Reference Manual

37
Reference Manual
00809-0100-4045, Rev AB
Troubleshooting
March 2016
Troubleshooting
5.3 Remote troubleshooting
Table 5-2. Interpreting PlantWeb
™
Statuses
PlantWeb
status
Notification Description Recommended action(s)
Good None Functioning properly No action required
Advisory
Database
Storage Error
The device has failed to
write to the database
memory at some point in
the past. Any data written
during this time may have
been lost.
1. Perform a Device Reset.
2. If logging dynamic data is not needed, this advisory
alert can be safely ignored.
3. If the condition persists, replace the device.
High Power
Active
The device is operating in a
high power mode. This is
not recommended for this
device.
1. Disable high power mode.
Simulate
Active
The device is in simulation
mode and may not be
reporting actual
information.
1. Verify that simulation is no longer required.
2. Disable simulation mode.
3. Reset the device.
Non-Critical
User Data
A user written parameter
does not match its
expected value.
1. Restart the device.
2. Reconfirm all configuration items in the device.
3. Restore the default settings and reconfigure device.
4. If the condition persists, replace the device.