Frequently Asked Questions
Frequently Asked Questions
Installation
What are the System Requirements?
Microsoft Windows 10, 64-bit required for some functionality
Hard drive with at least 4 GB free space for installation
Multi-core processor highly recommended:
• For data burning and copy, audio capture, and editing: Intel 1.6GHz Pentium 4 Processor or AMD equivalent,
1 GB RAM
• For video or photo editing, conversion, and playback: Intel Pentium 4 2GHz processor or AMD equivalent
and 2 GB RAM
1024x768 DirectX 9.0c compatible graphics card with at least 16-bit color setting, sound card, DVD-ROM drive
For burning and disc copy:
• MyDVD video disc authoring requires 64-bit OS
• DVD and BD copy, as well as video editing and authoring, may require a large amount of free disk space,
up to 10's of GBs
For video capture:
• OHCI compliant IEEE 1394 FireWire card for use with DV cameras or Roxio Video Capture USB for analog sources
Roxio Creator NXT 8: English, French, Italian, German, Spanish, Dutch, Japanese
Corel AfterShot 3: English, German, Japanese (requires 64-bit OS)
Support & Resources
How do I contact customer support?
If you need assistance, please reach out
to the Corel Customer Support team using
the contact information provided below.
Roxio Support
corelhelp@corel.com
1-877-582-6735
Where can I get additional information and support?
The answers to common questions about the product
may be found in this FAQ document. If you can’t find the
answers you are looking for, check out these additional
resources to learn more:
User Guide | Access step-by-step instructions to install
the software and complete the most popular workflows.
Knowledgebase | Connect with other users and ask ques-
tions, learn tips and tricks, and browse additional FAQs.
In-product Help | To get help for the activity you are
currently working on, press F1. Use the Help menu to access
the full Help guide.
Minimum System Requirements:
Supported Languages: