Warranty Information
Most products or parts carry “Limited Warranties” against manufacturing defects as dened below.
Allia Fireclay Kitchen Sinks
Limited Lifetime Warranty
Stainless Steel/
Stainless Copper Sinks Limited Lifetime Warranty
Soap Dispensers Limited Lifetime Warranty
Air Gaps, Coverplates,
Sink Hole Covers, Air Switches 2-year Limited Warranty
Kitchen Wire Sink Grids 1-year Limited Warranty
Kitchen Drains, Basket Strainers 2-year Limited Warranty
Hot Water Dispensers 5-year Limited Warranty
on faucet, 3-year Limited
Warranty on tank
ROHL
®
Kitchen & Bath Limited Lifetime Warranty
Sanitary Ware/
Bath Fixture Accessories 1-year Limited Warranty
Shower 2-year Limited Warranty
Decorative Shower Drains 1-year Limited Warranty,
No warranty on nish
ROHL’s Promise — A “Limited Warranty” means ROHL LLC will provide free of charge, at its option, replacement part(s) or product (or
a comparable alternative product) to replace those which have proven defective in materials or workmanship within the warranty period on that
product or part as stated above.
ROHL LLC will not assume liability for labor expended, freight cost or damages accruing from the use of the material purchased from us. If
material is defective, the limit of damage is the price of the defective material. Proof of purchase (original sales receipt) from the original consumer
purchaser must be made available to ROHL LLC for all warranty claims. The warranty is not transferable and is extended solely to the original
purchaser of the product, so long as the product remains in its original installation.
Warranty Exclusions and Disclaimers — This warranty is for normal domestic use only and excludes defect or injury caused by or resulting
from misuse, abuse, neglect, accidental damage or improper installation.
IN NO EVENT WILL ROHL BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED ON BREACH
OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL THEORY. DAMAGES THAT
ROHL WILL NOT BE RESPONSIBLE FOR INCLUDE, BUT ARE NOT LIMITED TO: LOSS OF PROFITS; LOSS OF SAVINGS OR
REVENUE; LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT; COST OF CAPITAL; COST OF ANY SUBSTITUTE
EQUIPMENT, FACILITIES, OR SERVICES; DOWNTIME; THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS; AND
DAMAGES OR INJURY TO PROPERTY.
This warranty gives you specic legal rights and you may also have other rights that vary from state to state.
In addition, the Limited Lifetime Warranty and term Limited Warranties do not apply to the replacement of components where damage is caused
by normal wear and tear, including without limitation excess mineral deposits from water. As a special note, avoid all cleaning products that contain
abrasives, ammonia, bleach and alcohol. They may damage the nish. Also, use only non-silicone caulking adhesive or plumbers putty for installation.
Do not use lead based acidic curing adhesive or mastic when installing product. Silicone caulking may also degrade brass material. The use of Blue
RTV silicone during installation will void the product warranty. Due to the harsh environment of sun, wind, rain and snow, installing ROHL products
for outdoor use voids the warranty.
General Disclaimer — All warranties other than the express Limited Warranty herein contained, including but not limited to any implied
warranty of merchantability or f
itness for a particular purpose, are limited in duration to the applicable warranty period set forth above, or the applicable
limitations period set by your state, whichever is shorter. Some states do not allow limitations on how long an implied warranty lasts and some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
No
Other Warranties — Unless modied in a writing signed by both parties, this agreement is understood to be the complete and exclusive
agreement between the parties, superseding all oral or written prior agreements and all other communications between the parties relating to the
subject matter of this agreement, including statements made by salespersons. No employee of ROHL or any other party is authorized to make any
warranty in addition to those made in this agreement. The buyer is warned, therefore, to check this agreement carefully to see that it correctly reects
those terms that are important to the buyer.
Foreign Outlets Online — One of the benets of the Internet is that it has granted consumers the opportunity to learn about and purchase
products from previously unknown foreign companies. Unfortunately, some foreign distributors who sell the foreign versions of ROHL’s products
have promoted these products for shipment to the United States. Though prices may look appealing, these products are not designed to be installed
in American homes and signicant problems may result. ROHL uses domestic distributors to ensure that its products meet American plumbing
installation standards and have American plumbing code approvals. ROHL will not service, warrant, nor provide customer support for product
purchased from foreign distributors.
Commercial Limited Warranty — ROHL warrants its products installed in a commercial application to be free from manufacturing defects
for a period of one (1) year from the date of acquisition by original owner. IN COMMERCIAL INSTALLATIONS, THE ONE-YEAR LIMITED
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Effective: 3/2020
ROHL OFFERS A FIVE-YEAR LIMITED WARRANTY ON THE FOLLOWING FINISHES ONLY:
ITALIAN BRASS, SATIN GOLD, MATTE BLACK, AND GUN METAL.
ROHL DOES NOT OFFER AN EXPRESS WARRANTY ON THE FOLLOWING FINISHES FOR ANY OF ITS PRODUCTS:
TUSCAN BRASS, UNLACQUERED BRASS, SATIN UNLACQUERED BRASS, FRENCH BRASS OR SPECIAL ORDER FINISHES.
LIMITED WARRANTY
houseofrohl.com House of Rohl 3 Parker Irvine, CA 92618 P 714.557.1933 F 714.557.8635