User`s manual

32
Part 5 If You Think There's a Problem...
5-1 3D scanner doesn't function.
Has the correct port been selected for Dr.PICZA3?
The communication port is selected with Dr.PICZA3's [File] - [Preferences...] command.
Make sure the port where the cable is connected has been correctly selected.
5-2 Error Messages
"Unexpected file format."
Make sure the file you want to open is a Dr.PICZA file.
Dr. PICZA can't open a file saved using [Export] from the [File] menu.
"Low on memory"
If insufficient memory occurs during processing, close all other applications or restart Windows.
If the message about insufficient memory still appears, check the amount of free space on your hard disk.
Windows normally uses a portion of the hard disk for virtual memory, and it may be that there is not enough space
left on the hard disk. If this is the case, free up space on the hard disk by deleting unneeded files or moving them
to another disk. If the message about insufficient memory still appears after doing this, it is recommended that you
increase the amount of memory in your computer.
"Memory will be too low for scanning with this setting. Resize the scanning area smaller or make the
scanning pitch larger."
The amount of memory require to scan the selected area exceeds the amount of memory that is now available.
If you try to perform scanning without changing this setting, you may run out of memory while scanning is in
progress.
If this happens, you can resolve the problem with one or more of the following procedures.
- Reduce the width of the scanning area.
- Enlarge the scanning pitch.
- Close all other applications.
- Restart Windows.
- Free up space on the hard disk.
If the same message appears even after you've taken action as described above, we recommend increasing the
amount of memory installed in your computer.
"The scanning area is too small."
A scanning area narrower than three times the scanning pitch was set.
Make the scanning area wider, or make the scanning pitch narrower.
"Can't find 3D Editor"
3D Editor cannot be found your hard disk.
Install 3D Editor.
"Can't find MODELA Player"
MODELA Player cannot be found your hard disk.
Install MODELA Player.