Installation guide

Page 11 of 40 September 2005 Synergy 2 SD Ordering Guide, v16A
36 Tally Outputs
The standard system includes 36 tally relays located in the control panel conveniently close
to your monitors. Any tally can be assigned to any video input (or MLE program output)
making 36 enough for most systems - even those fully loaded with 64 inputs. As each tally is
assignable, more than one tally can be assigned to the same source. This can simplify system
cabling in situations like camera tallies in which a tally must be supplied to both the camera
itself and the control room monitor wall.
An optional 36 additional tallies can be ordered for red/green preview tally systems and Aux
Bus tally systems that require twice as many tallies or for cases where more than 36 inputs
must be tallied. See option S2-070: Extended Tallies.
System Manuals
The Synergy 2 comes with a complete set of system documentation that includes an
Operation Guide, an Installation Guide, a Maintenance Guide, and a Squeeze & Tease
WARP Owner’s Guide.
10 Meter Control Cable
The Synergy 2 control panel and rack frame are connected by a single, standard 8-pin flat-
shielded Telco cable that uses RS-422 communication. The maximum cable length between
the control panel and its rack frame is 1,000 feet or 305 meters.
Technical Support
At Ross, we take pride in the quality of our products, but if problems occur, help is as close
as the nearest telephone.
Our 24 Hour Hot Line service ensures you have access to technical expertise around the
clock. After-sales service and technical support is provided directly by Ross personnel.
During business hours (eastern standard time), technical support personnel are available by
telephone any time. After hours and on weekends, emergency technical support is available.
A telephone answering device will provide the names and phone numbers of technical
support and field service personnel who are on call. These people are available to react to
any problem and to do whatever is necessary to ensure customer satisfaction.
Although Synergy was designed to be as easy as possible to install and operate, training is
highly recommended to ensure that the process of taking your Synergy to air is a smooth one.
Repair and Warranty Policy
The Synergy Series is backed by a comprehensive three-year warranty with the exception of
Synergy fader assemblies, which are guaranteed for the life of the product. Our warranty is
transferable to subsequent owners. For a more detailed description, please see our warranty
document.