User Guide

IRON TROUBLESHOOTING
Problem Possible cause Solution
Iron is DISTILLED WATER DO NOT use 100% pure distilled
leaking. water. In very hard water areas mix
half tap water with half distilled to
reduce hardness; or use bottled
spring water.
SOFTENED WATER Most softened water is fine, but if
you experience leaks or spitting,
change to untreated tap water or
inexpensive bottled spring water.
DO NOT use 100% distilled water.
Auto-off activated. Move iron or gently shake.
Overuse of burst of Allow more time between each
steam. burst.
Iron Iron not plugged in. Check plug is in socket.
won't
Thermostat set too Turn thermostat higher.
heat.
low.
Auto-off activated. Move iron or gently shake.
Ready This is normal. The light goes on and off showing
light the thermostat is switching the heat
goes and on and off to maintain the correct
and off. temperature.
I Iron Iron is not hot Iron will only produce steam at
does enough.
●●● dot setting. Always allow iron
not sufficient time to heat up (indicator
steam. light goes out) before activating the
variable steam control.
Is variable steam Turn it to a higher setting.
control correctly set?
Steam valve is Move variable steam control from
clogged. min to max several times to clear
blockage.
If troubleshooting does not assist, before consulting retailer
regarding their return/exchange policy, please telephone
consumer service at 781-396-0600.