User guide
Table Of Contents
- 1. Introduction
- 2. Specifications and Requirements
- 3. Installation
- 4. System Overview
- 5. How to Set Up a Site
- 5.1 Adding Time Zones
- 5.2 Adding Holidays
- 5.3 Adding a Network
- 5.4 Adding Access Control Panels
- 5.5 Configuring the Doors
- 5.6 Configuring the Readers
- 5.7 Configuring the Inputs
- 5.8 Adding a Camera
- 5.9 Adding Panel Links
- 5.10 Creating Groups
- 5.11 Adding Users and Cards
- 5.12 Adding Departments, Users, and Visitors
- 5.13 Adding Access Areas
- 5.14 Adding Global Antipassback Rules
- 5.15 Car Parking
- 5.16 Adding Operators
- 5.17 Creating Elevator Control
- 5.18 Creating Status Maps
- 6. ViTrax™ Video Integration
- 7. Manual Operation
- 8. AxTraxNG™ Reports
- 9. Administrator Operations
- A. Firewall Configuration
- B. SQL Service Settings
- C. Network Configuration
- D. Restoring Factory Default Settings
- E. Configuring User Counters
- F. Cross Platform Camera Setup
- G. Enrolling Cards using MD-08 Desktop Reader
- H. SQL Server Installation Troubleshoot
- I. AxTrax.NET Watchdog
- J. Adding Custom Wiegand Formats

Administrator Operations
AxTraxNG™ Software Installation and User Manual 103
To download failed data:
1. In the Tree View, select a specific panel, a specific network, or all the
networks.
2. Click the icon.
The download data process begins.
9.3 Testing User Counters
When using User Counters, it is possible to view the current User count value
in each panel that has a Reader designated with the "Deduct User" option.
To view User Counters:
1. In the Tree View, select Users > Department/Users or Users or
Visitors.
2. Select one user or visitor in the display area.
3. Click the icon.
The
Request User Count
window opens.
4. Click Test.
9.4 Maintaining the Database
Use the
Database
window to maintain the system database.
To open the Database window:
1. From the menu bar, select Tools > Database.
The
Database
window opens.