User manual
Troubleshooting
Warning! Refer to Safety chapters.
What to do if...
Problem Possible cause Solution
The appliance does not operate. The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical appliance
to the mains socket. Contact a quali-
fied electrician.
The appliance is noisy. The appliance is not supported
properly.
Check if the appliance stands stable.
Audible or visual alarm is on. The cabinet has been recently
switched on or the temperature is
still too high.
Refer to "Door Open Alarm"or "High
Temperature Alarm".
The temperature in the appliance
is too high.
Refer to "Door Open Alarm"or "High
Temperature Alarm".
The temperature in the appliance
is too high.
Contact a qualified electrician or con-
tact the nearest Authorized Service
Centre.
The lamp does not work. The lamp is in stand-by. Close and open the door.
The lamp is defective. Refer to "Replacing the lamp".
The compressor operates continual-
ly.
Temperature is set incorrectly. Refer to "Operation" chapter.
Many food products were put in
at the same time.
Wait some hours and then check the
temperature again.
The room temperature is too
high.
Refer to climate class chart on the rat-
ing plate.
Food products placed in the ap-
pliance were too warm.
Allow food products to cool to room
temperature before storing.
The door is not closed correctly. Refer to "Closing the door".
The QuickFreeze function is
switched on.
Refer to "QuickFreeze function".
There is too much frost and ice. The door is not closed correctly
or the gasket is deformed/dirty.
Refer to "Closing the door".
The water drainage plug is not
correctly positioned.
Position the water drainage plug in the
correct way.
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