User Manual

Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
 Leave it at a civic waste disposal centre.
10
Issues Possible causes Solutions
The thermostat light and the
on/off switch are not lit.
The appliance is not switched
on.
Check that your appliance is correctly plugged in
and press the illuminated on/off switch (on the
front of the base-unit).
Water runs through the
holes in the soleplate.
You are using the steam
trigger before the iron is hot
enough.
Decrease the steam output while ironing at low
temperature (steam output control dial on the
control panel).
Wait for the thermostat light to go out before
activating the steam control button.
Water has condensed in the
pipes because you are using
steam for the first time or you
have not used it for some
time.
Press the steam trigger away from your ironing
board until the iron produces steam.
White streaks come through
the holes in the soleplate
.
Your boiler has a build-up of
scale because it has not been
rinsed out regularly.
Rinse out the boiler after every 10 uses, when
the orange indicator light flashes (see chapter
11). If your water is hard increase the frequency.
You have already rinsed the
boiler and the orange “boiler
rinse” light is flashing.
You have not pressed the
“Restart” button.
Press the “Restart” button to turn off the
indicator light.
Brown streaks come through the
holes
in the soleplate and
stain the linen.
You are using chemical
descaling agents or additives
in the water for ironing.
Never add this type of product in the water tank or
in the boiler (see our recommendations
regarding water to be used).
Your linen is not rinsed
sufficiently or you have
ironed a new garment before
washing it.
Ensure linen is rinsed thoroughly to remove any
soap deposits or chemicals on new garments
.
The soleplate is dirty or
brown and may stain the
linen.
You are ironing at too high a
temperature.
See our recommendations regarding
temperature control setting.
There is no steam. The water tank is empty
(light turn on).
Fill the water tank and press the “Restart” button
on the control panel.
There is little steam. The steam output control dial
is set at minimum.
Increase the steam output (control dial on the
control panel).
The soleplate temperature is set
to the maximum.
The generator is working but steam is very hot and
dry. As a consequence, it is less visible.
Water streaks appear on
the linen.
Your ironing board is
saturated with water because
it is not suitable for use with a
steam generator.
Check that your ironing board is suitable. A mesh
type ironing board must be used to allow any
excess steam to escape and to avoid steam
venting sideways.
The red “removable water
tank empty” light is on.
You have not pressed the
“Restart” button
Press the “Restart” button on the control panel.
Steam escapes from the
rinse cap.
The rinse cap has not been
tightened correctly.
Tighten the rinse cap correctly.
The rinse cap seal is
damaged
.
Contact an Approved Service Centre to order
a new rinse plug seal. This is a wear and tear
item.
TROUBLESHOOTING
USA :
If troubleshooting does not assist, before consulting the retailer regarding their return/exchange
policy, please telephone consumer service at 1-800-769-3682.
Canada :
If you are unable to trace the cause of the fault, contact an official Rowenta Customer Service
Centre.The addresses are shown in the enclosed service centre address list.
Further hints and tips are obtainable from our homepage: www.rowenta.ca.
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