User manual
What to do if...
Problem Possible cause Solution
The appliance does not operate. The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical appliance
to the mains socket. Contact a quali-
fied electrician.
The appliance is noisy. The appliance is not supported
properly.
Check if the appliance stands stable.
The lamp does not work. The lamp is defective. Refer to "Replacing the lamp".
The compressor operates continual-
ly.
Temperature is set incorrectly. Refer to "Operation" chapter.
Many food products were put in
at the same time.
Wait some hours and then check the
temperature again.
The room temperature is too
high.
Refer to climate class chart on the rat-
ing plate.
Food products placed in the ap-
pliance were too warm.
Allow food products to cool to room
temperature before storing.
The door is not closed correctly. Refer to "Closing the door".
There is too much frost and ice. The door is not closed correctly
or the gasket is deformed/dirty.
Refer to "Closing the door".
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to "Operation" chapter.
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
Water flows inside the refrigerator. The water outlet is clogged. Clean the water outlet.
Food products prevent that water
flows into the water collector.
Make sure that food products do not
touch the rear plate.
Water flows on the floor. The melting water outlet is not
connected to the evaporative tray
above the compressor.
Attach the melting water outlet to the
evaporative tray.
The temperature in the appliance is
too low/too high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door".
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