User manual

34 WisDom User Manual
Receiving Calls from the System
Upon event occurrence, such as alarm activation, the system
informs you of security situations such as intrusion or fire, by
calling you and announcing a pre-recorded event announcement
message, followed by the Acknowledge menu, as described on
page 35.
The system can call up to 4 Follow Me numbers, enabling you, a
relative or neighbor to be informed of the security situation.
NOTES:
Follow Me messages are performed only after reporting to the monitoring station
Follow Me numbers are assigned certain events for which they receive calls. The
system must be programmed to call a FM number after a specific event occurs
in order for that event to trigger the call. See page 39 for more information about
FM numbers..
You can then take the appropriate action, whether this is to
inform the authorities, or to use the Family Message Center to
acknowledge the event and remotely operate the system.
Receiving an Event Call
When you receive an event call from the system, the first thing
you must do is Speak into the telephone handset in order to
acknowledge to the system that you have received the call, and
to trigger the event announcement message.
Simply picking up the phone and saying "Hello", or in fact
anything, is enough to do this.
NOTES:
If no voice is detected, the event message will start playing 5 seconds after
phone pick up.
Interference noise on the telephone line might be recognized by the WisDom as
a phone pick up and by that start playing the event message before the phone
has been picked up by you.
Press [#] to begin playback of the event message from the beginning.
Event Announcement
After you say “Hello”, the Event announcement message is
made, informing you of a security situation in your system, for
example:
“24 Oaklands Street, Intruder alarm, Ground Floor, kitchen”
The event messages can be disabled or defined for only specific
events. Your installer performs the event announcement
messages definition.