User's Manual

58
Frequently asked questions
9.4. TROUBLESHOOTING
My ANT+ device does not detect the power
TM
sensor.
First of all make sure that your ANT+ device has
TM
the power sensor option active, then pair the
power meter with the device.
Read the user manual to correctly pair your power
meter with your ANT+ device. The first step is to
TM
activate the power meter by riding a few meters
(a 2.5 kg force must be applied on the pedals).
Take into account that after two minutes of
inactivity, enters hibernationyour power meter
mode to reduce battery consumption.
My does not activate even after applyingINspider
force to the pedals.
Check to see if the battery is charged enough. For
that purpose, apply some force on one of the pedals
and check if the LED light under the dust cover blinks
in green or yellow. If it blinks red you need to recharge
the battery. It if doesn’t blink, try to connect the charger
and see if the LED starts blinking. If the LED light does
not blink in any of these cases, contact your ROTOR
dealer or local distributor for more information.
My power meter connect withdoes not my
Bluetooth® Smart device.
Follow the instructions in the user manual to correctly
pair your power meter with your Bluetooth® Smart
device.
Make sure that the power meter is active. Keep in
mind that after two minutes of inactivity it will enter
hibernation mode. You will need to activate the power
meter again if this happens.
How do I get spare parts?
Please contact your ROTOR dealer or local distributor.
Do not try to disassemble your power meter’s parts
except . Improper handling will void theto install it
warranty.
Who do I contact for warranty issues?
Please contact your ROTOR delaer or local distributor.
ROTOR provides two years of warranty for all its
products in compliance with European law.
What kind of support can I expect if I need
assistance with my ?INspider
You will find all the necessary information about
installation and how to use by visiting:INspider
http://power.rotorbike.com/
If you have any questions, suggestions or technical
service requests, contact your retailer or local
distributor. You can also contact ROTOR technical
service directly by emailing:
[e-mail]
My power meter connects with the computer but
not with the device.computer
If the meter is correctly paired and active and connects
with the computer (with the User Software) without
any problem but does not connect to the computer
device on your bicycle, it is possible that the cranks
are still in fast mode.
To avoid this, always disconnect your power meter
from the User Software before closing the program.
Manual_ _ES_EN2INpower