User guide
Table Of Contents
- 1. Introduction
- 2. Specifications and Requirements
- 3. Installation
- 4. System Overview
- 5. How to Set Up a Site
- 5.1 Adding Time Zones
- 5.2 Adding Holidays
- 5.3 Adding a Network
- 5.4 Adding Access Control Panels
- 5.5 Configuring the Doors
- 5.6 Configuring the Readers
- 5.7 Configuring the Inputs
- 5.8 Adding a Camera
- 5.9 Adding Panel Links
- 5.10 Creating Groups
- 5.11 Adding Users and Cards
- 5.12 Adding Departments, Users, and Visitors
- 5.13 Adding Access Areas
- 5.14 Adding Global Antipassback Rules
- 5.15 Car Parking
- 5.16 Adding Operators
- 5.17 Creating Elevator Control
- 5.18 Creating Status Maps
- 6. ViTrax™ Video Integration
- 7. Manual Operation
- 8. AxTraxNG™ Reports
- 9. Administrator Operations
- A. Firewall Configuration
- B. SQL Service Settings
- C. Network Configuration
- D. Restoring Factory Default Settings
- E. Configuring User Counters
- F. Cross Platform Camera Setup
- G. Enrolling Cards using MD-08 Desktop Reader
- H. SQL Server Installation Troubleshoot
- I. AxTrax.NET Watchdog
- J. Adding Custom Wiegand Formats

Restoring Factory Default Settings
AxTraxNG™ Software Installation and User Manual 119
D. Restoring Factory Default Settings
If the modem configuration password is lost or forgotten, reset the access
control panel to the factory default settings, and use the default "VeriTrax"
password.
Restoring factory default settings resets all doors and reader configurations
to their factory defaults and clears all user properties.
To restore the factory default settings:
1. Turn off the supply power.
2. Disconnect all doors and readers wiring.
3. Connect Data 0, Data 1, and Tamper inputs to GND (-) in both reader 1
and 2 (total of six wires)
4. Power up the supply power for a few seconds. Wait for the "LED3" and
"LED4" LEDs to flash alternately.
5. Turn off the supply power.
6. Connect the doors and readers wiring again.
7. In AxTraxNG™, delete the panel by clearing the Enable panel checkbox
in the panel screen. Click OK.
8. Select the Enable panel checkbox in the panel screen and click OK. This
action causes a full reset of the access control panel with the factory
settings.
9. Dial to the appropriate access control panel and click password in the
modem status screen. Use AxTraxNG™ as the current password, and
change the password to a new one.