Installation guide

Page 32 of 40 September 2005 Synergy 2 SD Ordering Guide, v16A
Customers are not charged for the travel time of the trainer.
Synergy Onsite Operational Training S2-091
- Additional Day
One full day of training on the Synergy 2 will meet most customer needs. Additional time
may be required to handle multiple training groups or if the operators have never used a
production switcher before.
Synergy Onsite Technical Training S2-092
- Two Days
With Synergy onsite technical training, the customer’s technical staff is introduced to the
following:
• Basic operation
• Switcher installation and configuration
• Peripheral interfacing
• Video signal flow
• System timing requirements
• Circuit block diagrams
• Circuit board overviews
• Jumpers and indicators
• Troubleshooting tips
• Software upgrading
• Routine maintenance
Synergy Onsite Commissioning S2-093
- Two Days
Synergy Onsite Commissioning is a great way to ensure that your Synergy is properly
installed into your facility and tuned to maximum performance.
Once the customer has installed and cabled the equipment, a Ross Commissioning expert
will come on site to get the switcher configured, verify that all peripheral interfaces are
operating properly, provide a basic technical orientation, and help you get on the air.
Please note that commissioning does not replace operator or technical training. Contact
your Ross representative to discuss which types of assistance are best suited to your needs.
Synergy 2 Extended Warranty S2-999
(adds one year)
This extends the standard three-year warranty by one year.