Instructions

Getting Started
R&S
®
Scope Rider RTH
38User Manual 1326.1578.02 ─ 15
2. Scroll down.
3. Tap "Maintenance".
4. Select "Service".
5. Tap "Service Report".
The instrument creates the .report file and saves it to the USB flash device (if
connected), or to the microSD card.
6. Attach the report file to an email in which you describe the problem. Send the email
to the customer support address for your region as listed in the internet.
2.5.4 Data Storage and Security
The instrument is delivered with the 4 Gbyte microSD card inserted and ready to use.
We recommend that you do not remove the microSD card.
All instrument configuration data and user data are stored on the microSD card. In
addition, fallback firmware is stored on the microSD card to boot the instrument if an
update failed.
If you use the instrument in a secured environment, you can remove the microSD card
before the instrument leaves this area. The microSD card slot is under the right lid
under the battery pack.
You can also change the microSD card if you need more memory. The instrument sup-
ports microSD cards up to 32 Gbyte.
2.5.5 Storing and Packing
The storage temperature range of the instrument is given in the data sheet. If the
instrument is to be stored for a longer period of time, it must be protected against dust.
Repack the instrument as it was originally packed when transporting or shipping. The
two protective foam plastic parts prevent the control elements and connectors from
being damaged. The antistatic packing foil avoids any undesired electrostatic charging
to occur.
If you do not use the original packaging, use a sturdy cardboard box of suitable size
and provide for sufficient padding to prevent the instrument from slipping inside the
package. Wrap antistatic packing foil around the instrument to protect it from electro-
static charging.
Maintenance