3

Roxio Popcorn Getting Started Guide
www.roxio.com
22
Troubleshooting tips
If you receive errors while recording using Popcorn, try any of the following
tips to resolve the problem:
■ Save your project as a disc image file on your hard disk. After you
create the image file, you can copy it to a disc.
For more information, see Creating a disc image file on page 11.
■ Make sure that your computer is not going to “sleep” before Popcorn's
compression process is completed. Adjust the Sleep options in the
Energy Saver System Preference.
■ Burn at a slower speed. In the Recording Settings dialog, choose “1x”
as the Write Speed. If the disc burns successfully, try choosing “2x” the
next time, then “4x,” and so on.
■ Try a different brand of blank DVDs. Make sure to use reliable media
from a leading manufacturer.
See http://www.nomorecoasters.com for suggestions.
■ Try a different recorder. If your recorder is consistently giving errors, it
may be failing. Choosing a different recorder may give better results.
■ Try running fewer applications on your computer while burning.
Avoid processor-intensive tasks while burning.
■ Do not modify the source files while preparing the disc or recording it.
For example, do not move or rename the files.