Use and Care Manual
19
RolliBot RolliCool 310 Portable AC with Heater User Manual
Section 8. Troubleshooting
Problems Possible Causes Solution(s)
The unit does
not work.
There is no electricity.
Turn it on after connecting it to a socket
with electricity.
The overow indicator displays. Drain the water inside.
The indoor temperature is too low
or too high.
Use the unit when the indoor temperature
is between 44-95 F (7-35 C ).
Change the set temperature.
The cooling
eect is weak.
There is direct sunlight.
Cover any direct sunlight coming through
the windows.
Doors or windows are open; there
are a lot of people; or there are
other sources of heat.
Close doors and windows.
The lter is dirty. Clean or replace the lter.
The air inlet or outlet is blocked. Clear obstructions.
Excessive Noise
The unit is not placed on a at
surface.
Put the unit on a at and stable surface.
Compressor
issues
Overheating protection started.
Wait 3 minutes until the temperature is
lowered then restart the unit.
The remote
control does not
work.
The remote and unit are too far
apart.
Get closer to the RolliCool and make sure
that the remote control directly faces the
unit.
The remote isn’t pointed in the
right direction.
Batteries are dead. Replace batteries.
When the RolliCool encounters errors, the display may show certain error codes. Refer to the
table below.
Code Possible Cause Solution(s)
E1 Indoor temp. sensor failure. Contact customer service for troubleshooting.
E2 EVA sensor failure Contact customer service for troubleshooting.
If none of the above information resolves your issue, please visit our website at www.rollibot.
com or contact customer service at 1-844-585-6295.