Royal 435dx Electronic Cash Register Instruction Manual 16 Departments 800 PLU’s (Price Look-Ups) 8 Clerks Automatic Tax Computation – with 4 Tax Tables (Including Add-on (USA), Canadian and VAT) Programmable Electronic Cash Register Easy Set-Up Instructions QUICK START GUIDE on Page 12
WELCOME... to the Royal family of fine business machines. We sincerely hope you will enjoy the many benefits of being associated with a distinguished product name that has represented both quality and customer satisfaction since 1905. This electronic cash register is designed to help your business function smoothly by providing efficient register operations and accurate management reports.
TABLE OF CONTENTS __________________________________________________________ INTRODUCING ...YOUR CASH REGISTER ..................................................................................................... 1 STANDARD ACCESSORIES ........................................................................................................................ 1 USING THIS MANUAL...................................................................................................................................
TABLE OF CONTENTS __________________________________________________________ TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER ................................................... 28 SAMPLE RECEIPT ...................................................................................................................................... 28 TRANSACTION SYMBOLS......................................................................................................................... 28 STANDARD TRANSACTIONS.........
INTRODUCING ... YOUR CASH REGISTER ___________________________________________________________________ STANDARD ACCESSORIES The following are included in the box with your cash register: - 1 Black, Plastic Journal Winder Spindle 1 Starter-Roll of 57mm (2 ¼”) Single-Ply, Bond Paper 1 Ink Roll (already installed) 2 Cash Drawer (515) Keys Instruction Manual (3) “AA”-Batteries for Memory Back-up System USING THIS MANUAL Your Cash Register manual is organized for easy reference.
SPECIFICATIONS AND SAFETY __________________________________________________________________ MODEL: DISPLAY: CAPACITY: PRINTER: INK SOURCE: PAPER SUPPLY: MEMORY PROTECTION: TECHNOLOGY: POWER CONSUMPTION: OPERATING TEMPERATURE: DIMENSIONS: WEIGHT: Royal 435dx Electronic Cash Register Two LCD Displays. Front display for cashier and rear display for customer. Symbols for error, change, subtotal, minus, total and item count. Total: 9-digit display with 7 numeric-digits input and readout.
SETTING UP AND MAINTAINING THE CASH REGISTER __________________________________________________________________ SETTING UP YOUR CASH REGISTER IMPORTANT - Please read this section carefully before attempting to operate the cash register or set the programs. 1. Place on a hard, flat, level surface to permit smooth operation of the cash register. 2. Plug in the electrical connection to an appropriate outlet. 3. Install batteries. (See Page 9) Do not install batteries unless the register is plugged in. 4.
KEY PAD FUNCTIONS __________________________________________________________________ 1. [ feed ] - Paper Feed Key - Advances the paper tape with no effect on register entries. 2. [ void ] - Void/Error Correction - Used to correct an entry after it is printed or to void the previous entry. 3. [ RA ] - Received on Account Key - used to register any money received on account that is not part of a sale; i.e.
KEY PAD FUNCTIONS __________________________________________________________________ 7. [ C ] - Clear Key - Clears entries made on the keyboard prior to depressing the registration key. Also stops the error alarm when incorrect entries are made. 8. [ qty/time ] - Dual-Function: Multiply & Time Display - Multiplies [DEPARTMENT], [PLU] or [Ref/-] key entries; also displays the current time, if set. 9. Numeric Entry Keys – 11-key Numeric Key Pad, including keys [0] through [9] and double-zero [00]. 10.
THE CONTROL SWITCH __________________________________________________________________ The Control Switch on the left-edge of the cash register inside the printer compartment must be properly positioned to operate or program the cash register. The Control Switch is also used to access the “X” and “Z” modes to print or reset the totals for the management reports. Depending on the desired operation, position the Control Switch as follows: "off" - The cash register is turned off and inoperable.
THE DISPLAY __________________________________________________________________ READING THE DISPLAY The display shows entry amounts and related transaction information through use of numbers and special symbols. The display window is situated so that the operator can view the operations. The display is read from left to right as follows. Department - The first 2-digits display the department number associated for the specific entry.
ERROR CONDITIONS __________________________________________________________________ THE ERROR ALARM SYSTEM The error alarm system warns of an operator error (usually pressing the wrong key for a specific type of entry) or an error when setting a program option. When the error beep tone sounds, an "E" appears in the display and the keypad locks. An error tone will also occur if the user tries to use a cash register function that has not been programmed yet.
THE BACK-UP BATTERY SYSTEM __________________________________________________________________ During cash register operations, all transaction data for the management report is stored in the register's memory. The memory also holds all the optional program information, such as PLU and department information programmed in the register. The memory is protected by 3 standard "AA"(1.5-Volt) batteries that should be installed before programming the register. Batteries are included with the register.
LOADING PAPER __________________________________________________________________ HOW TO LOAD THE PAPER This register uses standard 2 ¼ inch (57mm) single-ply bond paper to produce either a customer receipt (outside) or a journal record (inside). NOTE: It is recommended to use ROYAL brand 2 1/4" (57mm) bond paper, which will help prevent dust deposits on the printer mechanism caused by inexpensive paper rolls. Replace with standard bond quality calculator paper. ROYAL Part #013129.
INSTALLING INK ROLL __________________________________________________________________ HOW TO CHANGE THE INK ROLL This register comes equipped with the ink roll installed at the factory. The ink roll releases special ink to the print head, which produces the print on the paper. After a period of time, depending upon the amount of use, the ink in the roll will be used up. When printout becomes faint, the ink roll needs to be replaced. CAUTION: The ink roll is NOT designed to be re-inked.
QUICK START __________________________________________________________________ Quick Start is a brief but complete start-up program that allows you to "get started" immediately on the most basic aspects of operating your new cash register. Follow these directions precisely: 1. Read and follow the set-up instructions on pages 1-11. Reminder: It is important that the register is plugged in before the back-up batteries are installed. 2.
QUICK START __________________________________________________________________ Once you have mastered the Quick Start operations, you may want to take advantage of other valuable register functions such as Percent Discount Rate, Price Look-Ups (PLU’s) and Security Codes. If you have questions regarding Quick Start or any other aspects of the machine operation, call Royal Customer Service, toll-free, at 1-800-272-6229.
SETTING PROGRAMS __________________________________________________________________ This cash register allows you to set programs customized to your individual business requirements.
SETTING THE DATE AND TIME __________________________________________________________________ Set the date option to print the current date at the top of each receipt, journal record or management report. Set the time option to print the current time at the bottom of the receipt. The time will automatically print and display in military – time (24-hour format). The time prints in the following format: HH•MM. For example: 9:30. If the time is AM, the receipt will print 9-30.
SETTING THE CLERK SYSTEM __________________________________________________________________ The Clerk System allows transactions to be associated with a clerk #. Optionally, there can be a security code assigned to each clerk number. The benefit of the system is that sales can be tracked by clerk; a Clerk Report captures the number of transactions and sales for each Clerk number. There are a few steps to set up the Clerk System. 1. Activate/Disable the Clerk System 2.
PERCENT DISCOUNT (-%) __________________________________________________________________ Setting this option automatically calculates the preset rate each time the [-%] key is pressed. This percentage rate can be discounted from an individual item or an entire transaction. You can override the program rate by manually entering a different rate. (See TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER). Setting a Percent Discount (-%) Rate: 1.
DEPARTMENT TAX STATUS __________________________________________________________________ Each department can represent a category of merchandise. For example, Department 1 can represent sales of beverages, Department 2; sandwiches, Department 3; candy, etc. Each department can be programmed as taxable or non-taxable. If desired, each department can also be programmed with a preset price, although that preset price can be overridden at any time.
DEPARTMENT PROGRAMMING (Continued) __________________________________________________________________ ZERO PRICE ENTRY SETTING This procedure allows a price of zero ($0.00) to be entered for a department or PLU price during set-up programming. The default setting does not accept a "0" price. 1. Enter the Program mode: Move the Control Switch to the "prg" position. 2. To allow zero price entry, type [8], then [1], followed by the [RA] key. 3.
TAX RATE __________________________________________________________________ Programming the Tax Rate This cash register supports up to 4 Tax Tables; therefore, it allows 4 separate tax rates to be established and each of those rates can be linked to a different department. For instance, Tax1 could be 6%, Tax2 could be 8%, Tax3 could be 5.5% and Tax4 could be 2%. By establishing separate tax rates, a separate Tax rate total is printed on the management report, if you want to know taxes paid by rate.
TAX RATE (Continued) __________________________________________________________________ TO PROGRAM A FIXED TAX RATE: (Recommended For Most Applications) "prg" mode + Tax 1 - 4 + [Tax Shift] + Tax Rate (4 Digit #) + (Amt/Tend/TOTAL) Note: You can program 1 Tax Rate or up to 4 Tax Rates. Remember, when you determine a department's tax status, at that point, you identify the tax rate you want for that department. If you make a mistake between steps 2 and 4, press the Clear [C] key and start again at step 2. 1.
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PRICE LOOK UP (PLU) __________________________________________________________________ The Price Look Up system allows for fast, accurate entry of an item and automatically tracks the number of items sold. Each PLU number is associated to one item or sku. There are 2 methods in programming PLU’s. One method is to set the PLU number with a preset price known as a Fixed PLU Price.
PLU CONFIRMATION REPORT __________________________________________________________________ To print a PLU Confirmation Report 1. If needed, enter the program mode: Move the Control Switch to the "prg" position. 2. Press the [PLU] key. All the PLU’s that have been programmed will print. See sample printout below. 3. Continue with other programming or move the Control Switch out of the "prg" position.
SETTING THE SECURITY CODE AND DECIMAL POINT __________________________________________________________________ SECURITY CODE: For Program and Management Report Protection Management Reports can be printed in either the "X" or "Z" positions on the Control Switch. When printed in the "Z" position, transaction totals are reset to zero. Assigning a security code can prevent accidental reset of transaction totals. Once assigned, the "Z" report prints ONLY after entering the security code.
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SUMMARY OF PROGRAMS __________________________________________________________________ Listed below is a recap of all the basic programs set according to some of the examples used previously in the manual: Program/Example Type/Press Sample Receipt SET CONTROL SWITCH TO "prg" SETTING 2-DECIMAL PLACES (12) + [RA] ALLOWING ZERO DOLLAR PRICE ENTRIES (81) + [RA] SET DATE: MARCH 7, 2006 (030706) + [#/NS] SET TIME: 3:30 PM (1530) + [qty/time] SET (-%) DISCOUNT RATE: 5% (500) + [-%] ASSIGN TAX STATUS: D
TRANSACTION EXAMPLES __________________________________________________________________ The examples in this section show how to complete different types of transactions. Sample receipts are included that reflect some of the program examples used previously in setting THE REGISTER PROGRAMS. SAMPLE RECEIPT The following sample shows where general transaction information is printed on a receipt and what program options must be set to print the appropriate options.
TRANSACTION EXAMPLES __________________________________________________________________ STANDARD TRANSACTIONS Registering a Single Item Sale and Tendering Change NOTE: Up to 7 digits can be used for the amount of the entry. Example: Register a $1.00 item in Department 1 (linked to Tax Rate #1 with 5.5% tax). Subtotal transaction and compute change for $5.00. 1. [100] + [DEPARTMENT 1] 2. [subtotal] 3. 1 1·00 1·00 0·06 1.
TRANSACTION EXAMPLES __________________________________________________________________ Using Split Tendering Example: Register a $10.00 item and a $15.00 item to Department 2; split the total between $20.00 cash and $5.00 charge. 1. [1000] + [DEPARTMENT 2] 2. [1500] + [DEPARTMENT 2] 3. [subtotal] 4. [2000] + [amt tend/TOTAL] 5. [charge] 2 10·00 2 15·00 25·00 25.
TRANSACTION EXAMPLES __________________________________________________________________ PERCENT DISCOUNT (-%) TRANSACTIONS Custom Discounting (-%) Individual Items / Overriding the Preset Discount (-%): NOTE: Up to four digits can be used for the discount percentage (0-99.99%). You MUST enter two digits after the decimal position. Example: Register a 10% discount to a transaction. 1. [100] + [DEPARTMENT 1] 2. [1000] + [-%] 3. [subtotal] 4.
TRANSACTION EXAMPLES __________________________________________________________________ PLU CODES Note: PLU Codes must be programmed to use this feature. See The Register Programs to assign PLU information. Using a Fixed PLU Price: Example: Register PLU #1 programmed at the preset price of $1.50: 1. [1] + [PLU] 2. [subtotal] 3. 01 1·50 1·50 0·08 1·58 1·58 15-30 018 [amt tend/TOTAL] TX1 ST TX1 * CA Using an Open PLU Price (Sub-department) with No Preset Price: Example: Register the price of $2.
TRANSACTION EXAMPLES __________________________________________________________________ VOIDS AND REFUNDS Voiding the Previous Entry in the Middle of a Sale: Example: Void a $2.00 entry to Department 2 made in error. Then register a $3.00 item in Department 2. 1. [200] + [DEPARTMENT 2] 2. [VOID] 3. [300] + [DEPARTMENT 2] 4.
TRANSACTION EXAMPLES __________________________________________________________________ REFUNDS Refund a Single Item: Example: Refund a $1.00 item in Department 1. 1. [ref/-] 2. (100) + [DEPT 1] 1 3. -1·00 -0·06 -1·06 -1·06 15-31 024 [amt tend/TOTAL] TX1 TX1 * CA Refund Multiple Items: Example: Refund a $1.00 item in Department 1 and a $2.00 item in Department 2. 1. [ref/-] 2. (100) + [DEPT 1] 3. [ref/-] 4. (200) + [DEPT 2] 5.
TRANSACTION EXAMPLES __________________________________________________________________ TAX OVERRIDE TRANSACTIONS Exempting Tax on an Item: NOTE: Use this procedure to exempt an item from being taxed when registered to a taxable department. Example: Exempt tax from Tax Rate # 1 of a $2.00 item linked to Department 1 (preset at 5.5% fixed tax rate # 1). 1. 2. [1] (number representing the Tax Rate to be exempted) + [tax shift] [200] + [DEPARTMENT 1] 3. [100] + [DEPARTMENT 1] 4.
TRANSACTION EXAMPLES __________________________________________________________________ OTHER TRANSACTIONS Registering Money Received On Account: Example: Register $10.00 received on account. 1. [1000] + [RA] 10·00 15-46 030 RA -5·00 PO Paying Money Out: Example: Pay out $5.00. 1. [500] + [PO] 15-46 031 Registering an Identification Number: NOTE: Up to 7 digits can be used for the identification number. This entry can be made prior to or after any operation.
"X" AND "Z" SALES MANAGEMENT REPORTS __________________________________________________________________ Transaction data is maintained in the memory of the cash register as long as the battery back-up system is in effect. This data can be printed as a report for management review. The Management Report can be printed from either the "X" or the "Z" position on the Control Switch.
SAMPLE MANAGEMENT REPORT __________________________________________________________________ The Management Report provides the following information as shown in the sample below: DATE Z COUNTER ACTIVITY COUNTER CASH SALES COUNTER CHECK SALES COUNTER CHARGE SALES COUNTER RECEIVED ON ACCOUNT COUNTER PAID OUT COUNTER ___________________________ _ _ _____________ 03·10·06 _ _ _ __________________ 002 Z _ __________________ 005 _ _ 1 10·00 TX _______ _ 003 _ _ 2 38·00 TX _ _ 001 _ _ 3 2·35 _ _ 001 _ _ 4 7·89
BALANCING FORMULAS __________________________________________________________________ The following examples illustrate how totals are calculated for the management reports: System Balance: (+) (+) (+) (+) (+) (+) (+) (+) (-) (-) (+) DEPARTMENT 1 DEPARTMENT 2 DEPARTMENT 3 DEPARTMENT 4 DEPARTMENT 5 DEPARTMENT 6 DEPARTMENT 7 DEPARTMENT 8 MINUS TOTAL -% TOTAL TAX TOTAL (=) NET SALES (+) (+) (+) (+) (+) NET SALES MINUS SALES -% TOTAL RETURN TOTAL VOID TOTAL (=) GROSS SALES (+) (+) NET SALES PREVIOUS G
PLU AND CLERK REPORTS __________________________________________________________________ PLU Report PLU Reports can be taken in either the X or Z position. Remember, if the PLU Report is taken in the Z position, the total will be reset to zero. 1. Move the Control Switch to the "X" or "Z" position as desired. 2. Press the [PLU] key. 3. The PLU Report will print.
TROUBLESHOOTING __________________________________________________________________ In case of operational difficulty: 1. Be sure the unit is plugged into a working electrical outlet and no other electrical device is using the same power source. Another electrical motor on the same circuit could cause interference with register operations. 2. Check that the Control Switch is set to the proper position. 3.
TAX SYSTEM PRESET __________________________________________________________________ In addition to the USA tax mode of ADD-ON TAX which is the standard factory setting for this register, two other tax systems are available as follows: 1. Canadian Tax System - Special tax programming for the taxation system in Canada. 2. VAT (Value Added Tax) - which means that the tax amount is included in the price of the item. This tax system is most commonly used in Mexico and European countries.
VAT TAX SYSTEM __________________________________________________________________ The VAT tax system, which stands for Value Added Tax, is most commonly used in Mexico and European Countries. With VAT tax, the tax amount is already included in the price of the item, yet the tax amount will also be printed as a separate item on the itemized receipt. Up to 4 VAT tax rates can be programmed. To choose the VAT Tax System, please complete the following: a.
CANADIAN TAX SYSTEM __________________________________________________________________ To choose the Canadian Tax System, please complete the following: 1. Enter the Program Mode: Move the Control Switch to the "prg" position. 2. Type [3], type [1], then press the [RA] key to set the register for Canadian Tax System. 3. Program the Tax Rate as follows: TAX # + [tax shift] + { (NON-TAXABLE LIMIT PRICE)* + [ref/-] } + [TAX RATE] + [amt tend/TOTAL] 1-4 Maximum 6 Digits 0 - 99.
CANADIAN TAX SYSTEM __________________________________________________________________ CANADIAN TAX - METHOD 2 GST Tax: PST Tax: GST/PST Tax: 7% 8% Both 7% and 8% calculated as tax-on-tax (piggyback calculation) For the Canadian tax system of TAX-on-TAX: To Activate Tax-on-Tax: Type [5], type [1], then press the [RA] key. To De-Activate Tax-on-Tax: Type [5], type [0], then press the [RA] key. 1. Program Tax 1 as 7%: [1] + [tax shift] + [7000] + [amt tend/TOTAL] 2.
ROYAL 435dx Electronic Cash Register ACCESSORIES ORDER FORM Item Description Part Number Replacement Cash Drawer (4-slot bill tray) 11301670 (does not include removable coin tray) Replacement 4-Slot Coin Tray 11301690 Coin Tray Slot Divider (Plastic Separator) 11301730 Duplicate Cash Drawer/Journal Lock Key Set (Key # 515) (set of 2 keys) 47300511 Replacement Journal Paper Roll Spindle TBD Ink Rolls (2 per package) (model IR40) 013109 Single-Ply, Bond Paper (3-roll package) (2 1/4” wide (57m
LIMITED WARRANTY __________________________________________________________________ ROYAL ELECTRONIC CASH REGISTER LIMITED WARRANTY Royal Consumer Information Products, Inc. (“Royal”) at 379 Campus Drive, 2nd Floor, in Somerset, NJ 08875 USA warrants that your NEW Royal Electronic Cash Register or Time Clock (“Product”) is free of defects of workmanship and materials.
