2012 November AxTraxNG ™ Access Control Management Software Software Manual (Version 21.
Copyright © 2012 by Rosslare. All rights reserved. This manual and the information contained herein are proprietary to REL, RSP Inc. and/or their related companies and/or subsidiaries’ (hereafter:”ROSSLARE”). Only ROSSLARE and its customers have the right to use the information. No part of this manual may be re-produced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of ROSSLARE.
Table of Contents Table of Contents 1. Introduction ..................................................................... 11 1.1 System Features ................................................................................ 11 1.1.1 Access Control .......................................................................................... 11 1.1.2 Access Monitoring ..................................................................................... 12 1.1.3 Software Security .......................
Table of Contents 4.3.4 4.4 Help Menu ................................................................................................ 28 Toolbar ............................................................................................. 28 4.4.1 General Icons ............................................................................................ 28 4.4.2 General Network Icons .............................................................................. 29 4.4.3 Network Icons ..............
Table of Contents 5.9 Adding Panel Links ........................................................................... 55 5.9.1 Creating a Fire Alarm Input ........................................................................ 59 5.10 Creating Groups ............................................................................... 60 5.10.1 Adding Access Groups ............................................................................... 60 5.10.2 Adding Input Groups ...............................
Table of Contents 7.1 Controlling the Door Manually .......................................................... 94 7.2 Changing the Reader Mode .............................................................. 95 7.3 Controlling Outputs Manually ........................................................... 96 7.4 Manually Disarming Inputs ................................................................ 97 7.5 Controlling Sirens Manually ..............................................................
Table of Contents H. SQL Server Installation Troubleshoot ......................... 126 I. AxTrax.NET Watchdog .................................................. 129 I.1 Common Info ................................................................................. 130 I.2 Error Log Sending ........................................................................... 130 I.3 DB Connection ............................................................................... 132 I.4 Restart Server ............
List of Figures List of Figures Figure 1: AxTraxNG™ Packages Selection Screen .......................................... 17 Figure 2: User Properties > General Tab ........................................................
List of Tables List of Tables Table 1: AxTraxNG™ Client Main Window ................................................... 26 Table 2: Add Network > Options Tab............................................................ 38 Table 3: Add Network > Options Tab............................................................ 41 Table 4: Door Controller>Panel Properties>General Tab ................................ 43 Table 5: Network > Panel Properties > Antipassback Tab ..............................
Notice and Disclaimer Notice and Disclaimer This manual’s sole purpose is to assist installers and/or users in the safe and efficient installation and usage of the system and/or product, and/or software described herein. BEFORE ATTEMPTING TO INSTALL AND/OR USE THE SYSTEM, THE INSTALLER AND THE USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL SAFETY REQUIREMENTS AND OPERATING PROCEDURES. x The system must not be used for purposes other than those for which it was designed.
Introduction 1. Introduction The AxTraxNG™ Access Control System is a complete Server-Client software management system for use with the AC-215, AC-225, AC-425, and AC-525 Access control panels. The AxTraxNG™ Access Control System is user-friendly, intuitive, and rich in functionality. Using AxTraxNG™, you can configure door functionalities based on areas and time frame for different types of personnel and for varying alarm situations.
Introduction 1.1.2 Access Monitoring The AxTraxNG™ software records every attempt to open a door within the site. Status maps show the state of every part of a facility, while an Events log records complete details of every time access is granted or denied for every door on a site, and records possible door tampering and forced entries. AxTraxNG™ can also produce a variety of access reports, including usage reports, attendance records, and roll calls.
Introduction 1.3 Using this User Guide This user guide provides all the information required to start working with AxTraxNG™ software. Refer to the AC-215, AC-225, AC-425, or AC-525 hardware manuals for wiring and installation instructions.
Specifications and Requirements 2. Specifications and Requirements 2.1 System Capabilities General Software Architecture Client-Server Database Type SQL Server Express 2005, 2008 Max. Number of Users • • Max. Access Groups Based on the maximum number of users, 30,000 x the number of panels Max. Number of Time Zones 32 Max. Cards per User 15 Max. Number of Doors 8184 30,000 per panel (AC225,AC425, AC525 ) 5000 (AC215) Max.
Specifications and Requirements Networks Communication Speed 9600, 19200, 57600, and 115200 bps 2.2 System Requirements 2.2.1 AxTraxNG™ Server and Client Requirements Operating System Windows XP SP2, Windows Server 2003, Windows Server 2008 (32/64 bits), Windows Vista, or Windows 7 (32/64 bits) Processor Pentium 4 or better Memory 4 GB Network LAN card required for TCP/IP networking Hard Disk Space 4 GB minimum 2.2.
Installation 3. Installation The AxTraxNG™ installation CD-ROM includes all the setup files required to install the AxTraxNG™ Access Control software on the system’s main computer.
Installation 3. Click Run. Once the various necessary files are extracted, the following screen opens: Figure 1: AxTraxNG™ Packages Selection Screen This screen remains opens in the background as various elements of the software are installed. 4. Accept the licensing agreement and choose which packages you wish to install. When installing the ViTrax™ software for video integration, make sure to install it on every client PC as well as on the server PC. 5. Click Start.
Installation If the AxTraxNG™ Server or Client setup detects a previous version of AxTraxNG, a prompt appears asking if you want to upgrade AxTraxNG™ to the newer version. Upgrading to a newer version only uses current database information. After upgrading the AxTraxNG™ version, check the panel’s firmware version for both old and new installations and upgrade your firmware if required. If there is no SQL server installed, the Installation Requirements screen opens.
Installation If you are installing for the first time, the following screen opens: To install the Ax TraxNG™ Client application: 1. Click Yes and/or Next to begin the AxTraxNG™ Client installation process. 2. If you are installing an upgrade, skip to Step 5. The Destination Folder screen opens. 3. Select the required installation location by clicking Browse or click Next to use the default destination The Ready to Install the Program screen opens. 4. Click Install.
Installation If you are upgrading, the following screen opens: If you are installing for the first time, the following screen opens: To install the Ax TraxNG™ Serv er: 1. Click Yes and/or Next to begin the AxTraxNG™ Server installation process. 2. If you are installing an upgrade, skip to Step 10. 3. Click Next.
Installation The Setup Type screen opens. 4. Select the Server option, and then click Next. The Destination Folder screen opens. 5. Select the required installation location by clicking Browse or click Next to use the default destination The Database Server screen opens. 6. For the Database Serv er field, do one of the following: a. Select the database server name from the dropdown list or use the default location (local)\Veritrax. b. Click Browse… to choose the database server location.
Installation The AxTraxNG™ Server and SQL Server databases must be installed on the same PC. c. For database servers installed from the AxTraxNG™ Server setup program ("SQL Server express"), add the instance name "\VeriTrax" to the database computer name and click OK. You return to the previous window. 7. In Connect using, choose Server authentication using the Login ID and password below.
Installation To install the Ax TraxNG™ Watchdog: 1. Click Yes and/or Next to begin the AxTraxNG™ Watchdog installation process. 2. Click Next to initiate the AxTraxNG™ Watchdog installation process. 3. Select the required installation location by clicking Browse or click Next to use the default destination The Destination Folder screen opens. The Ready to Install the Program screen opens. 4. Click Install. The installation process begins.
Installation When installing AxTraxNG™ on a different PC, make sure that the ViTrax™ Server has already been installed (no license is required for that ViTrax™ Server). To add cameras for AC-525: 1. Activate the ViTrax™ Server and Client (see ViTrax™ Software Installation Manual). 2. 3. Define ViTrax™ Servers (see Section 6.1). Define communication of AC-525 cameras to the ViTrax™ Server (see Section 6.2). 4. Activate AxTraxNG™ and configure it (see Chapters 4 and 5). 3.
System Overview 4. System Overview AxTraxNG™ is controlled through a user-friendly interface, and comes with a Tree View list of all aspects of the site setup and a toolbar for standard operations. 4.1 Starting the Software This section explains how to start the software and log in to the main window. To start Ax TraxNG™: 1. Double-click the AxTraxNG™ Client icon ( ) on the desktop, or select the program from the Rosslare folder in the Start menu.
System Overview By default, the Administrator operator password is "admin". 6. Click OK. The main AxTraxNG™ window opens. 4.2 AxTraxNG™ Main Window The entire central functionality of the AxTraxNG™ system is available from the AxTraxNG™ Client main window. The AxTraxNG™ Client Main window is divided into six adjustable sections: Table 1: AxTraxNG™ Client Main Window Section Description 1 Menu Bar The Menu bar controls the software’s general operation and setup. For more information, see Section 4.
System Overview Section Description 4 Event Log The Event Log displays a detailed log of every time access was granted or denied for every door on the site, as well as when inputs and output are opened or closed. The event log toolbar consists of icons allowing the user to monitor potential door tamper or forced entry attempts. These warnings are logged and displayed as internal system warnings, including video stream archives that are saved to the ViTrax™ database.
System Overview 4.3.3 View Menu Use the View menu to define and manage the view of the GUI. The menu has four options: Menu Select Menu item to… Events Select the option to show event logs Table View Select the option to show a detailed table view Restore Docking Restore the default GUI view Close All Floating Windows Close all pop-up windows at once 4.3.
System Overview 4.4.2 Icon General Network Icons Name Click icon to… Add to Status Map Add available panels and panel components to the Status Map (see Section 4.5.7) Download Failed Download the entire panels’ failed database (see Section Data Manually 9.2) 4.4.3 Icon Network Icons Name Click icon to… Set Time Set the time on the selected access control panel (see Section 9.1) Find Panels Find and update panels within the network (see Section 5.4.
System Overview 4.4.5 Icon 4.4.6 Icon Card\Users Icons Name Click icon to… User Counter View the current user count value (see Section 9.3) Add users Create up to 1000 new users in one click (Section 0) Add cards Create up to 1000 new cards in one click (Section 0) Assign cards Add and assign cards to selected users or add cards from MD-08 (see Appendix G) User Filter Filter the list of users by various parameters, such as name and card number (see Section 4.5.6.
System Overview Icon Name Click icon to… Archive Display video stream archive events stored in either the ViTrax™ database, the USB key, or snapshots saved on PC System Display events related to the AxTraxNG™ Server operation and operators activity Pause Halt the display of events in the display area. New events are shown again when the Pause button is clicked a second time.
System Overview 4.5 Tree View The Tree View allows users to configure, monitor, and control every aspect of a facility's access control network. When the user selects an element from the Tree View, its contents are shown in the main display area, and the toolbar icons change to suit the selected element. 4.5.1 AC Networks A network is a group of up to 32 access control panels. The AxTraxNG™ Server connects to the panels across the panel network. For more information, see Section 5.3. 4.5.
System Overview 4.5.4.3 Access Areas A facility can be subdivided into several access areas to configure and manage it more effectively. For more information, see Section 5.13. 4.5.5 Global Antipassback Antipassback rules can be applied to each access area to prevent one user's card or entry code from being used for two subsequent entries, and to prevent a second entry without a previous exit. For more information, see Section 5.14. 4.5.
System Overview 4.5.7 Status Map The Status Map creates a graphic display of the statuses for every door, reader, and alarm in the facility on user-selected images. The system can display multiple nested status maps, allowing users to show either the complete access control network or a specific area in detail. For more information, see Section 5.18. 4.5.8 Reports AxTraxNG™ can produce various reports, including usage reports, attendance records, visitors, and roll calls.
How to Set Up a Site 5. How to Set Up a Site This section outlines a recommended step-by-step process for configuring AxTraxNG™ for a site. Step Action Section 1 Add Time Zones and Holidays 5.1 and 5.2 2 Add a Network 5.3 3 Add and Configure an Access Control Panel 5.4 4 Configure the Doors 5.5 5 Configure the Readers 5.6 6 Configure the Inputs 0 7 Add a Camera 5.8 8 Add Panel Links 5.9 9 Create Groups: Access Groups, Input Groups, 5.10.1, 5.10.2, and 5.10.
How to Set Up a Site To add a new time zone: 1. In the Tree View, select Timing > Time Zone. 2. Click the icon on the toolbar. The Add Time Zone properties window opens. 3. 4. Enter a name for the time zone. Click and drag the mouse down a day column to select a time interval. 5. Right-click the selected area and select Create. 6. Right-click the selected area and select Properties to fine tune the time frame and then click OK. 7. Repeat Steps 4 to 6 for each day.
How to Set Up a Site 3. From the list, find the relevant country and either: a. Select the main checkbox to select all holidays for that country. b. Expand the checkbox and choose which holidays to add. 4. Click Import. 5. Click OK to confirm. 6. Click OK to close the Options window. To add a new holiday : 1. In the Tree View, select Timing > Holiday. 2. Click the icon on the toolbar. The Add Holiday window opens. 3. In Description, enter a name for the holiday. 4.
How to Set Up a Site The Network window includes the following information: The network's name, address, and activation status The DIP switch settings for the communication speed The type of network connection and the connection settings To add a network: 1. In the Tree view, select Networks. 2. Expand the Networks element to view available networks. 3. On the Network toolbar, click the icon. The Add Network window opens.
How to Set Up a Site Field Description Network Type Network type: Serial , TCP/ IP , or Modem For TCP/IP connection, set the TCP/IP network (see Appendix C). Configuration Button Configuration window to set communication preferences. This button appears when selecting a Modem or TCP/IP LAN network. For more information, see Appendix C. 4. In Description, enter a name for the new network. 5. Select the Enabled checkbox. 6.
How to Set Up a Site 9. To use the time zone of the AxTraxNG™ Server for the panel network, select Panel network using AxTraxNG™ Server time zone (default), and then continue to Step 12. 10. To select a different time zone for the panel network, select Panel network using different time zone. The Network Time Zone area opens.
How to Set Up a Site The Network Time Zone area contains the following fields: Table 3: Add Network > Options Tab Field Description From the dropdown list, select the desired time zone. Select Time Zone (Windows Date and Time) Custom Daylight saving Select the checkbox to define custom settings. Daylight Time Select the new hour at the time that daylight saving time begins. Start DST (time) Select the hour that daylight saving time begins.
How to Set Up a Site Use two readers per door when one door acts as both the entrance and exit to an area of the site. When only an entry reader is required, use one reader per door. For example: Use configuration with two readers per door set to IN and OUT to produce attendance reports. Use one reader per door configuration to control two doors with an IN reader only (premises will be exited using a REX switch or a mechanical door handle only).
How to Set Up a Site The General tab of the Door Controller Panel properties window contains the following fields: Table 4: Door Controller>Panel Properties>General Tab Field Description Description Type a description for the panel Panel Address Type an address number for the panel The network's address appears to the left of the panel address. Valid entries are 1-32.
How to Set Up a Site Make sure that the DIP Switch 3 position on the panel corresponds with its position demonstrated in the Panel properties window. 4. Click Test. The Hardware Test window opens with the complete panel details.
How to Set Up a Site 3. Click Find Panels to search for all connected panels in the network. Once the detection process is complete (this may take 2-3 minutes), the display shows all of the detected panels and their corresponding information. 4. Select the panels that you wish to activate and click Add Panels. The selected panels then automatically appear in the Tree View under current network. 5.4.
How to Set Up a Site The Antipassback tab contains the following fields: Table 5: Network > Panel Properties > Antipassback Tab Field Description Automatic Antipassback From the Automatic Antipassback dropdown menu, select the time zone for door Antipassback rules to apply. Antipassback severity Choose the antipassback severity: • Hard – When hard Antipassback is selected, an event is generated and the door does not open.
How to Set Up a Site Field Description Full Upload Click Start to re-upload all events from panel memory. Use the option only after consulting Rosslare's Technical Support. Note: A full upload can take up to 3 hours. User Counter on re- This option allows you to reset the user counter to its starting value in the event that a panel is disconnected and then enable the panel reconnected again.
How to Set Up a Site 6. Click the Options tab. 7. Set the event filtering options for this panel. 8. Click OK. The window closes and the configured panel is displayed. 5.5 Configuring the Doors Each panel controls one to eight doors. Each door can be configured individually.
How to Set Up a Site Field Description Door output polarity is Normal Closed Select this checkbox to ensure Fail Safe door opening if the Fail Safe door Lock Device power fails. Once enabled, the door output relay is activated when the door is closed and is deactivated when the door is open. In this configuration, the Fail Safe lock device should be wired to the door relay N.O. (Normal Open) and COM (Common) terminals.
How to Set Up a Site 5. Configure the door as required. 6. Click OK. 5.6 Configuring the Readers A panel can be connected to two, four, or eight readers, when the MD-D02 or MD-04 extension boards are connected. The Reader Properties window has three tabs: General tab – Sets the reader general operation settings Options tab – Sets access options for the reader Access event tab – Sets options for window pop-ups per event 5.6.
How to Set Up a Site The General tab in the Reader window contains the following: Table 8: Network > Panel > Readers > Reader Properties > General Tab Field Description Description Type the name of the reader. Operation Mode Select how the reader operates. • Inactive: The reader is not in use. • Card Only: The reader uses RFID cards only. • PIN Only: The reader uses PIN inputs only. • Card or PIN: The reader uses both cards and PIN codes.
How to Set Up a Site Field Description Secondary Reader type Select the data transmission type for the secondary reader hardware. Keypad type Select the data transmission type for the type of keypad hardware. Check facility code only Select the checkbox to allow access to any user assigned to a facility listed in the selected list of facilities. The list of facilities is defined in the Options tab. Note: This field is used when 2 different types of cards are used.
How to Set Up a Site Field Description Time Set the number of minutes before a user can reenter using this reader. Facility Codes Click and type the facility code (between 0-255). Up to four different facility codes can be entered. 5.6.3 Access Event The Access event tab in the Reader window defines the alerts pop-up windows behavior on the local PC.
How to Set Up a Site Field Description Camera Available only with AC-525 Select the name of the camera that takes snapshots or that appears when triggered by this reader. For example, the camera named 1\Panel 1\Camera A AC-525. To configure a reader: 1. In the Tree View, click AC Networks. 2. Select a network and expand a panel in the Tree View. 3. Select Readers. The available readers are listed in the display area. 4. Select a reader in the display area and click the 5.
How to Set Up a Site Field Description Activity start delay Set the delay time before this input becomes active. Note that on normally open input, the delay starts once the input contact is closed. On normally closed input, the delay starts once the input contact opens. To configure an input: 1. In the Tree View, click AC Networks. 2. Select a network and expand a panel in the Tree View. 3. Select Inputs. The available inputs are listed in the display area 4.
How to Set Up a Site Field Description Source Select the specific panel component that raises the event based on the source type selected. Up to 8 links can be created for each source type in the AC-225, AC425, and AC-525 panels. Up to 2 links can be created for each source type in an AC-215 panel.
How to Set Up a Site Field Description Alarm Handler Opens the Alarm Handler configuration window, which contains the following fields: • Alarm Message: Type a personalized message to be displayed on the screen as an alarm message when the selected event occurs • Popup Enabled: Select the checkbox to enable an alarm popup message • Select Color button: A color selection window opens allowing a color selection for the alarm message • Browse… button: Find and upload an audio wav file to be sounded when the
How to Set Up a Site 5. Configure the link rule as required, according to the field descriptions in the table. 6. Select the Generate Alarm checkbox to activate the Alarm Handler button. 7. Click Alarm Handler. The Alarm Handler window opens. 8. Configure the alarm handler as required, according to the field descriptions in the table above. 9. Click OK to close the Alarm handler window and return to the Link window. 10. Click OK to close the Link window and save the link rule configuration.
How to Set Up a Site 5.9.1 Creating a Fire Alarm Input You can configure the panel properties to generate a fire alarm warning. To create a fire alarm input: 1. In the Tree View, click AC Networks. 2. Select a network and expand a panel in the Tree View. 3. Select AC Links. 4. On the Network toolbar, click the The Add Link window opens. 5. Configure the link as follows: a. 6. icon. In Source Type, select Input. b. In Destination Type, select Output Group. c. In Operation, select Timer.
How to Set Up a Site 7. Configure the alarm handler as required, according to the field descriptions in the table above. 8. Select the Open all Outputs of selected Output group checkbox. 9. Click OK to close the Alarm handler window and return to the Add Link window. 10. Click OK. 5.10 Creating Groups You can create access groups and areas, as well as input and output groups to be used by the system to create automated rules. 5.10.
How to Set Up a Site The Access Group Properties window opens. 5. From the Time zone dropdown, select a time. 6. Select and move the desired readers from Available to Selected using the arrows. 7. Click OK. The window closes and the new access group appears in the Display Area. 5.10.2 Adding Input Groups Input groups are a collection of inputs from one or more panels that can be used in panel links to perform advanced operations. To create an input group: 1.
How to Set Up a Site 3. In the Description field, enter a name for the input group. 4. Expand a network to see its panels. 5. Select the checkboxes of all relevant inputs. You can also use Select All and Select None. 6. Click OK. The window closes and the new input group appears in the display area. 5.10.3 Adding Output Groups 18B Output groups are a collection of outputs from panel that can be used in panel links to perform advanced operations, such as elevator control.
How to Set Up a Site 4. Expand a network to see its panels. 5. Select the checkboxes of all relevant outputs. You can also use Select All and Select None. 6. Click OK. The window closes and the new output group appears in the display area. 5.10.4 Defining Card + Card Groups Card + Card mode is a secure mode that requires two card holders (users) to grant access to a particular reader. This feature is only available to Access Control panels AC-225, AC-425, and AC-525. 5.10.4.
How to Set Up a Site 5.10.4.2 Adding Users to a Card + Card Group Once a Card + Card group is created, you must add users to it. To add users to a Card + Card group: 1. In the Tree View, expand the Departments/Users element and select a department that contains the users you wish to add to the Card + Card group. 2. Select a user in the Table View area and click the 3. In the General Tab of the User Properties window (see Section 5.12.2.
How to Set Up a Site Field Description Sequential Users – Rights Define the users right properties: • Antipassback immunity: Select the checkbox to override any antipassback restrictions • Extended door open time: Select the checkbox to activate the extended door option defined for each door Sequential Users – Pin Code Select the checkbox to define automatic pin codes, select between: • Start from: Sequential pin code starting from a predefined number based on a defined number of digits • Random: Rando
How to Set Up a Site 3. Configure the user and card properties as required, according to the field descriptions in the table above. 4. Click OK to close the window. The process may take a few minutes after which a dialog reports that the operation has been completed. 5.11.1 Setting Card Automation You can program the system to automatically keep track of any user card that has expired because of non-use over specified period of time.
How to Set Up a Site 5.12 Adding Departments, Users, and Visitors Every user is associated with a department. For each user, AxTraxNG™ stores contact details, associated card details, and access rights. 5.12.1 Adding Departments To add a department: 1. In the Tree View, select the Departments/Users element. 2. To create a new department, click the icon. The Add Department window appears. 3. In the Description field, enter a name for the department and click OK.
How to Set Up a Site Figure 2: User Properties > General Tab The General tab contains the following fields: Table 14: Departments/Users > Department > User Properties > General Tab Field Description Photo > Add Click to add a photo of the user, or to remove an existing photo. The selected photo aspect ratio should be 1.25 H x 1.00 L; otherwise, the photo may be distorted. First name Type the user's first name. Middle name Type the user's middle name. Last name Type the user's last name.
How to Set Up a Site Field Description Valid date > from Select the date/time from when the user's access rights begin. Valid date > until Select the date/time on which the user's access rights end. This field is only available when the checkbox is selected. Counter > Enable Select the checkbox to set an access rights countdown counter for this user (see Appendix E). When the counter reaches zero, the user's access rights end.
How to Set Up a Site The Codes tab contains the following fields: Table 15: Departments/Users > Department > User Properties > Codes Tab Field Description Card Type The card type used by the reader/user Facility Code The site code assigned to this card Card Number The unique number of this card Status Select the status of the card.
How to Set Up a Site The Details tab contains the following fields: Table 16: Departments/Users > Department > User Properties > Details Tab Field Description Telephone Type an office telephone number for the user. Mobile Type a cell phone number for the user. Fax Type a fax number for the user. Email Type an email address for the user. Address Type a postal address for the user. Home telephone Type a home telephone number for the user. Car registration Type the user's license plate number.
How to Set Up a Site 3. The Add User window opens. Enter the user details as needed using the tabs described in the above subsections. 4. Click OK. The window closes and the added user is displayed. 5.12.3 Adding Visitors AxTraxNG™ stores contact details for each visitor, associated card details, and visitor access rights.
How to Set Up a Site To create v isitors: 1. In the Tree View, expand the Users element and select Visitors. 2. On the toolbar, click the icon. The same Add User window as before opens; however, now the Visitor’s Options tab is available. 3. 4. Enter the visitor specific options as needed. Enter the visitor’s details in the various tabs as explained in detail in the user subsections. 5. Click OK. The window closes and the added visitor is displayed.
How to Set Up a Site 3. On the toolbar, click the icon. The Add Access Area window opens. 4. In the Description field, enter a name for the access area. 5. Select and move the desired readers from Available Readers to Enter to Selected Readers to Enter using the arrows. 6. Select and move the desired readers from Available Readers to Exit to Selected Readers to Exit using the arrows. 7. Click OK. The window closes and the new access areas appear in the Display Area. 5.
How to Set Up a Site 3. 4. 5. In the Description field, enter a name for the antipassback rule. From the Access Area dropdown, select the access area. From the Automatic Antipassback dropdown, select the time zone for which the global antipassback applies. 6. Select either the Hard or the Soft Antipassback option. 7. Click OK. The window closes and the global antipassback rule appears in the Display Area. Global Antipassback applies an Antipassback event only on "Enter" readers to the defined "Area".
How to Set Up a Site To define a car parking area: 1. Create an access area with Enter and Exit readers (see Section 5.13). 2. In the Tree View, select Car Parking. 3. On the toolbar, click the icon. The Car Parking window opens. 4. In Description, enter a name of the car parking element. 5. In Access Area, select the relevant access area that you defined in Step 1. 6. In the Checked by area, perform one of the following: a. b. Select Access Area. i.
How to Set Up a Site v. In Group maximum counter, choose the number of parking spots available for the parking group. vi. Click OK. vii. In the Tree View, expand the Departments/Users element and select a department that contains the users you wish to add to the Car Parking sub-group. viii. Select a user in the Table View area and click the icon. ix. In the General Tab of the User Properties window (see Section 5.12.2.1), select the Car Parking sub-group from the Car Parking Group dropdown. x.
How to Set Up a Site 5.16 Adding Operators Operators are people with access to the AxTraxNG™ application. The default operator name is Administrator. Different operators have wider or more restricted security rights, from complete control over the system to the ability only to view one section. All operator passwords are case-sensitive. To define operators: 1. In the Tree View, expand the Users element and select Operators. 2. On the toolbar, click the icon. The Add Operator window opens. 3.
How to Set Up a Site 8. Enter the operators’ password in the Passw ord field and re-enter the password in the Confirm Passw ord field. On first time use, leave the password field empty and enter (and confirm) your new password. 9. Click OK to save your settings. The dialog closes and the operator is shown in the display area. 5.17 Creating Elevator Control Normally, a reader is associated with a door.
How to Set Up a Site 2. Right-click in the window and select Set background from the shortcut menu. The Select Picture File window opens. To change the map image and/or to add objects on the map, you must select the Design Mode checkbox. The Add Map icon in the toolbar is enabled. 3. 80 Select a graphic file (bmp, jpg, gif, or tiff) for the Status Map background.
How to Set Up a Site 4. 5. Ensure that the Design Mode checkbox is checked. Select readers, doors, inputs, outputs, additional status maps, cameras, or panels and click the Add to Map icon from the toolbar menu. The objects appear on the status map, and can be dragged to their correct position. 6. Right-click a map object and select Show on Map from the shortcut menu. The Show on Map window opens. 7. Select the Status checkbox to display the object’s state on the status map.
ViTrax™ Video Integration 6. ViTrax™ Video Integration ViTrax™ is a video management server client solution that supports AC-525, as well as a wide range of IP, USB, and open protocol cameras, such as OnVif and PSIA. For more information, see ViTrax™ Software Installation Manual. Be sure that the ViTrax™ Server is installed on a PC and you know that PC’s IP address. If not, refer to the ViTrax™ Software Installation Manual for installation instructions.
ViTrax™ Video Integration 3. In ViTrax IP Address , enter either “localhost” or another IP address name. 4. In ViTrax User Name , enter the username. 5. In ViTrax Passw ord , enter the password. The entered password must resemble the non-default password for the server. 6. Click Connect. 7. Click OK. When connected, the Connected status is displayed. The ViTrax™ server now appears in the ViTrax Servers window list.
ViTrax™ Video Integration 6.2 Adding a Camera to the AC-525 Panel Once a camera is physically installed, the system reads the camera on the network and displays it in the tree. Defining communication of AC-525 cameras to the ViTrax™ server is performed physically between the camera and the AC-525 panel (see the AC525 Hardware Installation Manual). To v iew and add a camera to an AC-525 panel: 1. 2. In the Tree View, click AC Networks. The available networks are listed in the display area.
ViTrax™ Video Integration 3. For a camera you wish to link, select the Attach to AxTraxNG checkbox. 4. Click OK. The linked camera now appears in the Table View screen. You can also click the cameras. icon in the Events List to view the list of linked 5. In the Tree View, click AC Networks. 6. Select a network and expand the panel to which you want to link the camera. 7. Select AC Links. 8. On the Network toolbar, click the icon. The Add Link window opens. 9.
ViTrax™ Video Integration 11. From the Camera dropdown, choose the camera you wish to link. 12. From the Options dropdown, choose how the alarm is generated. 13. Click OK to close the Alarm handler window and return to the Link window. 14. Click OK to close the Link window and save the link rule configuration.
ViTrax™ Video Integration 6.4 Conditioned Recording via Panel Links You can select the source, destination, and period of recordings using Conditioned Recording sequences programmed via the Panel Links screen. To create a panel link: 1. In the Tree View, click AC Networks. 2. The available networks are listed in the display area. Select a network and expand a panel in the Tree View. 3. Select AC Links. 4. Click the icon. The Add Links window opens. 5.
ViTrax™ Video Integration Field Description Source tabs. Time Lapse This checkbox is automatically enabled due to the camera recording settings. Time Lapse refers to the periodic recording of single frames. AxTraxNG™ automatically enables the Time Lapse option in ViTrax™ when setting recording by AxTraxNG™. Frame rate Select the Time Lapse period. By default, the Time Lapse period is 0.005 frames per second (1 frame every 200 seconds).
ViTrax™ Video Integration 5. Click OK. The ViTrax™ Server must be running to view recordings. For more information on camera properties, see the ViTrax™ Software Installation Manual. To access Liv e Video: 1. In the Events toolbar (above the Event Log area), click the icon. A list of all available cameras appears. 2. Double-click the desired camera row. The Live Video Streaming window opens.
ViTrax™ Video Integration The Live Video Streaming window includes the following buttons: Table 19: Events Toolbar > Cameras > Live Video Streaming Window Icon 3. 6.6 Name Click icon to… Recording Starts/stops recordings that are saved as streams to the archive Audio to Camera Use the PC microphone by utilizing the panel RAM Snapshot Save the current snapshot. Click OK to close.
ViTrax™ Video Integration 3. Under Enable Camera options by events, select the Access Granted, Access Denied, or Access Recorded checkbox. 4. Select a camera from the Camera dropdown. 5. Select a video option from the Options dropdown. 6. Select the Popup Enabled checkbox to enable local pop-up messages. 7. Under Close window options, select either Manually or By timer. 8. Click OK. 6.6.2 Alarm Event Create alarm handler event based automatic camera activation.
ViTrax™ Video Integration 4. Select the Popup Enabled checkbox to enable local pop-up messages. 5. Under Close window options, select either Manually or By timer. 6. Click OK. 6.6.3 Camera Event Create camera event based automatic camera activation. To create camera event based camera activ ation: 1. Open the Camera Properties window (see Section 6.5). 2. Click Options. The Video Popup and Snapshot window opens. 3.
ViTrax™ Video Integration 3. Select a camera from the Camera List. 4. Select a video option from the Options list. 5. Enable local pop-up messages by checking the Popup Enabled checkbox. 6. Under Close window options, select either Manually or By timer. 7. Click OK.
Manual Operation 7. Manual Operation In addition to AxTraxNG™'s automated access control network monitoring and control, there is the option to manually control the network directly. Door Manual Operation can only control doors that have been set as “Manual Door Open Enabled” in the Door Properties window (see Section 5.5). 7.1 Controlling the Door Manually The Manual Door Operation window allows an operator to open or close a selected group of doors directly. To manually open or close a door: 1.
Manual Operation 6. Select the checkboxes of those doors to which to apply the operation. 7. Click Apply. 7.2 Changing the Reader Mode The Manual Reader Operation window allows an operator to change the operation mode of a reader. Readers have six possible operation modes: Inactive: The reader is not in use. Card Only: The reader accepts cards only. PIN Only: The reader accepts PIN inputs only. Card or PIN: The reader accepts both cards and PINs.
Manual Operation 4. Select an option: Change operation mode – Resets all selected readers to the selected operation mode. Default – Returns control of the readers to the system. 5. Select the checkboxes of those readers to which to apply the operation. 6. Click OK. For more information on secured (Card + PIN) time zones, see Section 5.6.1. 7.3 Controlling Outputs Manually The Manual Output Operation window allows an operator to open or close a selected group of outputs on a panel directly.
Manual Operation 4. Select an option: Open momentarily – Opens all selected outputs for the time set in the timer box. Open permanently – Opens all selected outputs. 5. Close output and return to default mode – Closes the selected outputs and returns control to default. Select the checkboxes of the outputs to which to apply the operation. 6. Click OK. 7.4 Manually Disarming Inputs The Manual Input Operation window allows an operator to disarm a selected group of inputs directly on a panel.
Manual Operation 7.5 Controlling Sirens Manually The Manual Siren Operation window allows an operator to test the siren for a selected panel. To manually open or close a siren: 1. In the Tree View, expand the Networks element and expand a selected network. 2. Select a panel. 3. Click the icon. The Manual Siren Operations window opens. 4. 5. 7.6 Select an option: Open momentarily – Sounds the siren for the time set in the timer box.
AxTraxNG™ Reports 8. AxTraxNG™ Reports AxTraxNG™ supports two types of reports. Immediate Reports – List details of recent movements (within the last few hours). They are shown in the display area and can be exported. Archive Reports – List all events in the database. 8.1 Immediate Reports There are four types of immediate reports: Who's been in today – Lists where and at what time each user was granted access for the first time today.
AxTraxNG™ Reports 8.2 Archive Reports You can produce three types of reports: Panels Event Reports System AxTraxNG™ Events Reports Interactive Reports 8.2.1 Panels Events Reports Panel event reports display details of all recorded panel events. There are six available panel event reports: Attendance Report – Lists the attendance hours for selected users, sorted by date. Results include hours present, time in, and time out.
AxTraxNG™ Reports 2. On the toolbar, click the icon. The Report Wizard opens. 3. 4. From the first dropdown list, select a report type. From the second dropdown list, select which report you wish to produce. 5. Click Next. Follow the on-screen wizard instructions until the wizard has completed. The display area lists the new report.
Firewall Configuration 9. Administrator Operations 9.1 Setting the Time and Date You can select panels by network and reset their date and time to the AxTraxNG™ server's system date and time, using the Set Time window. To reset the panel time: 1. In the Tree View, expand the Networks element and select a network. 2. Click the icon. The Set Time window opens. 3. Select the panels to reset. 4. Click Apply. The server connects to the panels and sets the time as requested.
Administrator Operations To dow nload failed data: 1. In the Tree View, select a specific panel, a specific network, or all the networks. 2. Click the icon. The download data process begins. 9.3 Testing User Counters When using User Counters, it is possible to view the current User count value in each panel that has a Reader designated with the "Deduct User" option. To v iew User Counters: 1. In the Tree View, select Users > Department/Users or Users or Visitors. 2.
Firewall Configuration The following database operations are available: Table 20: Tools > Database > Available Databases Operation Description Periodic Backup Run a scheduled backup every specified number of days at the specified time. Backup now Run a one-time backup immediately. Export Configurations Copy the contents of the database to the selected folder. and Events* Import Configurations* Replace the current configuration based on the imported file.
Administrator Operations 9.5 AxTraxNG™ Options and Preferences AxTraxNG™ can be customized to meet the preferences of the operator using the Options window. To open the Options w indow : 1. From the menu bar, select Tools > Options. The Options window has two tabs: General – General startup and presentation settings User Custom Fields – Additional user-defined fields for the User Properties window 9.5.1 General Tab The General tab includes presentation connection settings.
Firewall Configuration Field Description Use highlight Click Select Color adjacent to Network failed to define the highlight networks and color for network alarms. panel status Click Select Color adjacent to Panel not responding to define the highlight color for panel communication errors. Language Select the system interface language. Note: 9.5.2 Setting the language to Farsi also changes the date format to the Farsi date format.
Administrator Operations 9.6 Importing/Exporting User Data The Import/Export Data window makes it possible to import/export user information into/from the AxTraxNG™ database from/to a standard spreadsheet file.
Firewall Configuration Field Description User number started from Enter the number from which to start assigning unique system user numbers. Import Departments? Select Yes to import new departments into the AxTraxNG™ database. Select No to import users without their departments. Department Select the department to assign to the imported users. This box is only active when the No option is selected in the Import Departments option.
Firewall Configuration A. Firewall Configuration The following instructions explain how to configure the standard Windows Firewall for Windows XP. To configure the firew all: 1. Open the Control Panel on your computer. 2. Click the Security Center category. The Windows Security Center window opens. (When in "Classic View", click the Security Center category in the topleft Control Panel preferences pane.) 3. Click Windows Firewall. 4. Select the Exceptions tab.
Firewall Configuration 5. Click Add Program. The Add a Program dialog appears. 6. Click Browse. The Browse dialog appears. 7. In the File Name box, type: “C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\BINN\sqlservr.exe” and click Open.
Firewall Configuration 8. Click OK. The SQL Server program appears in the Add a Program dialog. 9. Repeat Steps 6 and 7. 10. In the File Name box, type: “C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe” and click Open. 11. Click OK. The SQL Browser program appears in the Add a Program dialog. 12. In the Control Panel, click the Performance and Maintenance category.
Firewall Configuration 15. Right-click Windows Firewall/Internet Connection Sharing (ICS) and click Restart from the pop-up menu. 16. Right-click SQL Server and click Restart from the pop-up menu. 17. Right-click SQL Server Browser and click Restart from the pop-up menu. The Firewall is now configured for AxTraxNG™.
SQL Service Settings B. 1. SQL Service Settings To reach the SQL Service Settings, click the following path from the Control Panel in Windows XP: Control Panel > Administrative Tools > Services and Applications > Services > SQL Server (VERITRAX) 2. Double click "SQL Service (VERITRAX)" the following dialog opens: 3. Under the General tab, verify that the Startup type is “Automatic” and that the Service status is “Started”. 4.
Network Configuration C. Network Configuration The AxTraxNG™ Server connects to access control units by a serial connection, a TCP/IP connection, or a Modem-to-Modem connection. To connect access control panels to AxTraxNG™ over a TCP/IP LAN (Local Area Network) or WAN (Wide Area Network), the use of a TCP/IP to Serial converter is required, unless the panel has an onboard TCP-IP connection (AC-225IP or AC-525).
Network Configuration 5. The upper left window lists all TCP/IP converters attached on the local network, identified by their MAC address, and indicates if they are available to be assigned to a new panel network or are already assigned. From the MD-N32 list (the MD-N32's MAC address should be labeled on the TCP/IP converter), select the appropriate MAC address. 6. In Gateway Type, select the type of TCP/IP converter, MD-N32, MD-IP32 On board, or any other valid option.
Network Configuration To initialize and configure the computer modem: 1. In the Network window, click Configuration. The Modem Configuration window opens. 2. 3. In the Dialing area, under Remote modem phone number, type the destination telephone number to call. Click to change the Number of dial attempts (if required). For most applications, the default dialing string is sufficient. The dialing string is displayed in the window. 4. Clear the Use default checkbox.
Network Configuration To initialize and configure the remote modem: 1. In the Modem Configuration window, click the Remote modem tab. 2. In the Settings area, the initialization string is displayed in the window. For most applications, the default initialization string of is sufficient. 3. Clear the Use default checkbox to allow adding or editing of the dialing string. Then type the AT command in the Dialing string window. 4.
Network Configuration 3. 118 To prevent access to AxTraxNG™ data from non-authorized users, the AC-215, AC-225, AC-425 or AC-525 access control panels contain a password that can be changed only when the modem is connected and there is a link with the panel. You may be asked to enter the password during first data configuration, such as adding a new panel or downloading a new firmware.
Restoring Factory Default Settings D. Restoring Factory Default Settings If the modem configuration password is lost or forgotten, reset the access control panel to the factory default settings, and use the default "VeriTrax" password. Restoring factory default settings resets all doors and reader configurations to their factory defaults and clears all user properties. To restore the factory default settings: 1. 2. 3. 4. 5. 6. Turn off the supply power. Disconnect all doors and readers wiring.
Configuring User Counters E. Configuring User Counters You can use the User Counter options to limit the number of entrances of a particular user. This is done using the Counter option that appears on the User Properties window (Figure 2 in Section 5.12.2). To configure user counters: 1. Go the General tab of the User Properties window either as part of the procedure of adding a new user as described in Section 5.12.2, or select an existing user in the Departments/Users element and click the icon. 2.
Configuring User Counters 4. Select the Set new counter checkbox. 5. Click OK.
Cross Platform Camera Setup F. Cross Platform Camera Setup This section describes the complete process of adding cameras to the AC-525 panels as defined both in AxTraxNG™ and ViTrax™ applications, as well as emphasizes some of the important steps to help ensure proper camera operation. This process is essentially a two-step procedure that needs to be defined in both applications.
Cross Platform Camera Setup 5. 6. d. Select the Attached to AxTraxNG™ checkbox next to the camera you wish to add to the system e. Click OK. Set the camera properties in the AxTraxNG™ application: a. In the Tree View, click AC Networks. b. Expand a network and select a panel to configure. c. Click the panel’s d. The available cameras are listed in the display area. Select a camera row. e. Click the icon. Icon The Camera Properties window appears.
Cross Platform Camera Setup 8. 124 Test time synchronization in both application: a. In the Tree menu, select your network and click the icon and verify that it matches the AxTraxNG™’s Server PC time. b. Select the panel and click Apply (1 or 2 seconds difference is acceptable). c. In the tree menu, double-click the d. Click the Time tab and verify that it matches the AxTraxNG™ Server PC time. e.
Enrolling Cards using MD-08 Desktop Reader G. Enrolling Cards using MD-08 Desktop Reader This option is available for users with the MD-08 unit on-board. To define the MD-08: 1. Select Cards in the Tree View. 2. Click the Insert card by MD-08 icon on the toolbar or click Add from MD-08 on the User form Codes tab. The Add Cards from MD-08 window opens. 3. Select the Card type and Com Port from the respective dropdown lists. 4. Enroll cards using the reader. 5. Click Add.
SQL Server Installation Troubleshoot H. SQL Server Installation Troubleshoot When installing the MS SQL Server 2005 Express component in a Windows Server (2003 or 2008) environment, you might get the following error message: "The sa password must meet SQL Server password policy requirements.
SQL Server Installation Troubleshoot If the serv er is not part of a domain, check the local security policy : 1. Open the MMC console: Start -> Run -> mmc.exe 2. Click File -> Add/Remove Snap-in: 3.
SQL Server Installation Troubleshoot 4.
AxTrax.NET Watchdog I. AxTrax.NET Watchdog The AxTrax.NET Watchdog is a program that monitors the AxTrax server. Double-click the icon in the Window system tray to open the program.
AxTrax.NET Watchdog I.1 Common Info This screen shows general system information: server status, downloads counter, number of networks, number of panels, and networks and panels status. In addition, if you import an earlier database from VeriTrax AS-225/AxTrax AS525, the progress of the import is displayed in Common Info. I.2 Error Log Sending If you are experiencing problems with the server, you can use this function to send a report to Rosslare Customer Support for help.
AxTrax.NET Watchdog Database* DB name Username* Username of DB Password* Password of DB AxTraxNG/Old AxTrax radio buttons* DB of AxTraxNG™ of Old AxTrax Sender section Email Sender Email Company Sender Company Name Sender Name Problem Short description of problem Buttons Save Button Saves log to local machine Send Button Sends the log to Rosslare Customer Support *These options are enabled when the Get connection string from server checkbox is cleared. To send an Error Log report: 1.
AxTrax.NET Watchdog I.3 DB Connection This feature allows you to change the database connection string. The DB connection window contains following fields: Table 25: Watchdog > DB Connection Screen Database Database name Server DB Server path Integrated security checkbox Select this option to sends username and password of database Username Database username Password Database Password To change the DB connection settings: 1. Click the DB Connection topic. 2.
AxTrax.NET Watchdog I.4 Restart Server If you try to open the AxTraxNG™ Client but you get an error that the server is not connected, you may need to restart the server. To restart the serv er: 1. Click the Restart Server topic. The Restart server button appears. 2. Click Restart server. 3. Enter the administrator password and click OK. The server restarts within a few seconds.
Adding Custom Wiegand Formats J. Adding Custom Wiegand Formats The Wiegand protocol it the most common protocol between readers and controllers. This protocol is actually a collection of bits that represents the number of the user card ID. There are many types of Wiegand protocols. Protocols differ from one another depending on the following three factors: The number of bits sent per card The most common format is 26-bit, but there are many more types such as 30-, 32-, 35- , and 36-bit.
Adding Custom Wiegand Formats then in reversed bits format, it is 4C 91 A6 2C, which is represented as: 01001100 10010001 10100110 00101100 in binary. All the bits in the protocol are represented with ‘Z’. Card number is represented in the protocol as a BCD code (each nibble represents one decimal character). For example, if the number (decimal) is 658723, then it is represented in binary as: 01100101 10000111 00100011. All the bits in the protocol are represented with ‘B’. J.
Adding Custom Wiegand Formats To create a new rule: 1. In the Tree View, click AC Networks. 2. Click Reader Type icon. The Reader Type window opens. 3. Click the icon. The Custom Reader Settings window opens. 4. 5. 6. 7. In Description, Enter a description of the new rule. Choose the number of bits the new rule will use. Select the Set as Default checkbox. In the Rules section, enter the protocol rules according to the guidelines described in Sections J.1 through J.
Adding Custom Wiegand Formats Example Enter a new Wiegand 29-bit protocol with the following rules: Rule 1: Bit 1 – Odd parity on the bits 3–15 Rule 2: Bit 2 – Even parity on the bits 16– 28 Rule 3: Bit 29 – Odd parity on the bits 1–28 Rule 4: Bits 11–28 – ID data Rule 5: Bit 3–10 – Facility code The new protocol appears in the Custom Reader Settings window.
Adding Custom Wiegand Formats To v iew the format of existing protocols: 1. 2. In the Tree View, click AC Networks. Click Reader Type icon. The Reader Type window opens. 3. Double click protocol you wish you view (in this case, Wiegand 26-Bit). Alternatively, you can choose the protocol you wish to view and click the icon. The Custom Reader Settings window opens. The protocol representation is for viewing only and cannot be edited. For help in creating a new protocol, please refer to Customer Support.
AxTraxNG Asia Pacific, Middle East, Africa Rosslare Enterprises Ltd. Kowloon Bay, Hong Kong Tel: +852 2795-5630 Fax: +852 2795-1508 support.apac@rosslaresecurity.com United States and Canada Rosslare Security Products, Inc. Southlake, TX, USA Toll Free: +1-866-632-1101 Local: +1-817-305-0006 Fax: +1-817-305-0069 support.na@rosslaresecurity.com Europe ™ Latin America Rosslare Latin America Buenos Aires, Argentina support.la@rosslaresecurity.com China Rosslare Electronics (Shenzhen) Ltd.
