SP – 03V2 Elderly Care Telephone Wireless Emergency System Installation Manual June 2011
Table of Contents Table of Contents 1 INTRODUCTION ........................................................................6 1.1 General........................................................................................... 6 1.2 Special Features .............................................................................6 2 SP-03V2 OVERVIEW...................................................................7 2.1 The Panel .............................................................................
Table of Contents 5.3.4 Setting Private Telephone Numbers ..................................44 5.3.5 Quick Dial Phone ...............................................................44 5.3.6 Forced Hang up ................................................................45 5.3.7 Logs ...................................................................................45 5.3.8 Setting Zone Bypass ...........................................................46 5.4 Reminder Mode .....................................
Notice, Copyright and Disclaimer Notice, Copyright and Disclaimer This manual’s sole purpose is to assist installers and / or users in the safe and efficient installation and usage of the system and / or product, and / or software described herein. BEFORE ATTEMPTING TO INSTALL AND / OR USE THE SYSTEM, THE INSTALLER AND THE USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL SAFETY REQUIREMENTS AND OPERATING PROCEDURES.
Notice, Copyright and Disclaimer COPYRIGHT ׃2011 by rosslare All rights reserved. This manual and the information contained herein are proprietary to Rosslare. Only Rosslare and its customers have the right to use the information. No part of this manual may be re-produced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Rosslare.
INTRODUCTION 1 INTRODUCTION 1.1 General The SP-03V2 Elderly Care Telephone by Rosslare Enterprises, Ltd. is the ideal wireless security system for home or small office providing intrusion protection. The SP-03V2 Elderly Care Telephone is also the wireless panel used to control, program and operate the security monitoring and IVR (Interactive Voice Response) messaging, with all of the regular features of a home telephone.
SP-03V2 OVERVIEW 2 SP-03V2 OVERVIEW This section provides a description of the control panel and the keypad. In addition, it also describes the chimes emitted when the buttons on the keypad are pressed. 2.
SP-03V2 OVERVIEW 2.2 The Keypad This chapter describes the keypad buttons and functions. 2.2.
SP-03V2 OVERVIEW Key Icon Action # Key Clears Access Code Clears last entered digit in Phone Number / Numeric Value during editing Dials '#' during Manual Call Þ Key Enters a comma ',' as a Dialing Delay in Phone Number (during editing) Dials '*' during Manual Call Menu / Up Access the various Menus.
SP-03V2 OVERVIEW Quick Dial Number Behavior 0 to 9 Indicates the quick-dial number to call. UP or DOWN Initiates a menu for displaying and selecting the required number. 2.3 Sound Indicators Following are the sounds emitted by the system and push buttons: Sound Sounded when Single beep A key is pressed Long beep An attempt is made to enter an invalid or unacceptable entry Four short beeps a minute If enabled, on trouble condition. Short beep every second An exit/entry delay is activated.
SPECIFICATIONS 3 SPECIFICATIONS RF Data RF Unit Type Integrated RF transceiver (two-way) shielded super heterodyne, fixed frequency Antenna Type Printed PCB type antenna Operating Frequencies 433.92 MHz G series 868.
SPECIFICATIONS Electrical Data Display 2 Lines of 16 characters, backlit LCD Local siren 87 dbA External Power Supply 13.
INSTALLATION 4 INSTALLATION 4.1 Unpacking the Equipment The contents of your package are listed below. First, make sure that all the items in the kit have been included. If you find that any item is missing, contact your dealer immediately. SP-03V2 Elderly Phone package content • One SP-03V2 Elderly Care Telephone - Wireless Emergency System • One Handset • One Handset cord • One AC-DC power adapter • One Telephone cord. • One Rechargeable lead-acid battery 4.
INSTALLATION Figure 2: Rear of SP-03V2 Showing Battery Door 2. Carefully insert a flat screwdriver in the slot under the screw-hole tab, and twist to lift the tab off the main housing. Alternatively, you may use your finger to pull off the battery lid. Note: Be particularly careful not to lose the screw, or damage the battery door unit. Do not try to remove the battery door from the catches without removing the screw, and do not over tighten the screw 3.
INSTALLATION 4. Connect the rechargeable battery by connecting the wire block as shown in Figure 3, on page 14. Once connected, slide the battery into the compartment and replace the lid, and the screw. 4.5 Connecting the Power, Telephone Line and Ethernet The SP-03V2 utilizes a standard AC/DC adapter and uses the standard RJ-11 phone wire. To Connect the Phone Line and Ethernet: 1. Plug one end of the RJ-11 telephone cable to the Line-In phone jack of the SP-03V2. 2.
PROGRAMMING 5 PROGRAMMING 5.1 Overview SP-03V2 must be programmed after installation. You can use the backup battery or the AC power supply as operating power while programming. SP-03V2 is provided with two default codes: • Default installer code: 8888 – Enables you to program SP-03V2 • Default Master code: 1234 – Enables you to change the master code and modify the User and Master options We recommend that you change the master and installer codes after using them for the first time. 5.
PROGRAMMING 5.2.1 Change Code This option enables you to change the installer code with which you enter the system. The default code is 8888. To change the Installer Code: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the CHANGE CODE submenu. Press the Enter button to access the submenu 3. Type a new four-digit installer code and press Enter to save your new code. 5.2.2 Zone Options This menu allows you to define each of the 16 available zones.
PROGRAMMING 5.2.3 Enrolling Wireless Devices and Remote Controls You can enroll up to sixteen (16) detectors, eight (8) remote controls, four (4) remote sirens, four (4) keypads, and four (4) repeaters. The enrollment process can also be done via the software, refer to the software manual for further details. Before enrolling wireless devices, the installer should determine whether the working frequency of the wireless devices is H (868 MHz) or G (433 MHz).
PROGRAMMING 5.2.
PROGRAMMING Entry Delay An entry delay enables the user to enter the site through a specified door without setting off an alarm. The entry delay is set at 30 seconds by default. After entry, the user must disarm the system before the entry delay expires. Slow-rate warning beeps sound upon detection of the specified zone/s, the beeping rate increases during the last ten seconds of the delay. To Specify the Entry Delay: 1. Access the Installer menu as explained on page 16. 2.
PROGRAMMING 5. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • Disabled • Arm Home • Arm Away 6. Enter a time (24 hour time convention) to arm the system using the numeric keys and press Enter to confirm the time. 7. Specify the length of time for the alarm between 0 and 9000 minutes and press Enter to save your selection. Note: Use the # key to delete a digit entered by mistake.
PROGRAMMING To Specify the Siren Mode: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select AUTO ARMING. 4. Use the Up and Down buttons to select either AWAY or AWAY + HOME and press Enter to confirm. Local Siren Specifies whether an activated alarm causes an internal siren (emitted from the system’s speaker) to sound or remain silent. The local siren is enabled by default.
PROGRAMMING 4. Use the Up and Down buttons to select one of the time limit options, 1, 2, 4, 6, 8, 16, 24 or 48 hours, during which the system receives reports. Press Enter to confirm. Enable Jamming Specifies whether the system detects and reports jamming – interferences on the radio channel used by the system. The jamming detection is disabled by default. To Specify Jamming Detection: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu.
PROGRAMMING 4.
PROGRAMMING Enable Forced Arm Forced Arm allows you to arm the system even if the system is not ready, under the condition that all open zones will be closed by the end of the Exit delay. If the zone/s is open when the exit delay expires, an alarm is generated To Enable Forced Arming: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ENABLE FORCED ARM. 4.
PROGRAMMING 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ENABLE INSTANT ARM. 4. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm. Emergency Alarm Mode The emergency alarm mode allows the user to generate an emergency alarm (audible or silent) by pressing the local emergency button or the remote panic button. To Set the Emergency Alarm Mode: 1. Access the Installer menu as explained on page 16. 2.
PROGRAMMING 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select DURESS CODE. 4. Type a new four-digit duress code using the numeric keypad and press Enter to save your new code. To Disable the Duress Code: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select DURESS CODE. 4.
PROGRAMMING To Set the Alarm Abort Time: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the SECURITY submenu. Press the Enter button to access the submenu. 3. Select ALARM ABORT TIME. 4. Using the numeric keypad, set the alarm abort time between 01 – 99 seconds, or set it to 00 to disable the option. Hide Display Enables you to specify that when armed, the system will not display the system statuses or other prompts; by default, HIDE DISPLAY is off.
PROGRAMMING 4. Use the Up and Down buttons to select one of the following options and press Enter to confirm: • On to turn the key beeps on • Off to turn the key beeps off 5.2.
PROGRAMMING Private Report Settings This menu enables you to set the private telephone report options as detailed below. To Define the Private Report Settings: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select PRIVATE REPORT SETTINGS. 4.
PROGRAMMING • Dialing Attempts specifies the number of times the system attempts to dial a private number before dialing the next specified private number. Use the Up and Down buttons to specify between 1, 2, 3, 4, 5 or 6 dialing attempts press Enter to save. The default is 3 attempts.
PROGRAMMING o Phone Number, Using the numeric keypad, enter the CS telephone number, press Enter to save. Press the pound key (#) to delete the last entered digit. Note: For PABX use the digit followed by "*" and then the full number o Receiver IP Address – Enter the call center’s IP address. The IP value is a string of four sets of 3 digits separated by a period. The acceptable value is between 0-255. The system automatically ads the period between strings, but the number must be complete. E.g. 001.010.
PROGRAMMING • • • • the events specified during setup. Follow the instructions in CS Primary to set the secondary account. CS Primary Protocol, specifies the reporting protocol used by the system to report events to the primary central station. Currently either Contact ID (over Phone Line), or Contact ID IP (over Ethernet) are available. CS Secondary Protocol, specifies the reporting protocol used by the system to report events to the secondary central station.
PROGRAMMING 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select LAN PARAMETERS. 4. Follow these steps: • DHCP – Determine whether to use automatic or manual IP address. Use the Up and Down buttons to choose ENABLED or DISABLED and press Enter to confirm. • Subnet IP – Using the keypad enter the subnet IP address and press Enter to confirm. • Gateway IP – Using the keypad enter the gateway IP address and press Enter to confirm.
PROGRAMMING AC Fail Report This option allows you to specify a delay time, before reporting the power failure to the CS, in which time power may be restored. The time is set to 0 (disabled) by default. To set up AC fail report: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select AC FAIL REPORT. 4.
PROGRAMMING 2. Use the Up and Down buttons to locate the COMMUNICATIONS submenu. Press the Enter button to access the submenu. 3. Select NUMBER OF RINGS. 4. Using the numeric keypad, set the number of rings to between 1 and 15, and press Enter to confirm. 5.2.6 Messages The messages submenu deals with customizing the systems voice description, text and voice zone descriptions, and message mute options. When you enter a Custom Zone Message, it is substituted for one of the pre-defined messages.
PROGRAMMING 4. Use the Up and Down buttons to choose between ENTER TO RECORD and ENTER TO LISTEN. 5. Press Enter to start and stop recording. 6. Press Enter to start and stop playback after recording. Custom Zones Enables you to record and listen to five voice and text custom zones descriptions and to toggle between them. On each zone, the user can simply edit the text by typing the keypad buttons, the text is limited to 16 characters. To record a Custom Zone message: 1.
PROGRAMMING 5.2.7 Maintenance The maintenance submenu allows you to restore the unit to factory default settings. It also includes various system tests including: RF Test, Test LED Indicators, and a test for All Sirens. Also in the maintenance submenu are the product version display and the regional telephone settings. Factory Defaults This option allows you to restore the default factory settings for the system. To restore factory default: 1. Access the Installer menu as explained on page 16. 2.
PROGRAMMING If an attempt is made to test a device from a different group of RF devices, or to test a device that the system does not recognize, the system beeps with a “negative beep.” After a few seconds of silence, the system clears any previous test results before it runs another RF test. To perform the test: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select RF TEST. 4.
PROGRAMMING Siren Test The available sirens are activated in order to test them. To test the sirens: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select TEST SIRENS. 4. Use the Up and Down buttons to select a siren from one of the following sirens: • Local Siren • R. Siren (remote) o Siren #01 o Siren #02 o Siren #03 o Siren #04 5. Press Enter to activate the sounder. 6.
PROGRAMMING To clear the history log: 1. Access the Installer menu as explained on page 16. 2. Use the Up and Down buttons to locate the MAINTENANCE submenu. Press the Enter button to access the submenu. 3. Select the CLEAR HIST. LOG submenu. 4. Press the Enter button to confirm. Select Region Select the region in which the time is set for the system. By default, this option is set to Other. To select the region: 1. Access the Installer menu as explained on page 16. 2.
PROGRAMMING 5.3 Master Menu The master menu enables basic user settings: • Edit Master Code • User Code setup • Set Date & Time • Private numbers • Quick Dial phone numbers • Forced Hang-up settings • Logs • Bypass options To enter the master menu: 1. Press Menu until the screen displays Master Menu. 2. Press Enter. 3. Enter the master code; the default code is 1234. 4. Once in the MASTER MENU use the Up and Down buttons to scroll the submenus. Press Enter to access the desired submenu as detailed below.
PROGRAMMING 5.3.2 Defining User Codes The SP-03V2 can hold up to 16 different users. To Define a User Code: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the USER CODES submenu. Press the Enter button to access the submenu. 3. Use the Up and Down buttons to select the user number (from 0116) you wish to define. 4. Using the numeric keypad, type a 4-digit code and press Enter to save. Press the pound key (#) to delete the last entered digit. 5.3.
PROGRAMMING 5.3.4 Setting Private Telephone Numbers You can set up to three private telephone numbers for the system to call when an event occurs. To Set a Private Telephone Number: 1. Access the Master menu as explained on page 41. 2. Use the Up and Down buttons to locate the PRIVATE NUMBERS submenu. Press the Enter button to access the submenu. 3. Use the Up and Down buttons to select the private phone number (1, 2 or 3) you wish to define. 4.
PROGRAMMING Note: Press the alphanumeric keys repeatedly to scroll between the numeric and alphabet values. • Change Number – Use the numeric keypad to type the telephone number and press Enter to confirm. Press the pound key (#) to delete the last entered digit. The asterisk key(*) inserts a comma. Note: When setting up the system telephone, use a comma (,) to indicate a delay when dialing a number. 5.3.6 Forced Hang up You can force the phone to hang up, leaving the line free for emergency purposes.
PROGRAMMING 3. Use the Up and Down buttons to select the desired log option and press Enter to confirm. • History Logs – opens the complete log which includes all events (alarms, trouble warnings, etc.). • Event Log – Opens only the alarm event log. 4. To exit the log, press the Cancel button. 5.3.
PROGRAMMING 5.4 Reminder Mode Reminders are used by the elderly to remind them of which medication to take, and when to take it. The Reminder Mode enables the user to program the pill name (up to eight different pills), and the time to take the dosage (maximum of 8 dosages per day). The user can configure the reminders by the day of the week. To enter the Reminder Mode: 1. Press Menu until the screen displays the current day of the week in the second line of the screen.
PROGRAMMING • DAY OF THE WEEK – Use the Up and Down buttons to select a day of the week, press Enter, and select either Enabled or Disabled. • PILL NAME – Use the alphanumeric keypad to type the name of the pill, and press Enter to confirm. • DOSAGE – Use the Up and Down buttons to select the dosage number(01-08) and press Enter to confirm. o Use the Up and Down buttons to select ENABLED or DISABLED, and press Enter to confirm.
REMOTE AND LOCAL PC PROGRAMMING 6 REMOTE AND LOCAL PC PROGRAMMING The SP-03V2 SecuraCare PC application, implements TCP/IP and modem communication as well as direct USB to USB (type A) local cable connection*. Connect the SP-03V2 unit to the PC via any one of the options above. The user must choose a communication channel in order to perform any of the following actions: • Configure an SP-03V2IP address and port on a local area network (LAN) – only if TCP/IP communication has been chosen.
READING THE EVENT LOG 7 READING THE EVENT LOG The SP-03V2 event log stores up to 128 events. When the log is full, the new incoming event replaces the oldest event. Events are displayed in a chronological order, and include the date and time of their occurrence. Access the event log via the master menu as explained in section 5.3.75.3.7 Logs, on page 45. Browse the event log using the UP and Down buttons, press Enter to view the date and time of the occurrence.
Appendix A. DEFAULT ZONE DESCRIPTIONS Appendix A.
Appendix B. CUSTOM ZONE DESCRIPTIONS Appendix B.
Appendix C. DETECTOR DEPLOYMENT PLAN Appendix C. DETECTOR DEPLOYMENT PLAN Zone Zone No. Type Description Chime* No Activity Zone Remarks 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16.
Appendix D. ACCESSORIES Appendix D. ACCESSORIES D.1. Remote Control No. Holder Name Normal Operation Status Request 1. 2. 3. 4. 5. 6. 7. 8. D.2. Repeaters No. Location 1. 2. 3. 4.
Appendix D. ACCESSORIES D.3. Sirens No. Location 1. 2. 3. 4. D.4. Keypads No. Location 1. 2. 3. 4.
Appendix E. REPORTING CODES Appendix E. REPORTING CODES The Table below provides a listing of the codes used to communicate with the CMS. E.1.
Appendix E. REPORTING CODES Index Feature Description CID 21 Inaccurate Time Trouble E616 22 AC Restore R301 23 Tamper Restore R137 24 System Battery Restore R302 25 RF Interference (jamming) Restore R344 26 Communication Line Restore R351 27 External Communication (Dialer) Restore R354 28 Door / Window Swing Trouble Restore R377 29 Inaccurate Time Trouble Restore R616 E.3.
Appendix E. REPORTING CODES E.5.
Appendix F. DECLARATION Of CONFORMITY Appendix F. DECLARATION Of CONFORMITY This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix G. LIMITED WARRANTY Appendix G. LIMITED WARRANTY ROSSLARE ENTERPRISES LIMITED S (Rosslare) TWO YEARS LIMITED WARRANTY is applicable worldwide. This warranty supersedes any other warranty. Rosslare's TWO YEARS LIMITED WARRANTY is subject to the following conditions: Warranty Warranty of Rosslare's products extends to the original purchaser (Customer) of the Rosslare product and is not transferable. Products Covered By This Warranty and Duration ROSSLARE ENTERPRISES LTD.
Appendix G. LIMITED WARRANTY Exclusions and Limitations ROSSLARE shall not be responsible or liable for any damage or loss resulting from the operation or performance of any Product or any systems in which a Product is incorporated. This warranty shall not extend to any ancillary equipment not furnished by ROSSLARE, which is attached to or used in conjunction with a Product, nor to any Product that is used with any ancillary equipment, which is not furnished by ROSSLARE.
Appendix H. TECHNICAL SUPPORT Appendix H. TECHNICAL SUPPORT Asia Pacific, Middle East, Africa Rosslare Security Products Headquarters 905-912 Wing Fat Industrial Bldg, 12 Wang Tai Road, Kowloon Bay Hong Kong Tel: +852 2795-5630 Fax: +852 2795-1508 E-mail: support.apac@rosslaresecurity.com United States and Canada 1600 Hart Court, Suite 103 Southlake, TX, USA 76092 Toll Free: +1-866-632-1101 Local: +1-817-305-0006 Fax: +1-817-305-0069 E-mail: support.na@rosslaresecurity.
0706-0960031+03 www.rosslaresecurity.