Instruction manual

Limited Warranty
AC-Q4x Family, Installation and user Manual Page 53
Appendix A. Limited Warranty
ROSSLARE ENTERPRISES LIMITED (Rosslare) TWO and/or FIVE YEAR LIMITED
WARRANTY is applicable worldwide. This warranty supersedes any other warranty.
Rosslare's TWO and/or FIVE YEAR LIMITED WARRANTY is subject to the following
conditions:
Warranty
Warranty of Rosslare's products extends to the original purchaser (Customer) of the
Rosslare product and is not transferable.
Products Covered By This Warranty and Duration
ROSSLARE ENTERPRISES LTD. AND / OR SUBSIDIARIES (ROSSLARE) warrants that
the AC-Qx, metal stand alone controller family as listed above, to be free from defects in
materials and assembly in the course of normal use and service. The warranty period
commences with the date of shipment to the original purchaser and extends for a period of
2 years (24 Months) for models AC-Q41H, AC-Q41HB, AC-Q42H and AC-Q42HB and 5
years (60 months) for models AC-Q41SB, AC-Q42SB and AC-Q44.
Warranty Remedy Coverage
In the event of a breach of warranty, ROSSLARE will credit Customer with the price of the
Product paid by Customer, provided that the warranty claim is delivered to ROSSLARE by
the Customer during the warranty period in accordance with the terms of this warranty.
Unless otherwise requested by ROSSLARE ENTERPRISES LTD. AND / OR
SUBSIDIARIES representative, return of the failed product(s) is not immediately required.
If ROSSLARE has not contacted the Customer within a sixty (60) day holding period
following the delivery of the warranty claim, Customer will not be required to return the
failed product(s). All returned Product(s), as may be requested at ROSSLARE
ENTERPRISES LTD. AND /OR SUBSIDIARY’S sole discretion, shall become the property
of ROSSLARE ENTERPRISES LTD. AND /OR SUBSIDIARIES.
To exercise the warranty, the user must contact Rosslare Enterprises Ltd. to obtain an
RMA number after which, the product must be returned to the Manufacturer freight prepaid
and insured
In the event ROSSLARE chooses to perform a product evaluation within the sixty (60) day
holding period and no defect is found, a minimum US$ 50.00 or equivalent charge will be
applied to each Product for labor required in the evaluation.
Rosslare will repair or replace, at its discretion, any product that under normal conditions
of use and service proves to be defective in material or workmanship. No charge will be
applied for labor or parts with respect to defects covered by this warranty, provided that
the work is done by Rosslare or a Rosslare authorized service center.