Xtensys UNIVERSAL MATRIX CONSOLE SWITCH INSTALLATION AND OPERATIONS MANUAL Preliminary Manual Release 11/30/2006 10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933-7673 WWW.ROSE.
LIMITED WARRANTY Rose Electronics warrants Xtensys™ to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this oneyear warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced parts become the property of Rose Electronics.
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
TABLE of CONTENTS Contents Disclaimer........................................................................................................................................................................ 1 About this manual............................................................................................................................................................ 1 Introduction....................................................................................................................
Figures Figure 1. Models - Front View ......................................................................................................................................... 4 Figure 2. Models – rear view........................................................................................................................................... 5 Figure 3. Menu structure ...........................................................................................................................................
INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product at any time without notice.
Features Security Unique configuration password for persons authorized to perform configuration maintenance.
Cable requirements Cabling for the User Station to the Xtensys switch and from the Xtensys switch to all connected computers, servers, and serial devices require CATx cabling. For each connected computer a Catx transmitter is needed. The transmitter connects directly to the keyboard, monitor, and mouse ports on the computer and sends this data via CATx cable to the Xtensys switch. Total CATx cable length (user station to Xtensys to computer should not exceed 1,000 feet).
MODELS Xtensys models (front) Models Description / Indicators User station Power / Status Indicators 8X / 16X / 32X switch Power / Status Indicators 48X / 64x switch Power / Status Indicators PS/2 – USB Xtensys Transmitters Figure 1.
Xtensys models (rear) Models Description / Connectors User station Power: ICE 320 receptacle Link: RJ45F * Keyboard/Mouse: PS/2 & USB * Video: HD15F Serial: DB9M CPU / KVM: RJ45F Xtensys Switch Power: ICE 320 receptacle Link: RJ45F * Keyboard/Mouse: PS/2 & USB * Video: HD15F Chassis can be configured with: 4 KVM Inputs and: 8, 16, or 32CPU ports Xtensys Switch Power: ICE 320 receptacle Link: RJ45F * Keyboard/Mouse: PS/2 & USB * Video: HD15F Chassis can be configured with: 4, 8, 12, or 16 KVM Inputs and: 4
SITE PLANNING System Overview The Xtensys switch is designed with the latest in KVM switching technology. It has the capability and flexibility to configure to most keyboards, video monitors, mice, servers, computers, and serial devices. The Xtensys switch provides the framework for a complete switching system. Remote users, computers, servers, and serial devices all interface to the Xtensys switch over CATx cabling. The Xtensys design makes the unit easy to install, expand, and maintain.
System security Security is a very important concern, especially in the environments most Xtensys switches are commonly installed in, such as data centers and server rooms. The Xtensys system can be secured with a unique configuration password allowing only authorized personnel access to the configuration menus and the system set-up functions, including creating and assigning users, profiles, and groups. Each user can be assigned a unique password that controls the type of access to the connected equipment.
INSTALLATION Switch installation – Single unit PLEASE REFER TO THE SAFETY SECTION BEFORE INSTALLATION The basic installation of a single Xtensys switch is an easy and straightforward procedure. To install a single switch, perform the below steps for all computers/servers/serial devices that will be connected. It is recommended that all computers and servers be powered off. NOTE: When entering information into the Xtensys menu system, use the numeric keys above the keyboard for entering numbers.
MENU SYSTEM Menu Structure Xtensys Menu Structure Main Menu System Computer System settings Configure password Global address Serial console protocol Keyboard settings Hotkey PC keyboard rate PC Keyboard delay Sun keyboard language Appearance Menu color scheme Screen saver Screen saver time Background color Text color Position Fadeout Status Computer name Type Language Computer Connection Device Video Expanded Computer Save Menu language selection KVM KVM name Resolution Start User Group Configu
Menu System Main Menu Figure 4. Main configuration menu Save all changes made. If not saved, changes will be lost when power is removed from a Unit. The Main configuration menu is the starting point for the configuration menus. From this menu, you can configure the System, Computers, KVMs, Users, Profiles, Groups, and Languages. To display the “Main menu”, press and release the left control [Ctrl] key, then the F12 key.
Configure system Figure 5. Configure system menu Selecting “System” from the main menu displays the “Configure system”” menu. This menu allows you to configure the System, KVM keyboard, and Appearance settings. Each “Configure system” section is explained below. “System settings” Configure password (Default: no password) The “Configure password” selection is used to add a new or change an existing configuration password. This password prevents unauthorized access to the configuration menus.
PC keyboard rate (chars/sec) (Default: 20) This option adjusts the KVM keyboard action when you hold down a key to repeat a single character. Valid inputs are 1-31. PC keyboard delay (Default: Fast) This option adjusts the delay between when a key is pressed and held and when it begins to send repeated characters to the selected computer.
Background color / Text color (Default: Background = Cyan / Text = Black) This option sets the background or text colors for the connection status and computer select screens. Colors can be one of eight solid or transparent colors. To change the background or text color, select it from the menu and press [Enter]. The color selections will display showing the solid and transparent color choices. Use the arrow keys to select the desired color and press [Enter].
Configure computers Figure 6. Configure computer menu The “Configure computer” menu allows you to change each selected computers name and type. The left (untitled column) indicates the logical location (port) that the computer is connected to. Computer name (Default: Computer x) To change the computer name, select it from the menu and press [Enter]. An input box will display to enter a new computer name. Type in the new name and press [Enter]. Names can be 16 characters in length, case sensitive.
Configure KVM Figure 7. Configure KVM menu The “Configure KVM” menu allows you to change each selected KVMs name, resolution, start, and user parameters. KVM name (Default: KVM Station x) To change the KVM name, select it from the menu and press [Enter]. An input box will display to enter a new KVM name. Type in a new name and press [Enter]. KVM names can be 16 characters in length, case sensitive.
User (Default: User xx) This field is used to assign a specific user to a KVM station. To change the user, first select the KVM station, then select the user field and press [Enter]. A selection box will display a list of user names followed by “Login”. Select the user to assign to the selected KVM station and press [Enter]. Use the page up/down keys to display more users. If “Login” is selected, the KVM user must login with their user ID and assigned password to gain access to the KVM station.
Configure user Figure 8. Configure user menu The configure user menu is used to define a user name, assign an access password, and assign a specific profile to the user. Duplicate names are acceptable; however, all persons using the same user name will have the same access rights. User name (Default: User xx, where x = 1 to 80) To change a user name, select it and press [Enter]. An input box will display. Type in a new user name and press [Enter]. (8 characters max.
Configure Profile Figure 9. Configure profile menu The configure profile menu is used to assign computer access levels, modes, share, scan and logout times. Name (Default: Profilxx, where xx = 01 to 80) The profile name can be changed to any name up to 8 characters in length. The name can be a specific user, a group of users within a department, a business department, or any name that defines the profile. To change the profile name, select the one to change and press [Enter]. An input box will display.
Scan (Default: 5 seconds) When a user invokes the scan function, this feature sets the time the video is displayed before switching to the next sequential computers video. To change the scan rate, select the profile, then the scan rate to change and press [Enter]. An input box will display. Type in a new scan time and press [Enter]. Valid scan times are 0 to 9999.
Configure Group Figure 10. Configure group menu The configure group menu allows you to assign a computer to one or more groups. Users that are assigned a profile that contains a specific group name can only access the computers within that group. It they try to access a computer that is not within the assigned group, the error “Not in access group” will display in the connect box. The left computer column displays the computer names. To change a group name, select it and press [Enter].
Configure language Figure 11. Configure language menu Selecting “Language” from the “Main” menu displays a choice box with 6 different language options. Select the language needed and press [Enter]. This changes all the menus and displayed information to that selected language.
System status The system status display is a very powerful and useful tool for monitoring, troubleshooting, and reporting the connection status, computer status, video status and device status. The status screens display reported information from all devices connected in the system. Connection status display This screen displays the KVM name, the CPU name the KVM is connected to, the User name, Mode, and Time. Figure 12. Connection status display Pressing the F3 key displays the Computer status Figure 13.
The computer status display reports the firmware version (FM column) of the CATx transmitter connected to each computer. The uptime, CPU voltage, temperature and users are also reported. Pressing the F4 key will display the video status for each connected computer. Figure 14. Video status display The video status display reports the resolution, lines, and CATx cable distance for each connected computer. Pressing the F5 key displays the device status.
Save menu Figure 16. Save menu When changes are made to any configuration, they must be saved in flash memory to insure that the changes will be active after a power cycle. It is recommended that all users be logged off from all systems prior to saving any configuration changes. To save the settings, select save and press [Enter]. A YES/NO selection box will display. Choose “YES” to save the changes to flash memory on all powered-on Xtensys switches. Choose “NO” for temporary or incorrect changes.
Operating Instructions User operating instructions The following instructions apply to all Xtensys switches and user stations. This section explains the operating functions of the on-screen displays, the login procedure, connect procedure and other commands needed to easily use the Xtensys switch and its capabilities. To start using your Xtensys switch, you first need to become familiar with the keyboard commands. The available keyboard commands are shown in Table 1.
Login Control Room User ID Password Figure 17. Login screen Once you have access to a user station, you can switch to any of the connected computers provided your security profile allows access to that computer. To connect to a computer, you can use the “Direct CPU Connect” keyboard command or the “Computer select” menu. (See Table 1) To access the “Computer select” menu, press and release the left [Ctrl] key, then press the [Esc] key. The computer select menu shown will display.
SERIAL FEATURES Serial port usage (RS232) The following procedure for establishing a connection from your standalone computer or Notebook computer to the Xtensys switch’s serial port uses Windows HyperTerminal™. Refer to your users manual if a different communication program is being used. To access an Xtensys serial port, the following items are required: A serial cable (RJ12, 6-wire connector and an appropriate adapter for the computer's serial port).
File Edit View Call Transfer Help Serial options menu 1) 2) 3) 4) Receive new main program or kernel from serial port (this card only) Send this unit’s main program to other units Reset configuration data to factory defaults (this card only) Exit (restart the unit) Enter choice - - > Option 1. Receive new main program or kernel from serial port (This card only) When new main or kernel programs are available, they can be obtained from Rose Electronics or downloaded from our web site at www.rose.com.
SERIAL FEATURES You may receive one of the following errors during the file transfer function: checksum error, record error, or data error. These messages are followed by: Receive failed Try again Y/N These error messages may be caused by any of the following items: Corrupted firmware upgrade file. Loose or defective RS232 cable. RS232 protocol not configured correctly. Bad transmit or receive levels. Hardware problem on transmit or receive side.
SERVICE Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more information.
SAFETY Safety This Xtensys switch has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the Xtensys switch should be used with care. To protect yourself from possible injury and to minimize the risk of damage to this Unit, read and follow these safety instructions. Follow all instructions and warnings marked on this Unit. Except where explained in this manual, do not attempt to service this Unit yourself.
Safety and EMC Regulatory Statements Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillées. WARNING Dans la documentation, un WARNING indique un danger susceptible d’entraîner des dommages corporels ou la mort. CAUTION Un texte de mise en garde intitulé indique un danger suscep-tible de causer des dommages à ‘équipement.
TROUBLESHOOTING Troubleshooting Computer does not boot, keyboard or mouse error received CPU cable is loose. Re-seat cable and hit F1 to continue or reboot computer. Wrong cable plugged in. Keyboard and mouse cables on PS/2 transmitter reversed. CATx cable is defective. Try using aCATx cable from another computer. If problem goes away, cable is defective. Port on Xtensys is defective. Try using another port on the Xtensys. If problem goes away, port is defective. Port on computer is defective.
APPENDICES Appendix A.
Appendix B. General specifications Dimensions Weight Power Resolution Environmental Connectors Power: CPU: User Station: Local KVM: Keyboard / Mouse Chassis Scan Interval Indicators Switches 17.0 W x 10.0 D x 1.75 H (in) 43.24W x 25.42D x 4.4H (cm) 8.7 lbs / 3.
Appendix C.
Appendix D. Quick Start Guide The following guide will help you understand the basic single unit installation and operation procedures for the Xtensys system. The Xtensys system consists of the Xtensys switch and a remote user station for each remote user. The switch connects to your computers and to the remote user stations via CATx cabling. This greatly reduces cable bulk and cost. Connecting keyboards, monitors, and mice to the remote user stations requires no additional cables.
Step 1 – Connect the User Station(s) Connectors (left to right) (1) RJ45F – Link to Xtensys (4) USB Type A (2) MiniDIN6F (keyboard/mouse) (1) DB9M (serial device) (1) HD15F (monitor) (1) +5v input Depending on your model, up to 16 user stations can be connected to single Xtensys. To install the user stations, first connect a CA from the RJ45F link connector to the one of the Xtensys RJ45F user ports. Next, connect your KVM station (keyboard, monitor, and the user stations PS/2 or USB and HD15F connectors.
Operating procedure With all connections in place and the system powered up, you can connect and fully control all connected computers and serial peripherals as if you were directly connected to that piece of equipment. To switch the KVM station to any connected computer, press and release the attention key (left Ctrl key), then enter the CPU port to switch to.
Appendix E. Video adjustment keyboard commands These keyboard commands can be used to perform a cable length measurement and fine tune the video gain and equalization. Video Setting Keyboard Commands Video gain, equalization, red skew, green skew, and blue skew can be adjusted if needed using simple keyboard commands. To adjust these components, first invoke the computer select OSD by pressing the left control key, then the escape key.
10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933-7673 WWW.ROSE.