TM PROFESSIONAL KVM SWITCH WITH ON-SCREEN DISPLAY INSTALLATION AND OPERATIONS MANUAL 10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 WWW.ROSE.
LIMITED WARRANTY Rose Electronics warrants the UltraView Pro ™ to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced parts become the property of Rose Electronics.
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
TABLE OF CONTENTS Contents Disclaimer ...................................................................................1 Introduction / System overview.....................................................1 Features ..................................................................................2 Package contents.....................................................................2 Compatibility ............................................................................3 Rose Electronics web site.......
Figures Figure 1. UltraView models........................................................ 5 Figure 2. Rear Panel ................................................................. 6 Figure 3. UltraView Pro to CPUs ...............................................10 Figure 4. Cascading units.........................................................11 Figure 5. Main configuration menu ............................................13 Figure 6. Configure system menu .............................................
INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.
All UltraView Pro models can easily be expanded by chaining the units together and configuring the system using the on-screen configuration menus. Using 4 port units (“M” chassis), you can expand the UltraView Pro to 16 computers. Using 16 port units (“C” chassis) you can expand to 256 computers. Features ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ ¾ Access up to 256 computers from one KVM station. Supports PC or Multi-platform systems. On-screen display for easy configuration and CPU switching.
Compatibility Computers Industry standard PCs, Sun, Unix computers such as RS/6000, HP, SGI, DEC, and others. Monitors VGA, SVGA, XGA, RGB, Composite Keyboards PC/Unix US, most foreign Qwerty keyboards, Korean and Japanese, keyboards with or without Windows keys (101, 102, 104, 105, 106, 109 keys), USB*, Sun**, Apple ADB**. Some older XT/AT auto-sensing keyboards may not be compatible.
CPU connection All CPU connectors on the UltraView Pro are DB25F. The CPUs are connected to the UltraView Pro using a CPU cable designed to interface with the CPU type such as a PC, SUN or Apple. A CPU cable is needed for each connected Computer. Cascading Units The UltraView Pro is designed to allow for expanding from a single unit to multiple units. When set up in this configuration, one unit is designated as the master unit and the other UltraView Pro units are designated as slave units.
MODELS UltraView Pro models “M” chassis “B” chassis “C” chassis Figure 1. UltraView models Label Power Description Power LED (Green when unit is on) On/Off “M” chassis only. In = ON Out = OFF LEDs Indicator LEDs; Numbered pairs of LEDs shows status and power of connected computers. + Connects to the next sequential CPU, - Connects to the previous sequential CPU. + And – switches* Table 1.
UltraView Pro models (rear) “M” Chassis “B” Chassis “C” Chassis Figure 2. Rear Panel Label Connector Description Power “M” Chassis only DIN 5F – Power adapter connector. None “B” and “C” Chassis IEC320 power receptacle w/on-off switch. 1 – 4 (“M” chassis) 1 – 8 (“B” chassis) 1 – 16 (“C” chassis) DB25F – CPU adapter cable connectors. MONITOR/ KEYBOARD/ MOUSE DB25F – KVM cable connector. RS232 RJ12 6-conductor jack Table 2.
CABLES UltraView Pro Cables (See Appendix C for cable part numbers) UltraView Pro to KVM station cable The KVM cable connects a keyboard, video monitor, and mouse to the UltraView Pro. The KVM cable is configured with a DB25M connector on one end and a connector for the keyboard, video, and mouse cables on the other end. These KVM cable connectors should be compatible with the types of connectors that are on your KVM stations keyboard, monitor, and mouse cables.
INSTALLATION Organizing the system It is recommended that before any UltraView Pro configuration or cable connections be made, plan how the system will be laid out, the placement of the CPUs and the placement of the UltraView Pro. Take into consideration the cable lengths needed to connect to the KVM station and each CPU. Identify which CPU will be connected to computer 1’s DB25 connector, computer 2, and so on.
The green POWER LED will turn on and the power-on diagnostic message will display on the KVM monitor. If the KVM monitor is slow to acquire sync, the power-on diagnostic may not be seen. Computer 1 is automatically connected on power-up. On the front panel, the SELECT 1 LED will light and computer 1’s label will display in the lower left corner of the KVM monitor for 5 seconds, then disappear. Step 3.
CPU 2 CPU 1 UltraView Pro 8 port CPUs 3-8 KVM station (4 CPUs can be connected using a 4-port unit, 16 using a 16-port unit) Figure 3. UltraView Pro to CPUs Installation - Cascading units The UltraView Pro units can be cascaded together to expand the number of computers that can be accessed from the KVM station. When cascading units, one unit becomes the “Master” unit and all others are “Slave” units. Each computer port on the master unit can be connected to a slaves KVM connector.
SLAVE #2 Up to 8 UltraView Pro Slaves can be connected* CPUs 9-16 SLAVE #1 CPUs 1-8 MASTER CPUs 17-22 KVM station (4 units can be cascaded using a 4-port master, 16 using a16-port master) Figure 4. Cascading units Slave unit installation To properly install the slave units, follow the below steps. (See the Configure System menu section for detailed instructions) 1.
8. Next, select “Expansion width” from the configure system menu and press enter. Enter the number of computer ports on a slave unit and press enter. This setting determines how many computers are on an expansion unit and determines which computer number is associated with which physical connector. If all expansion units have an equal number of ports, enter the number of ports on one expansion unit for the width number.
CONFIGURATION MENUS Main configuration menu UltraView Pro version UP18 Copyright 2000 – 02 Rose Electronics Main configuration menu Configure system Configure computers Configure overlay Configure security Exit Use arrow keys to highlight selection and press enter or press escape to exit View/change keyboard, mouse, expansion, and scanning Figure 5. Main configuration menu The UltraView Pro uses a command to establish communication to the UltraView Pro and not a CPU.
Configure system menu Configure system Keyboard and mouse type Keyboard PC 104/105 Mouse PS/2 Expansion Maximum computers Expansion width Expansion units 8 0 16 Scan settings Scan time (seconds) Scan mode Power on scan 5 Off Off Keyboard settings Rate Delay Sun language 20 Fast US Change key mapping from PC keyboard to Sun or Apple computer Figure 6. Configure system menu By selecting “SYSTEM” from the main menu and pressing enter, the “Configure system” menu will display.
Expansion If your system consists of cascaded units, the expansion section of the Configure System menu must be properly configured to provide the needed information to manage the slave units. It is recommended that all slave units have the same number of CPU ports. To change the “Maximum computers”, “Expansion width”, and “Expansion units”, use the up/down arrow keys and select the item and press enter. An input box will display for a new value.
Scan time (seconds) To change the scan time, highlight “Scan time” and press enter. An input box will display for a new value. Enter the new scan time in seconds and press enter. Valid entries are 1 to 999. Scan mode This value turns scanning on or off. To change this value, select “Scan mode” and press enter. An input box will appear. Select “On” or “Off” and hit enter. Power on scan Setting this value to “On” will enable scanning when the UltraView Pro is powered on.
Delay This setting is for PC keyboards only. It is used to adjust how long, after a key is depressed and held, that key starts to repeat. To change the delay value, select “Delay” and press enter. A list box will display showing the choices available. Use the up/down arrow keys to select the delay rate wanted and press enter. The choices are: n n n n Slow (1 second) Medium (750 ms.) Fast (500 ms.) Fastest (250 ms.
Configure computer menu Configure computers Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Computer name Keyboard Mouse Computer 1 PC2 PS/2 Computer 2 PC2 PS/2 Computer 3 PC2 PS/2 Computer 4 PC2 PS/2 Computer 5 PC2 PS/2 Computer 6 PC2 PS/2 Computer 7 PC2 PS/2 Computer 8 PC2 PS/2 Computer 9 PC2 PS/2 Computer 10 PC2 PS/2 Computer 11 PC2 PS/2 Computer 12 PC2 PS/2 Computer 13 PC2 PS/2 Computer 14 PC2 PS/2 Computer 15 PC2 PS/2 Computer 16 PC2 PS/2 Name of computer up to 16 characters Figure 7.
Keyboard To change a computers keyboard and/or mouse, use the up/down arrow keys to select (highlight) which computer to change the keyboard or mouse. Use the left/right arrow keys to select either the keyboard or mouse to change and press enter. A window will appear listing the keyboard or mouse types available. Use the up/down arrow keys and select the correct keyboard or mouse type needed for the selected computer and press enter. The keyboard or mouse type will change to the new type.
Configure overlay Configure overlay Miscellaneous Color scheme Resolution Screen saver Screen saver time (seconds) Aquarium PC1 640x480x60Hz Black screen 0 Computer select window Background color Text color Position Transparent blue White x= 3 y= 3 Computer label Background color Text color Position Show computer number Fade out (seconds) Font Transparent magenta Yellow x = 3 y = 90 Yes 20 16x32 classic Colors of the configuration menu Figure 8.
Resolution Use this configuration to set the resolution for the KVM stations video if no computer video is present. To change the setting, select “Resolution” and press enter. A selection box will appear listing the choices. The default setting is PC2, 640 x 480 @ 60Hz.
Configure overlay - Computer select window The “Computer select window” section allows you to change the background and text colors of the computer select window, and the text position on the screen. Use the up/down arrow keys to select the item to configure and press enter. DO NOT set the background and text colors the same. Background color To change the background color, select “Background color” and press enter. A color selection box will display showing the available background colors.
Background color To change the background color, select “Background color” and press enter. A color selection box will display showing the avai lable background colors. Use the arrow keys to select either a solid or transparent color and press enter. The default background color is Transparent blue. The choices are the same as the background colors for the computer select window. Text color To change the text color, select it and press enter.
Font This item sets the font type for the computer label. To change the font, select “Font” and press enter. Use the up/down arrow keys to select a new font type and press enter. The font choices are: n n n n n n 8 x 16 modern 8 x 16 classic 16 x 24 modern 16 x 24 classic 16 x 32 modern 16 x 32 classic The actual size of the font will vary depending on the resolution of the video. As the resolution increases, the fonts become smaller. The modern font is sans-serif, the classic is similar to Times.
Configuration password To assign a “Configuration password”, select it from the “Configure security” menu and press enter. An input box will appear. Type in the desired configuration password (case sensitive, 8 chars/max) and press enter. A confirmation box will display, re-type the password and press enter. When the password is saved, the next time the configuration menu is called up (, F12), this password must be entered.
OPERATION Selecting a computer To connect to a computer, you can select it from the UltraView Pro’s front panel, select it by keyboard commands, select it through the RS232 serial port, or you can select the computer from a computer select window as shown in Figure 10. Selecting a computer from the front panel Using the + and – buttons on the front panel will advance (+) or switch to the previous (-) computer port.
KEYBOARD COMMANDS Keyboard commands The following table describes the available keyboard commands. The key sequence is a press and release of the left control key. Commands following must be entered within 2 seconds. When changes are made, perform the “Keep” command to save.
Mode value Description M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M20 M21 M30 M31 M32 M33 M40 M50 M60 CPU keyboard = PC mode 1 (Some IBMs & PS/1’s) CPU keyboard = PC mode 2 (Most PCs) CPU keyboard = PC mode 3 most (RISC) Unix w/stations CPU keyboard/mouse = Apple ADB CPU keyboard/mouse = Sun CPU mouse = PS/2 mouse – any brand CPU mouse = 2-button serial (Microsoft - 7 bit) CPU mouse (Reserved for future use) CPU mouse/= 3- button serial (Mouse systems) CPU mouse = PS/2 wheel CPU Keyboard/mouse = USB-PC CPU Key
Keyboard command usage When using keyboard commands to enter information to the UltraView Pro, please observe the following guidelines to avoid entering incorrect values or no values. 1. All commands start with a press and release of the left control key. 2. Commands following the press and release of the left control key must be entered within 2 seconds or control reverts to the connected computer and the command will be sent to that computer and not the UltraView Pro. 3.
RS232 PORT Serial Port (RS232) The RS232 serial port on the UltraView Pro’s rear panel is used for sending switching commands from a stand-alone computer or terminal or to load flash firmware upgrades to the unit. An RJ11 cable and an RJ to DB9 adapter are included with the unit. Perform steps 1-3 below to use the serial port. 1. Connect the RJ11 cable to the RS232 serial port on the rear panel of the UltraView Pro and to the RJ11 connector on the adapter. 2.
To update the UltraView Pro’s firmware, first download the latest revision from Rose Electronics web site and save it to a stand-alone computer that is not connected to the UltraView Pro. Connect the RJ11 cable from the UltraView Pro to the serial port of the standalone computer as described in steps 1-3. There are two methods of loading the downloaded programs to flash memory. Method 1 – Using a communication program 1. Press both the - and + switches on the front panel and power on the UltraView Pro.
If any of these errors occur, check the RS232 cable, the connectors, and the adapter. Make sure they are in good working order. Verify the communication program is configured correctly. Enter “Y” to try upgrading the flash again. If programming is unsuccessful, the unit should be serviced. Method 2 – Using the front panel switches with a file copy. 1. Press both the - and + switches on the front panel and power up the UltraView Pro. The UltraView Pro is ready to accept the upgrade file.
TROUBLESHOOTING TROUBLESHOOTING Computer does not boot, keyboard or mouse error received. ¾ Cable is loose, reseat cable and on PC hit F1 to continue or reboot computer. ¾ Wrong cable or keyboard and mouse cables reversed. ¾ Cable is defective; try using cable from another computer. ¾ Port on the UltraView Pro is defective; try using another port on UltraView Pro. If the problem goes away port is defective.
Mouse does not move ¾ Mouse not configured. ¾ UltraView Pro turned off after or not connected when computer booted or application using mouse run. Exit and re-enter application using mouse or issue reset command. ¾ PS/2 mouse was not connected when UltraView Pro powered up or disconnected and reconnected. Issue the reset command or reconfigure the mouse. PS/2 mouse gets out of sync ¾ Cabling was disturbed during mouse movement. Issue the null command once or twice to re-sync the mouse. Update mouse driver.
SERVICE AND MAINTENANCE Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more information.
SAFETY Safety This UltraView Pro KVM switch has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the UltraView Pro should be used with care. To protect yourself from possible injury and to minimize the risk of damage to this Unit, read and follow these safety instructions. n Follow all instructions and warnings marked on this Unit.
Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. CAUTION A CAUTION in the manual denotes a hazard that can damage equipment. Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and have taken appropriate steps.
Informations concernant la sécurité Symbole de référence à la documentation. Si le produit est marqué de ce symbole, reportez-vous à la documentation du produit afin d’obtenir des informations plus détaillées. WARNING Dans la documentation, un WARNING indique un danger susceptible d’entraîner des dommages corporels ou la mort. CAUTION Un texte de mise en garde intitulé indique un danger suscep-tible de causer des dommages à ‘équipement.
APPENDICES Appendix A.
Appendix B.
Appendix C. General Specifications The UltraView Pro part number is Uxy-zUB Where x = platform, E = PC, SUN, Apple, Unix (Multi-platform) P = PC and Unix computers (PC) Where y = chassis size, M (mini), B (low), C (high) Where z = number of ports (2, 4, 8, 12, or 16) Size M chassis Weight Environment Power Connectors Video bandwidth Video sync Chassis Controls Indicators Approvals 8.8 x 4.85 x 1.75 in. 22.3 x 12.3 x 4.4 cm. B chassis 16.7 x 4.85 x 1.75 in. 42.4 x 12.3 x 4.4 cm. C chassis 16.7 x 4.
Appendix D. Rack mount instructions The UltraView Pro can be mounted in a rack using the Rackmount kits from Rose Electronics. The optional rack mount kit includes the following items: ¾ Two black anodized mounting brackets. ¾ Four 6-32 x 3/8” flat head mounting screws. To rack mount your UltraView Pro, attach the two rack mounting brackets to your unit with the short flange against the unit using the four screws provided.
Appendix E. Rack mount illustration Appendix F.
Appendix G. Video distance capability The table below shows the distances, resolution, and quality of video that can be expected with normal or coax cabling. This table applies to the MASTER unit only. There will be some degradation when units are chained together.
10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 WWW.ROSE.
