Specifications

Rosen Aviation Smart Remote Display System
Document Number: 106957
Revision: A
Date: 03/13/14
Template: 4.4.1.6FM2; Revision A; 12/06/12
Page 19 of 24
8. TECHNICAL REFERENCES AND SUPPORT
Always check the Rosen Aviation website under the Products tab
to ensure that you are working with the most current revision of
technical documentation.
8.1. Troubleshooting
If the display does not function properly, refer to the following troubleshooting table for symptoms
and possible solutions before contacting Rosen Technical Support.
Note: Always use a multimeter to verify voltages. Check actual results against the requirements
described in this manual.
Table 4 Troubleshooting tips and solutions
Problem
Possible Solutions
No video (signal)
 Verify that the display is turned on and the video source is supplied.
 Verify that you are in the correct source mode.
 Verify that a signal is reaching the display using another display.
 Verify that the pinout is correct.
Screen is black
 Verify that the display is receiving power.
 Verify that the pinout is correct.
 Verify that the video source is supplied and a disc is installed (if required).
 Verify all connections between the source and the display.
Image flickers
 Verify a proper RJ-45 cable.
 Verify that the signal cable is secure.
 Verify that the vertical frame frequency of the incoming video is
60 HZ or less.
Distorted Image
 Verify a proper RJ-45 cable.
 Verify supported resolution.
 Verify that the pinout is correct.
 Verify that a signal is reaching the display using another display.
 Examine the display for pinched or damaged cables.
Wrong Colors
 Verify a proper RJ-45 cable.
 If the screen colors are not what you expect, try adjusting the Color Gains:
Red, Green, Blue in Section 7.5.1, or restore the Factory Default option in
Section 7.5.4.