Reference Manual

38
Reference Manual
00809-0100-4045, Rev AB
Troubleshooting
March 2016
Troubleshooting
Maintenance
Sensor
Temperature
Out of Limits
The sensor temperature
has exceeded its safe
operating range.
1. Verify process and ambient temperature is within
the device’s operating range.
2. Remote mount the device away from process and
environmental conditions.
3. Reset the device.
4. If the condition persists, replace the device.
Pressure Out of
Limits
The pressure has exceed
the maximum
measurement range.
1. Check the pressure applied to ensure it is within the
sensor limits.
2. Check the device pressure connection to make sure
it is not plugged or that the isolating diaphragms
are not damaged.
3. If the condition persists, replace the device.
Voltage
Conditions Out
of Range
The supply voltage is low
and may soon affect device
operation.
1. Replace the battery.
Environmental
Conditions Out
of Range
The device is outside its
normal environmental
operating conditions
which may affect accuracy
and/or proper operation.
1. Verify process and ambient temperature is within
the device’s operating range.
2. Remote mount the device away from process and
environmental conditions.
3. Reset the device.
4. If the condition persists, replace the device.
Capacity
Denied
The device has failed to
acquire the wireless
communication
bandwidth necessary to
support the configured
update rates.
1. Obtaining the bandwidth may take some time
depending on the configured update rates and
other devices in the network. Wait several minutes
to see if the error resolves itself.
2. There may be too many devices attached to the
WirelessHART network, or the update rates may be
too fast. Try using a different network, or slowing
down the update rate on one or more devices.
Table 5-2. Interpreting PlantWeb
™
Statuses
PlantWeb
status
Notification Description Recommended action(s)