WisDom Wireless Domestic Security System WisDom Wireless Accessories: PIR Detectors Additional Wireless Keypad PET Detectors 4 Button Keyfobs Magnetic Contacts for doors/windows Pendant Panic Transmitters Smoke Detectors All rights reserved. No part of this document may be reproduced in any form without prior written permission from the publisher. w w w . r o k o n e t . c o m 5INWSAUM User Manual © 8/2004 ROKONET Electronics Ltd.
Important Notice This manual is delivered subject to the following conditions and restrictions: This manual contains proprietary information belonging to Rokonet Electronics Ltd. Such information is supplied solely for the purpose of assisting explicitly and properly authorized users of the system.
User Manual WisDom User Manual 3
Summary of User Commands 7 CHAPTER 1: INTRODUCTION ............................................... 10 WisDom Main Features ................................................. 11 WisDom Architecture ..................................................... 12 CHAPTER 2: OPERATING THE WISDOM ............................... 13 Operating Tools............................................................. 13 Voice Messaging ........................................................... 14 LED Indicators.................
Partition Arming............................................................24 Disarming...................................................................... 26 Disarming the System ...................................................26 Partition Disarming .......................................................27 Duress Disarming..........................................................27 Silencing an Alarm........................................................28 CHAPTER 4: REMOTE PHONE SYSTEM OPERATION ..
Premises Operation of the Family Message Center...... 45 Programming Macro Keys............................................. 45 CHAPTER 7: BACKUP BATTERIES.......................................... 48 CHAPTER 8: COMPLETE MENU OF USER FUNCTIONS.......... 50 APPENDIX A: SYSTEM TROUBLES ........................................ 57 APPENDIX B: SYSTEM SOUNDS ........................................... 60 APPENDIX C: TERMS AND DEFINITIONS ............................. 61 APPENDIX D: SCHEDULING TABLE...............
Summary of User Commands Away Arm Code > Stay (Home) Arm Code> Partition [1/2/3] Away Arming > [1/2/3]>Code> Partition [1/2/3] Stay Arming > [1/2/3]>Code> System Disarm Partition [1/2/3] Disarm Code> > [1/2/3]>Code> Duress Disarm Duress Code > Silence an Alarm Code> Activate Output [A] > [4]>Code > View Partition Status > [5]>Code > Activate Output [B] > [6]>Code > Chime On/Off > [7]>Code > View Trouble > [8]>Code > Zones Bypass [0]>Code > Define Follow-Me Phone >[2]>[2]>[1]>[Code
Battery Test >[4]>[Code]> >[1]>[5] Edit User Code >[5]>[Code]> >[1] >[1] Set Time >[6]>[Grand Master Code]> >[1] Set Date >[6]>[Grand Master Code]> >[2] >[6]>[Grand Master Code]> >[Schedule No]>[1] >[5] Automatic Arm/Disarm Macro A activation for 2 seconds Macro B activation for 2 seconds Macro C activation for 2 seconds Zone Testing (Walk Test) 8 >[4]>[Grand Master Code]> WisDom User Manual >[2]
WisDom User Manual 9
Chapter 1: Introduction Congratulations on your purchase of the WisDom - Rokonet's Wireless Security System. The WisDom has been specifically designed to meet a wide range of security needs for many residential and small commercial applications. Your WisDom controls and monitors a variety of sensors, detectors, and contacts placed throughout the premises, which provide perimeter and interior burglary protection.
WisDom Main Features The following table lists the main features of the WisDom: Feature Maximum Capability Total Wireless Zones 32 Wired Zones 1 Partitions / Areas 3 User Codes 32 Utility Outputs 4 Total Key fobs 8 Wireless Keypads 2 Follow Me Numbers 4 Scheduling Weekly Programs 16 WisDom User Manual 11
WisDom Architecture Your WisDom controls and monitors a variety of sensors, detectors, and contacts placed throughout the premises, which provide perimeter and interior burglary protection The system is supervised, meaning that the panel checks the status of each sensor to detect problems. If the panel detects trouble it will notify you with beeps and indicator lights on the panel itself.
Chapter 2: Operating the WisDom The WisDom can easily be operated locally or remotely, with guidance of voice prompts to help you use your system. You can issue commands to the system and in turn, the system will communicate information to you via its display, indicators, messages and by the sounds it makes. NOTE: Voice messages can be deactivated , See page 43. Operating Tools The WisDom can be operated in the following ways: Local operation using the WisDom Keys. Local operation using a wireless keypad.
Voice Messaging Three types of spoken messages are heard when using the WisDom, locally in the premises or remotely to your mobile: Event messages: Upon event occurrence, the WisDom initiates a call to a remote Follow Me (FM) telephone number, informing you of a security situation by playing a pre-recorded Event announcement message.
LED Indicators The six LED indicators found at the upper left provide typical system indications, as discussed below. Some indicators have additional functions, which are explained later on. POWER LED The Power LED indicates system operation. Condition Description ON The system is operating properly from commercial (AC) power and its backup battery is in good condition. OFF No power to the system (AC or Battery) RAPID FLASH Indicates AC trouble. SLOW FLASH Indicates User menu or Battery trouble.
READY LED The Ready LED indicates whether or not the system's intrusion zones are secured and ready to be armed. Condition Description ON All intrusion zones are secure; the system is ready to be armed. OFF One or more intrusion zones are not secure, and the system is not ready to be armed. Before the system can be armed, the condition must be addressed. -ORDuring several system troubles, for example: For 3 minutes after power is restored to the system (if defined by your installer).
TROUBLE LED The Trouble LED indicates troubles in the system. Condition Description RAPID FLASH There is at least one trouble in the system. OFF No troubles in the system. MESSAGE LED The Message LED indicates a newly recorded message in the system. Condition Description Slow Flash Listen-in mode during 2-way communication. Rapid Flash There is a new message or when talking during 2-way communication. OFF There is no new message.
Control Keys The functions of the control keys vary according to the mode being used. The following table lists the functions of the keys in Normal Operation mode and when using the User Functions menu: Key 18 Normal Operation User Functions Activates the User Functions mode. Exits from the current menu and returns to Normal Operation mode. Activates Away mode arming (System or partition). Changes data. Activates the Stay mode arming. Changes data.
Emergency Keys The WisDom has three dedicated sets of emergency keys. Each set of keys must be pressed simultaneously for at least 2 seconds in order to be activated. The following table describes the Emergency keys and their optional corresponding messages. The system sounds that results during these emergency alarms are described in Appendix B, on page 60. Key Description Message Police emergency alarm “Panic Alarm” “Fire Alarm” Fire alarm Medical Alarm / Auxiliary Emergency alarm.
Key User Functions announced messages from the internal speaker. The following speaker levels are available: “Speaker off” “Speaker Level 1” “Speaker Level 2” “Speaker Level 3” “Speaker Level 4” Quick Key Operation The Quick Key Operation is a short effective way that helps you to easily operate your system and quickly activate user functions, skipping the user code. For example, to arm the system, simply press the key. NOTE: For quick key operation your installer has to define quick key operation.
Chapter 3: Local Arming and Disarming of the System Arming Arming your system causes the intrusion detectors to trigger an alarm when violated. The arming operation will be followed by a local message announcement (If defined). You can arm your system by code arming, in which you need to use your user code, or you can use quick arming (without using a code) NOTE: If during code arming you enter a wrong user code, the keypad produces three short beeps and “Wrong Code. Please Try Again” will be heard.
Away Arming Away arming prepares all of the system's intrusion detectors to activate an alarm if violated, and is used when leaving the premises. To away arm: 1) Check the Ready LED and make sure that the system is ready to be armed. 2) Enter your user code and press assigned to the code will be armed. . All partitions NOTE: If defined by your installer press 3) for quick arming. Leave the premises and close the door.
Stay Arming Stay arming activates only perimeter detectors (as defined by your installer), enabling individuals to remain inside and move about the premises while the system is partially armed. To Stay arm: 1) Check that the system is ready for Stay arming. 2) . All partitions Enter your user code and press assigned to a code will be armed at Stay mode. NOTE: If defined by your installer press 3) for quick Stay arming. If required, leave the premises and close the door.
Partition Arming One of the WisDom’s advantages is its ability to divide the system to up to 3 partitions. Each partition may be viewed as a separate security system, each of which can be armed and disarmed individually regardless of the condition of the other. Partitions can be armed/disarmed one at a time, or all at once, and each partition can be armed at Stay or Away. NOTES: Common Zones - Partitioned systems can share common zones.
NOTE: If defined by your installer press arming or [1/2/3] [1/2/3] for quick Away for quick Stay arming.
Disarming Disarming your system causes the detectors not to trigger an alarm when violated. The disarming operation will be followed by a local message announcement (If defined). NOTE: If during disarming you enter a wrong user code, the keypad produces three short beeps and the “Fail to disarm, Wrong Code. Please Try Again” message will be heard. If so, re-enter the above sequence correctly.
Partition Disarming Partition disarming enables you to disarm individual partitions within an armed system. To disarm partitions: 1) Select the required partition by pressing the partition number [1/2/3]. 2) Enter your user code and press confirmation message will be heard: followed by to confirm.
To disarm using a duress code: 1) If outside the premises, open an "entry" door. The WisDom beeps, indicating that the Entry Delay time period has begun. The following message will be heard "System In Disarm Process. Please Enter Your Code" 2) Enter your duress code and press .All partitions assigned to the code are disarmed and a silent alarm is sent to the Central Station. Silencing an Alarm When silencing an alarm the system goes into disarm state.
Chapter 4: Remote Phone System Operation The WisDom enables you to operate the system from remote phone. This consists of initiating a telephone call to or from the system, and interacting with voice menus that guide you through your required remote operation. Remotely Accessing the System Remotely accessing the system involves initiating a call to the system, and entering your remote access code and the user code you usually enter in the system keypad.
3) Enter your 2 digit remote access code within 10 seconds. If you wait longer than 10 seconds the system automatically switches to MODEM mode. The sound of the connected modem is heard, and the call must be made again, as described in step 1. 4) Once you have entered the remote access code the following message is announced: ” Hello, Please Enter Your User Code, Followed By [#] ”. 5) Enter the user code you usually enter in the WisDom followed by [# ].
Following is the list of remote operations options: Operation Quick Key Combination Arming All Partitions [1][1] Arming selected Partition [1][9][Partition No] Disarming All Partitions [2][2] Disarming selected Partition [2][9][Partition No] Changing Zone Bypass Status [3][Zone No][#][9] Operating Outputs [4][Output No] Changing FM Numbers [5][FM No][#][2] Listen-In to the premises [6][1] Talking into the premises [6][2] Playing a Memo Message [7][1] Recording a Memo Message [7][2] Exiting the System [0] To
Two Way Communication The Listen and Talk options enable you to remotely and silently listen in to your premises in order to verify the cause of an event occurrence, through the microphone. It also enables you to remotely talk into your premises via the WisDom loudspeaker, for example, to guide someone in distress. Unlike regular phone conversations listening and talking cannot be performed simultaneously. The WisDom allows one-way speech at a time.
Family Message Center The WisDom enables you to collect voice message from and leave voice message for other users of the system. To Remotely Play a Message: From the Operations menu, press [7]. One of the following messages is announced: “You have a new message” or “You have no new message”. Press [1] to play the new message. To Remotely Record a Message: 1) 2) 3) 4) 5) The Family Message Center enables you to record and store 1 message up to 8 seconds long.
Receiving Calls from the System Upon event occurrence, such as alarm activation, the system informs you of security situations such as intrusion or fire, by calling you and announcing a pre-recorded event announcement message, followed by the Acknowledge menu, as described on page 35. The system can call up to 4 Follow Me numbers, enabling you, a relative or neighbor to be informed of the security situation.
TIPS: To repeat the Event announcement message, press [#]. To bypass the Event announcement message and go directly to the Acknowledge menu, press [ ]. Acknowledge Menu After the Event announcement message, the following list of options is announced; some of which may require your user code authorization. NOTE: If an invalid code is entered 3 consecutive times, the system hangs up and this FM number is locked for 15 minutes. During this time, no calls are initiated to this FM phone.
Chapter 5: User Codes To perform many of the WisDom functions, a security code (often called a user code) must used. Each individual using the system is assigned a user code, which, in turn, is linked to an Authority Level. Those with a "higher authority" have access to a greater number of system functions, while those with a "lower authority" are more restricted in what they may do. There are eight different Authority Levels available for users of the WisDom.
4) Select [1] Define/Update. 5) Enter the two-digit User Index number to which you want to assign a user code. For example, to assign a user code to ][ ]. user index number 6, press [ NOTE: In the WisDom system, the User Index number is from 00 to 32. The User Index number 00 belongs to the Grand Master user code. 6) Enter the new code and press . 7) If successful, a single confirmation beep is sounded, and a message is displayed. If not, three quick error beeps are sounded.
Chapter 6: Main User Settings The WisDom comes with a variety of selectable user functions that become available when you enter the User Functions mode. The following chapter lists the main functions. NOTE: Although these functions are in the user functions menu, you can ask your installer to perform the programming of these functions for you. Defining System Time and Date (Grand Master or Manager only) The correct time and date must be set to ensure proper operation of the Wisdom .
Setting Follow-Me Numbers In the case of an alarm or event, the system can initiate a phone call to a designated telephone or pager and employ unique tones or messages to express the active event. To enter/edit a Follow-Me phone number: 1) From the User Functions menu, select [2] Activities. 2) Select [2] Follow Me. 3) Select [1] Define 4) Enter your user code followed by 5) Select the Follow Me index number you want to edit. 6) Enter the phone number, including the area code (if required) and press .
ENABLE FM NO 1: REMOTE LISTEN:N Select one of the following options to define the permission: Y: The user on the FM phone can perform remote listen-in and talk operations from the acknowledgment menu. N: The user on the FM phone cannot perform the listen and talk operations from the acknowledgment menu. If required, include the special functions described below to achieve the related effect. You can press the keys to toggle to the required character.
Scheduling Weekly Programs Scheduling weekly programs enables you to automate some system operations. This is performed by defining up to two time intervals per day, during which the system automatically performs one of the following functions: Automatic Arming/Disarming, below Automatic UO Activation, page 42 Limitation of user Disarming, page 43 You can define up to 16 scheduling programs. Use the table in Appendix D: Scheduling to define your data.
NOTES: 1. When defining the time intervals for each day of the week you can select [8] All to set the same time intervals for every day in the week. 2. Use key to enter [Y] when requested. For example when defining a partition that will be automatically armed and disarmed 3.
Defining a User Limitation Program A user limitation program automatically prevents certain users from disarming the system during specified time intervals. By default, all users of the system operate without this limitation. When defining a user limitation program, you need to define the following three parameters: Users, Time Schedule, and Label. NOTE: By default, all users are not restricted.
Select the event for which you want to enable or disable an Announcement message from the following options: [1] Intruder Alarm [2] Fire Alarm [3] Emergency alarm [4] Panic Alarm [5] Away arming: All message involved in Away arming [6] Stay (Home) Arming [7] Automatic Arm/Disarming [8] Disarming [9] Exit Delay [10] Entry Delay [11] Functions Key messages [12] Trouble Messages [13] Walk test 5) Use the key to select one of the following options: [N]: To disable the Announcement message for the selected eve
Premises Operation of the Family Message Center The Family Message Center enables you to play and record a memo message on the premises. The message is up to 8 seconds. When you record a new message the previous message is deleted. During the recording process, a counter appears on the WisDom LCD display, indicating the time left for message recording. To record a message: 1) Press the button continuously for 2 seconds.
For example, to arm partitions 1 and 2 in a 3-partitioned system with code 1234, you would press the following keys in step 4: CODE CODE . This example requires the following sequence of characters: [#]1 1234 a [#]2 1234 a NOTE: 1. Only the Grand Master can program a Macro Key. 2. Macro keys cannot be programmed to perform disarming commands. To program a Macro key: 1) From the User Functions menu, select [8] Macro Key. 2) Enter the Grand Master code followed by .
Using the Arm / Stay Keys to Program Macro Keys In step 5 of the previous procedure, the and keys are used to toggle between and enter characters that represent keys on the WisDom keypad. The following is a list of these characters and the keys they represent: Character Represents 0-9 The Numerical keys from 0 to 9. A-C The Macro keys from A to C. a The key - Away arming. S The key - Stay arming. ¾ The key. # The key.
Chapter 7: Backup Batteries The WisDom has 6 backup batteries that are used in time of main power failure. The batteries can be of two types: Non rechargeable: Size AA, 1.5VDC Alkaline Rechargeable: Size AA, 1.2VDC cells NOTE: The provided batteries by the manufacturer are rechargeable Nickel Cadmium cylindrical cell 1.2V 800mA AA. Do not attempt to use a different type of rechargeable batteries; failure to comply with the above instruction, may result in damage to equipment.
NOTE: Your installer may have locked the battery case by an internal screw. In this case contact your installer to replace the batteries. 2) CAUTION: Replace all the batteries with the same battery type. Pay attention to the batteries polarity printed on the case. 3) Put the battery housing back to its place. The low battery trouble should disappear within 4 minutes. NOTE: After replacing rechargeable batteries you should charge them for at least 12 hours.
Chapter 8: Complete Menu of User Functions Your WisDom comes with a variety of selectable user functions that become available when you enter the User Functions mode. This chapter lists the complete menu of user functions. To enter the User Functions mode, press followed by the function Index or quick key (see the table below) and your user code. For example, to bypass a zone, press [1][1][1-2-3-4] . To exit the User Functions mode and return to Normal Operation mode, press Quick Key quickly.
Quick Key Function Description 2 Follow Me (FM) This option allows to program 2 options regarding the follow Me number: 1) Define FM: Define up to 4 Follow Me telephone numbers. In case of an alarm the system will generate a call to the designated number. For more information refer to page 39 2) Terminate FM: If Follow-Me Phone Number(s) were chosen, their operation can be terminated. Use this function when an alarm has been tripped and there is no need to utilize the Follow-Me phone call.
Quick Key Function Description two minutes during which the installer can enter the programming menu and no report will be made. 4 Delete Remote Message Deletes a message that has been sent to the LCD from the Upload/Download software. 5 Anti-Code If defined by your installer the WisDom can be defined to be not ready to Arm after an alarm or tamper condition. To restore the system to Normal Operation mode, a technician code or an Anti-code must be entered.
Quick Key Function Description 6 Information Allows the display of the following information: 1) Service information: Allows the display of any previously entered service information 2) System version.
Quick Key Function Description User Codes Allows to define the following user’s parameters: 5 Codes 1 1) Set code: Sets, changes, and deletes user codes as described on page 36. 2) Authority: Links user codes with Authority Levels. For more information refer to your dealer. 3) Partition: Assigns partitions to users 4) Label: Assigns labels to users (10 characters) 2 Remote Phone code 2-digit access code that is used when calling the system from a remote phone.
Quick Key 6 Function Description Vacation Enables to define up to 20 vacation periods and the partitions that will be armed automatically during the vacation. 7 Voice Messages 1 Message Structure Enables to specify the order in which messages are announced when receiving a call from the WisDom. There are 2 options: [Common, Event, Partition, Zone] [Event, Partition, Zone, Common] Use the your choice.
Quick Key Function Description 8 Macro Keys 1/2/3 Key [A/B/C] Records a series of commands and assigns them to a function key. For detailed information refer to page 45 9 Installer Programming 1 Full Program Accesses the full menu of programming options. 2 Partial Program Accesses a limited menu of programming options. NOTE: Refer to the WisDom Installation and Programming Manual for more information about the Installer Prog functions.
Appendix A: System Troubles The following table lists some of the possible trouble conditions, their descriptions, and recommended responses. To check for troubles in the system press ; an opening message "System Troubles" followed by a list of current trouble messages will be heard. If the list of troubles is empty, the message "No System Troubles" is heard. Trouble message will also be announced after a confirmed disarming message or if a new trouble occurs during the disarming procedure.
Trouble Description LCD Display Message Response False Code Trouble If enabled by your installer, your system will report a false code as a trouble. TROUBLE: FALSE CODE P=1 "False Code, [Partition X]" Once the trouble has been displayed, it will automatically be removed from the system. Loss of AC Power The commercial power has been interrupted; the system will continue to operate on its standby battery as long as possible.
Trouble Description LCD Display Message Response WIRELESS ZONES TROUBLES Zone Loss Trouble The system has not received a signal during a specified time Z=01 :LOST ZONE 01 "Zone Loss, [Zone X] " Contact your installer Low Battery Zone Trouble Wireless transmitter low battery has been detected in a certain zone. Z=01 ZONE 01 "Low Battery, [Zone X] " It is recommended to call your installer to replace battery in the relevant wireless transmitter.
Appendix B: System Sounds In addition to the visual indications provided by the WisDom’s LEDs , your system produces audible annunciation after certain events . Event System Sound Intrusion Alarm Rapid beeping - continuous (see note 5) Fire Alarm Rapid beeping – Staggered (See note 3) Keypad Police Emergency Rapid beeping (See note 2) Keypad Fire Emergency Rapid beeping - Staggered (See note 3) Keypad Auxiliary Emergency No sound Arming or Disarming A one-second tone if completed correctly.
Appendix C: Terms and Definitions There are a few terms with which you should become familiar. Knowing them will help you to better understand and use your system. Authority Level: Each individual using the system is assigned a user code, which, in turn, is linked to an Authority Level. Those with a "higher authority" have access to a greater number of system functions, while those with a "lower authority" are more restricted in what they may do.
Partition: One of the WisDom advantages is its ability to divide any system into a number of partitions. You can think of each partition as a separate security system that can be armed and disarmed individually. Tamper: A device that prevents system hardware from being tampered with by triggering an alarm whenever a hardware component is opened.
Appendix D: Scheduling Table Use the following table to define each of the weekly programs. Weekly Program No:__________ Program Type Arm / Disarm Program Name: ______________ Parameter Definitions Partition 1 2 Arming Mode: 3 Away Stay 1st UO No:__________ 3rd UO No:_________ Utility Output 2nd UO No:_________ 4th UO No:_________ NOTE: In the UO weekly program, you can define a separate time during vacation.
Rokonet Limited Warranty Rokonet Electronics, Ltd. and its subsidiaries and affiliates ("Seller") warrants its products to be free from defects in materials and workmanship under normal use for 12 months from the date of production. Because Seller does not install or connect the product and because the product may be used in conjunction with products not manufactured by the Seller, Seller can not guarantee the performance of the security system which uses this product.
