Instructions

— Method 7: Reset the SMC of your Mac
In many cases, the external DVD player is not showing up or is not recognized by Mac because it does not get enough power.
So you are suggested to reset the SMC of the Mac. Resetting the SMC can solve various power/battery-related issues and
other common problems. Before you start, disconnect the external DVD drive and any other non-essential devices.
* If your Mac has a removable battery:
1. Shut down your Mac and disconnect it from all sources of power, including the battery.
2. Hold the power button for 5 seconds.
3. Reconnect your Mac to the power source and put the battery back in.
4. Turn the Mac back on.
* If your Mac has an unremovable battery:
1. Shut down your Mac and disconnect it from the charger.
2. Hold Shift + Control + Option + Power button for 10 seconds.
3. Release the keys and reconnect the Mac with the power source.
4. Turn the Mac back on.
— Method 8: Remove any virtual machine software
Virtual machines help users to run other systems such as Windows and Linux on Mac. So Mac users can use Windows apps
on Mac without the need to purchase another PC. However, the virtual machine software can sometimes cause conflict with a
physical optical drive. If your external DVD drive is not working on your Mac and you happen to have a virtual machine app on
the computer, consider removing the software.
* If these methods still cannot solve the “cannot be recognized” problem, please contact us directly on Amazon or
[e-mail], we will provide you with further assistance until you’re satisfied.
* If the problem is solved, please continue the next steps to use this device.
Step 6.
The region code of DVD drive on Mac will be automatically set as the DVD you play at the first time. Once you insert a DVD
with a region code which doesn't match the current one of DVD drive, it will ask you whether you want to change the region
code. (CD discs have no region code restrictions)
How to change the DVD region code in Mac computer?
1. Insert the DVD into the CD/DVD drive on your Mac computer. A dialog box will open, prompting you to select a region
for your DVD drive.
2. Consult the DVD package to verify which region code to use. For example, Japan, the Middle East, South Africa and
Western Europe use Region 2, while China uses Region 6.
3. Click the "Change Drive Region to" drop-down menu, and then click the region code.
4. Click "Set Drive Region".
5. Click on the "Lock" icon to save your settings.
These are the DVD region codes:
Region 1 – Canada, the United States, and U.S. territories.
Region 2 – Japan, Europe, South Africa, the Middle East (including Egypt) and Greenland.
Region 3 – Southeast Asia, and East Asia (including Hong Kong).
Region 4 – Australia, New Zealand, the Pacific Islands, Central America, Mexico, South America, and the Caribbean.