Quick Start Guide

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Quick Start Guide
Let’s get started
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12:40 pm | Options
STEP 5:
On-screen setup
and activation
Follow the instructions
on your TV screen.
Activate your streaming
player by using your
computer or smartphone to
link to a Roku account.
NOTE: Roku does not charge
for activation support –
beware of scams.
Common questions
Why do I need to create a Roku account?
Before you can start streaming, channels must be downloaded and installed on your
streaming player. To accomplish this, your streaming player must be linked to a Roku
account. With a Roku account, not only can you add channels from the Roku Channel
Store, but you can also manage your subscriptions, view your purchase history, and
update payment method. For more information, visit go.roku.com/whyaccount
Why do I need to enter a credit card?
Saving a payment method makes it easy to rent or buy movies on demand, subscribe
to popular services, and enroll in free trials. Charges will not be made without your
authorization. For more information, visit go.roku.com/paymenthelp
What should I do if my streaming player is not connecting to my wireless network?
Your streaming player connects to your wireless network the same as your laptop or
smartphone. If these other devices can access the internet, then your streaming player
should be able to do the same. Make sure to select the same network name, and enter
the same password you use with the other devices. Remember that passwords are
case-sensitive and easy to enter incorrectly. For more help, visit go.roku.com/wireless
Can I take my Roku streaming player with me when I travel?
Yes. You can bring your streaming player and watch your favorite entertainment when
you travel. Remember to also bring a USB power adaptor (like your phone charger),
remote, and any cables you use to connect your streaming player at home. Make
sure your destination has a good internet connection. You may need a computer or
smartphone with wireless capabilities and a web browser to help get your streaming
player connected to the network. For more details, visit go.roku.com/travelwithroku
roku.com/link
Video
tutorials
Add
channels
Wireless
help
Mobile
app
Need more help
getting started?
go.roku.com/ultra
Getting the most
out of your Roku
streaming player.
go.roku.com/usingroku
Tips, what’s
streaming for free
and more...
blog.roku.com
IMPORTANT: When using a web search to activate, make sure you type
roku.com/link into your browser carefully to not misspell or add extra
characters. Typing this incorrectly may take you to fraudulent websites.
© 2019 Roku, Inc. All rights reserved. ROKU and the ROKU logo are the registered
trademarks of Roku, Inc. HDMI, the HDMI logo, and High-Defi nition Multimedia Interface
are the trademarks or registered trademarks of HDMI Licensing, LLC. All other logos and
trademarks herein not owned by Roku, Inc. are the property of their respective owners.
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