Frequently Asked Questions

How do I check if my PC system is 64-bit?
In Windows 10, right-click This PC and select Properties.
It will be listed in System Type.
Is an active Internet connection required to use
the product?
An Internet connection is required for product installation,
registration, product updates, and some features. It is not
required to run the software.
What file formats are compatible with Creator NXT 8?
Input Formats
Video: AVI, DV, HDV, DV-AVI, MPEG-1/2/4, MPEG2-HD,
DVD-Video, DVR-MS, ASF, MOV (AVC), WMV, 3GP, MPEG2
Transport Stream, AVC (H.264), HEVC (H.265)
1
, AVCHD,
3D over/under full and half-height, side-by-side full and
half-width, 3D MPO
Audio: Audio CD, MP3, WAV, WMA, AAC, Ogg Vorbis,
FLAC, M4a, MP4, Playlists (WPL, ASX, M3U), AC3
Image: 3D MPO, JPG, PNG, TIFF, BMP, GIF
Output Formats
Video: AVI, DV-AVI, HDV, MPEG-1/2/4, MPEG-2 HD, WMV,
WMV HD, AVC (H.264), HEVC (H.265)1, AVCHD, 3GP, 3D
MPO, 3D side-by-side full and half-width, over/under full
and half-height, anaglyph red/cyan
Audio: MP3, WAV, WMA, Ogg Vorbis, FLAC, MPEG-1/2,
M4a, M4b, AAC, Playlists (M3U, WPL)
Image: JPG, PNG, TIFF, BMP, GIF, 3D MPO
Video disc formats: DVD, Mini DVD, Blu-ray
2
Data disc formats: CD-R/RW, DVD+R/RW, DVD-R/RW,
DVD-R DL, DVD+R DL, DVD-RAM, BD-R/RE, BD-R/RE
DL, BDXL
Disc image formats: Bread ISO, C2D, BIN/CUE, and GI;
write ISO
1
HEVC (H.265) support requires supporting PC hardware or graphics card
and Microsoft HEVC Video Extensions
2
Requires purchase of a separate Blu-ray plug-in from within the product
What’s included in the box?
Creator NXT 8 Software DVD
Installation instructions insert
Do I need a serial key?
Yes, a serial key is required for installation. If you purchased
the box version, your serial key will be located on the disc
sleeve inside the box. If you purchased a digital download
from Amazon, your serial key will be located in your Digital
Games and Software library within your Amazon account.
How do I install Creator NXT 8?
If you purchased the box version:
1. Insert the Creator NXT 8 software disc into your
DVD drive.
2. The installation will automatically launch on most
systems when the disc is inserted. If it does not, please
locate and run the file.
3. Enter your serial key when prompted.
4. Follow the instructions on-screen to complete
the installation.
5. Some bundled applications will run their own installa-
tion and these will begin automatically once the central
application has been installed. You will be required to
enter a separate serial key for AfterShot 3, and if you
purchased the Pro version, PaintShop Pro 2020 as well.
If you purchased a digital download:
1. Navigate to where you downloaded the file installer
on your computer.
2. Double-click the file to begin installation.
3. Enter your serial key when prompted.
4. Follow the instructions on-screen to complete
the installation.
5. Some bundled applications will run their own installa-
tion and these will begin automatically once the central
application has been installed. You will be required to
enter a separate serial key for AfterShot 3, and if you
purchased the Pro version, PaintShop Pro 2020 as well.
Note: An internet connection is required for product
installation and updates. Windows may ask for your permis-
sion during various steps of the installation process. Please
grant permissions when requested so that the installation
can be completed.