CrystalView Plus USB ENHANCED CAT5 KVM EXTENDER INSTALLATION AND OPERATIONS MANUAL 10707 Stancliff Road Houston, Texas 77099 Phone: (281) 933-7673 Internet: WWW.ROSE.
LIMITED WARRANTY ® Rose Electronics warrants the CrystalView Plus™ USB to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below. Repair parts and replacement units will be either reconditioned or new. All replaced parts become the property of Rose Electronics.
FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions may cause interference to radio communication.
EUROPEAN UNION DECLARATION OF CONFORMITY ACCORDING TO COUNCIL DIRECTIVE 89/336EEC & 73/23EEC This equipment is in conformity with the protection requirements of the following Council Directives: The Declaration of Conformity is based upon compliance of the product with the following harmonized standards: EN55022: Class A EN55024
TABLE OF CONTENTS Contents Disclaimer ...................................................................................................... 1 System introduction ....................................................................................... 1 Features .................................................................................................... 2 Compatibility ............................................................................................. 3 Package contents ....................
Figures Figure 1. Dual Video (Local models) ............................................................. 4 Figure 2. Dual Video (Remote models) ......................................................... 5 Figure 3. Dual Video Connections ................................................................. 9 Figure 7. Color skew delay compensation................................................... 16 Figure 8. Video Test Card............................................................................
INTRODUCTION Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assumes no responsibility for errors or omissions. Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein. The manufacturer reserves the right to change the specifications, functions, or circuitry of the product without notice.
Features Available in single and dual video models Extend a KVM station from a CPU using a single CAT-x cable. (Up to 650 feet at resolutions of 1600 x 1200 @ 60Hz, 1,000 feet for the resolutions of 1280 x 1024 @ 75Hz.) Supports Serial, and full stereo audio Operates as a full-speed composite USB device, compatible with any USB 1.1 or 2.
Compatibility Computers PCs with standard USB keyboards and USB mice Monitors VGA to UXGA HV, Composite, Sync-on-green, Keyboards USB type keyboard. Mouse USB Wheel mouse Serial Devices (Serial/Audio model only) Touchscreens, Graphic Tablets, Serial printers/plotters, Computer terminals Serial mice, Other standard asynchronous serial devices.
MODELS Dual video Local models Front view Rear view Figure 1. Dual Video (Local models) Connectors: Front RJ45 Rear HD15F USB (2) CATx cable connection (front panel) CPU video connection.
Dual video Remote model Front view Rear view Figure 2. Dual Video (Remote models) Connectors: Front RJ45 Rear Remote HD15F USB Power CATx cable connection (front panel) (2) KVM video connection.
CABLES Cables Local Unit to CPU cables Video - HD15MM cable for each CPU video output (1 or 2) USB – Standard USB Type B to Type A Remote Unit to KVM station cable The USB keyboard, video monitor, and USB mouse cables on the remote KVM station can connect directly to the CrystalView Plus USB Remote unit Stereo speakers and a microphone can also connect directly to the remote unit’s audio ports.
If you want to use a microphone on the remote unit, there are two ways to set this up: 1. Method #1 a) Connect the “LINE OUT” connector on the local unit to the “MIC” input on the CPUs sound card b) Connect a microphone to the remote units “LINE IN” connector c) Adjust the sound card to provide an additional +20dB of amplification. 2.
INSTALLATION Installation Please refer to the safety section first before proceeding with any installation or configuration of the CrystalView Plus USB. Installation of the CrystalView Plus USB consists of three easy steps. 1. Connect the cables to the equipment. 2. Applying power. 3. Adjust the video channels (if needed). More advanced users can refer to Appendix E for a quick installation and video compensation adjustment guide.
Connecting the cables CATx CABLE LOCAL REMOTE Dual Video + USB connection KVM STATION Figure 3. Dual Video Connections Local unit to CPU cabling Use standard HD15MM cables to connect the primary and secondary video outputs from the video card to the local unit’s HD15F connectors. A type A to Type B USB cable connects from the computer to the units Type A connector. Connect a primary and secondary monitor to the HD15F connectors for local viewing of both video signals.
Serial port The serial port is a DB9F on the local unit and DB9M on the remote unit. The serial port on the remote unit is the same as the DB9M serial connector on your computer. Serial devices such as Touchscreens can connect directly to the serial port on the remote unit . Audio ports A set of powered computer speakers can connect directly to the CrystalView Plus USB remote unit’s line level audio out connector. A powered or nonpowered microphone can connect to the Line level audio in (MIC) connector.
KEYBOARD COMMANDS Keyboard commands Note: Use only the numeric keys above the keyboard to initiate the keyboard commands from the remote unit. Do not use the numeric keypad. NOTE: All keyboard commands are initiated from the Remote unit. Before any keyboard command can be issued, the unit must be in the command mode and a channel selected.
Keyboard command descriptions Command mode – [L-Ctrl] + [L-Shift] + [F10] Entering the command mode sends the remote units keyboard instructions to the CrystalView Plus USB Local unit instead of the connected computer. In the command mode, the yellow LED on the remote units RJ45 connector for channel 1 will light indicating that the unit is in the command mode. The keyboard status LEDs (Num lock, Caps Lock, and Scroll Lock) will flash indicating which channel is selected.
Reset EQ & Delay values – [L-Ctrl] + [Home] Issuing this command resets the LF and HF equalization and the red, green, and blue delay values for the selected channel. Next Assisted EQ setting – [L-Ctrl] + [PgUp] This command resets the LF and HF equalization settings, then each time the command is issued, incrementally steps through a table of preset LF and HF equalization values for different cable lengths in 25m increments from 0 to 375m.
Toggle GREEN delay – [L-Ctrl] + [G] Each time this command is issued, the GREEN video component delay is toggled between 0 and 19ns. Toggle BLUE delay – [L-Ctrl] + [B] Each time this command is issued, the BLUE video component delay is toggled between 0 and 19ns. (Refer to Figure 6 for LF and HF adjustments) Reset EQ values – [L-Ctrl] + [End] Issuing this command will reset the HF and LF equalization values for the selected video channel to zero. Color delay values are not affected.
Reset keyboard and mouse – [F1] Pressing the [F1] key while in the command mode will reset the keyboard and mouse, and then exit the command mode. Use this command if the keyboard or mouse lock up or the mouse does not initialize properly. Send NULL mouse byte – [F3] Pressing the [F3] key while in the command mode will send a NULL byte to the system and then exits the command mode. Use this command to resynchronize an out of sync mouse. This command may need to be issued several times to re-sync the mouse.
VIDEO ADJUSTMENTS Adjusting the video All video adjustments are performed from the remote unit. Make sure all connections are in place and the video from the computer(s) connected to the local unit are powered up and operating properly. An online test card has been developed for assisting in the video skew and color delay adjustments. If possible, display this test card on the remote unit to adjust. The online location of the test card is: http://www.rose.com/htm/crvtestcard.htm.
Black on White White on Black White on Gray Black on gray White on Cyan Yellow on gray Red on gray Red on black Green on black Blue on black SKEW SKEW KVM EXTENDER TEST CARD Figure 5. Video Test Card To begin adjusting the LF and HF equalization, display the text card as shown in Figure 5. Observe the “H” in the lower left corner of the test card. Compare it with the example shown in Figure 6 and adjust the LF or HF equalization to obtain sharp clean image edges.
In summary, adjusting the video consists of: 1. Enter the Command Mode 2. Select the video channel to adjust 3. Display the test card or a created straight line graphic that is equally divided into three color parts, RED, GREEN, and BLUE 4. Adjust the RED, GREEN, and BLUE delay to align the three colors 5. Observe the “H” in the lower left corner of the test card or display some text on a white background. 6. Adjust the LF and HF Equalization to eliminate smearing or bright streaks 7. Save the settings 8.
OPERATING INSTRUCTIONS Operating instructions- All units Once the Remote and Local Units are connected and configured, the Remote KVM station’s keyboard, video monitors and mouse will function as if it were directly connected to the CPU. All applications, upgrades and PC configurations can be performed normally. Each RJ45 connector on the remote unit has two LEDs. The left LED is yellow, the right one is green. The green LED on all channels will flash if a video signal is being received from the local unit.
DDC Emulation The CrystalView Plus USB local unit emulates a universal monitor (both channels) and communicates with the graphic card that it is capable of all standard video resolutions and refresh rates, including several wide screen modes. This emulation ensures that the majority of graphic cards and monitors will operate correctly. If the default DDC information does not provide the required graphic mode needed, the DDC information from the remote monitors can be read and stored in the local unit.
USB Descriptor Transfer The local unit emulates a standard USB keyboard and mouse. This emulation is normally sufficient for general KVM use. To support nonstandard (device specific) features such as multimedia keyboards, the USB descriptor from these non-standard USB devices can read and saved to the local unit. At present, the descriptor transfer is limited to support for multimedia keyboards. Check with technical support for any additional USB devices that may have been added.
TROUBLESHOOTING Troubleshooting The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView Plus USB and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView Plus USB that is not covered in this manual, please contact Rose Electronics for technical support. Image is not sharp / smeared Improper video equalization adjustment. Check CATx cable connections.
Only video is required, but no picture appears. The probable cause is that power to the Local Unit is not applied. The Local Unit obtains its power from the CPUs USB port. A USB cable must be connected from the Local Unit to the CPU even if no keyboard or mouse is required. A supplementary power supply can be obtained that connects to the Local Units USB connector. No sound at the Remote Units speakers or headphones. Audio cable loose or defective. Audio cable in the wrong connector.
SERVICE and SUPPORT Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts. In the event a Unit needs repair or maintenance, you must first obtain a Return Authorization (RA) number from Rose Electronics or an authorized repair center. This Return Authorization number must appear on the outside of the shipping container. See Limited Warranty for more information.
SAFETY Safety The CrystalView Plus USB KVM extender has been tested for conformance to safety regulations and requirements, and has been certified for international use. Like all electronic equipment, the CrystalView Plus USB should be used with care. To protect yourself from possible injury and to minimize the risk of damage to the Unit, read and follow these safety instructions. Follow all instructions and warnings marked on this Unit.
Safety and EMC Regulatory Statements Safety information Documentation reference symbol. If the product is marked with this symbol, refer to the product documentation to get more information about the product. WARNING A WARNING in the manual denotes a hazard that can cause injury or death. CAUTION A CAUTION in the manual denotes a hazard that can damage equipment. Do not proceed beyond a WARNING or CAUTION notice until you have understood the hazardous conditions and have taken appropriate steps.
APPENDICES Appendix A. General specifications Maximum resolution 1600 x 1200 @ 60 Hz (Less than 650 feet / 200M) 1280 x 1024 @ 75 Hz (650 -1,000 feet / 200 – 300M) Video compatibility Analog VGA to UXGA, RGB Video levels 0.7V P-P Video coupling DC Sync type Separate/composite TTL level Sync on green Sync polarity is preserved. Keyboard / Mouse Standard HID keyboards and mice, Hubs Skew adjustment 2.
Dimensions Local Unit Single video Single video w/serial-audio Dual video Dual video w/serial-audio Remote Unit Single video Single video w/serial-audio Dual video Dual video w/serial-audio Shipping Weight Local Unit / Remote unit Single video Single video w/serial-audio Dual video Dual video w/serial-audio 28 Width In / mm Depth In / mm Height In / mm 4.88 / 124 4.88 / 124 4.88 / 124 5.71 / 145 4.44 / 113 4.44 / 113 4.44 / 113 4.44 / 113 1.18 / 30 1.73 / 44 1.73 / 44 1.73 / 44 5.51 / 144 5.
Appendix B. Parts and cables Part Number Description CRV-DLU1 CRV-DLU2V Local unit - Single video Local unit – Dual video CRV-RU1V CRV-RU2V /AUD TFR-05D400FSUB-2.1 CAB-08UTPnnn* CAB-D9MFnnn* Remote unit – Single video Remote unit – Dual video Audio & serial option Remote / Optional local power supply CAT-5 UTP cable** DB9M to DB9F (Serial) CAB-SPMMnnn* RM-BR3 Mini-Phone (3.5mm audio cable) Rack Mount shelf * nnn = length of cable in feet. ** CAT-5 cable available from 25 to 1,000 feet. (7.
Appendix C. Rack mount instructions The optional rack mount kit includes the following items: Two black anodized mounting brackets or 3 unit mounting shelf. 6 - 32 x 3/8” flat head mounting screws. To rack mount a single unit, attach the two rack mounting brackets to your Unit with the short flange against the Unit or mount up to three units on the Rackmount shelf. Do not over tighten the screws used to mount the Unit to the mounting brackets or shelf.
Appendix E. Quick Installation/Setup Guide This appendix provides a quick installation and video compensation guide for experienced users. Refer to the complete installation guide for a more detailed set of instructions. Install units 1. Connect Remote unit to KVM, serial & audio devices, additional video monitors and power 2. Connect Local unit to Computer or KVM switch 3. Connect Local unit to Remote unit with CAT5, CAT5e, or CAT6 cable 4. Apply power to all equipment Select video channel to adjust 5.
NOTES: 32 CRYSTALVIEW PLUS USB INSTALLATION AND OPERATIONS MANUAL
10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 Internet: WWW.ROSE.