount Rate is NOT pre-programmed, type in the discount rate before pressing the [-%/RA] key. 3 Press the key.
Chapter 11 Examples Voiding A Department Multiplication Sale Example 37: Void a $1.00 item in Department 1 three times. To void a department multiplication sale 1 In the Number keys area, press 3 and then press the key, in the Number keys area, press 100, and then press 2 Press the the key. key. 3 Press the key. Voiding a PLU Sale Example 38: Assume PLU #1 is preset for the price of $1.00 in Department 1. Void PLU #1.
Voiding a PLU Sale with a Minus Percentage Discount Voiding a PLU Sale with a Minus Percentage Discount Example 40: Assume PLU #1 is preset for the price of $1.00 in Department 1 and the -%/RA key is preprogrammed for 10%. Void a sale with PLU #1 and a 10% discount. To void a PLU sale with a minus percentage discount 1 Press the key, in the Number keys area, press 1, and then press the key. 2 Press the key.
Chapter 11 Examples Voiding a Plus Percentage Sale Example 42: Void a $1.00 item in Department 1 and void a pre-programmed Plus Percentage Rate of 10%. To void a plus percentage sale key, in the Number keys area, press 100, and then press 1 Press the the key. 2 Press the key. Note If the Plus Percentage rate is NOT pre-programmed, type in the Plus Percentage Rate before pressing the +%/PO key. 3 Press the key.
A PPENDIX A Product Information Specifications and Safety Table 9 Specifications And Safety Feature Description Type Electronic cash register Displays Five line alphanumeric LCD clerk display One line alphanumeric LED customer display Printer 57mm alphanumeric thermal printer. Ink Source Thermal printer - no ribbon or ink needed Paper Supply 2¼ inch or 57.
Appendix A Safety and Legal Notices • • The power outlet for this cash register must be located near the unit and be easily accessible. Do not use this cash register outdoors in the rain or near any source of liquid, such as a pool. FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Software Licensing Agreement Trademark Notice All trademarks, registered trademarks and service marks mentioned in this manual and with this product are for identification purposes only and are the property of their respective holders. Copyright © 2006 by Royal Consumer Information Products, Inc. Software Licensing Agreement TERMS.
Appendix A Manufacturer’s Limited Warranty ROYAL ELECTRONIC CASH REGISTER AND TIME CLOCK LIMITED WARRANTY Royal Consumer Information Products, Inc. (“Royal”) at 379 Campus Drive, 2nd Floor, in Somerset, NJ 08875 USA warrants that your NEW Royal Electronic Cash Register or Time Clock (“Product”) is free of defects of workmanship and materials.
Manufacturer’s Limited Warranty Service Center. Royal and/or the Service Center cannot be held responsible for any loss or damage that occurs while in transit. For Authorized Service Centers within your local area, call 1-888-261-3888 or 1-800-272-6229. In Canada call 1-888-266-9380. Or you can call the Royal Corporate Service Center directly at 1-630-315-2603 for shipping instructions and additional information.
Ordering Supplies and Accessories Item Part Number Thermal Register Tape (3-roll package) 2¼” (57mm) wide, 2” (50mm) diameter, 85’ (26m) long 013127 Protective Keytop Cover 013218 Replacement 4 Slot Bill Tray & Drawer (Coin Tray not included) CD510002-A Replacement 5 Slot Coin Tray CD500002-A Duplicate Cash Drawer 1 set of 2 keys 47300511 Replacement Journal Paper Roll Spindle E16900150 Owner's Manual A710MLIM0606A Model PS700 Barcode Reader 16881W RegisterLink PC-based software, replacem
Index A about management reports 83 serial port 91 X readings 82 Z readings 82 accessories, ordering 123 adding tax to a non taxable department, example 101 adjust the contrast on the clerk screen 21 age verification 36 amount of time messages appear 39 amount tendered 52 B barcode reader programming PLUs 43 purchasing 123 ringing up sales 64 setting up PLUs 43 batteries, replacing 90 before going to register mode 44 C Canadian, tax system 70 cash drawer closing 16 opening 16 using 16 cash in drawer rep
Index keys, programming 32 names, programming 33 number keys, using 33 preset price, programming 35 dept shift key, example 104 display messages, changing languages 5 displays, using 19 double wide characters programming 24 receipts 24 E EJ Full error, troubleshooting 94 EJ FULL, error 94 EJ reports, running 85 Electronic Journal memory, checking 87 Electronic Journal, reports 85 error codes 45 EJ FULL 94 fixing 45 PE Printer 93 sounds 45 errors, clearing 47 example adding tax to a non taxable department 1
Index opening, cash drawer 16 ordering accessories 123 more register tape 123 supplies 2 overriding a PLU sale, example 108 programming 42 total number allowed 42 PLU description, programming 42 PLU information, verifying 65 PLU sale, example 109 PLUs percentage sale, example 109 PLUs, programming the barcode scanner 43 prices, lookup 65 printing, receipts after transactions 66 programming cash register 11 clerk numbers 27 credit keys 40 department keys 32 department names 33 department preset price 35 do
Index connectors 91 setting alphanumeric descriptions 22 amount of time messages appear on the display 39 clerk names 27 clerk numbers 27 footer messages 26 languages 5 machine numbers 31 manager passcodes 30 standard or gallonage mode 36 tax rates 70 up 5 X passcodes 30 setting up, barcode scanner 43 settings, confirming 44 software for PCs 8 licensing agreement 120 RegisterLink 8 specifying tax rates 70 split tendering sale, example 112 supplies, ordering 2 symbols on the clerk display 12 T tax piggy bac
