Owner`s manual

48
Troubleshooting
If you experience problems, read this chapter first/ It contains tips for solving most
problems.
You attempted to install as described in “Installing the driver,” but did
not succeed.
Install the FA-66 driver once again as described in “Installing the driver
(Windows)” (p. 24). Also check the Device Manager to see whether “Other device,”
“Unknown device,” “?,” “!,” or “x” is shown for any device. If you see such a device,
delete it.
Does the Device Manager show “Other device,” “Unknown device,” or
any device marked with “?,” “!,” or “x”?
If driver installation did not end successfully, the installed driver may remain in an
incomplete state.
Install the FA-66 driver once again as described in “Installing the driver
(Windows)” (p. 24).
Is the FA-66 connected correctly?
Make sure that you have used a FireWire (IEEE 1394) cable to correctly connect the
FA-66 to the FireWire (IEEE 1394) connector of your computer.
Is the FA-66 powered up?
Make sure that the FA-66’s power is on. Make sure that the POWER switch is on.
Could the FA-66’s power switch be set to BUS?
Even if you normally use the FA-66 on bus power, you should connect the AC
adaptor and set the power switch to the DC IN position while installing the driver
(so that the power supply does not become unstable).
Could other FireWire (IEEE 1394) devices be connected?
When installing, all FireWire (IEEE 1394) devices other than the FA-66 should be
disconnected from your computer.
If you have connected the FA-66 to an external FireWire (IEEE 1394) hard disk,
please connect the FA-66 directly to an IEEE 1394 connector (FireWire connector,
iLink connector, DV connector) on the computer itself.
Could other applications or resident software (such as an anti-virus
program) be running?
Installation may not occur correctly if other programs are running. Be sure to close
all other programs before installing.
Driver-related problems (Windows)
Can’t install the driver correctly
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